Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
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Sijainti
Vaihda sijaintia1 Commercial Road, RG21 7LJ Bournemouth, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
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Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
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My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Näytä lisää
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Yrityksen tiedot
- Mobiiliverkko-operaattori
- Internet-palveluntarjoaja
- Matkapuhelinkauppa
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Basingstoke
Yrityksen kirjoittama
Yhteystiedot
1 Commercial Road, RG21 7LJ, Bournemouth, Yhdistynyt kuningaskunta
5,0
Erinomainen
297 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Popped into the Basingstoke store and…
Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive experience
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SD card trouble
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my device and I don't know what he did but he fixed the issue for me! Have had no further problems with my device since coming into this store!
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke
Luke, great service in store, explained it all very well.. one happy customer
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Amanda,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was listened to
Ashley was very personable and it was a pleasure having her help. She listened to what I wanted to achieve during my visit and she looked in to what was available and made my choice of new plan very clear and easy.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey C,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Ivor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brilliant and even saved me money on my phone service as well.
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dara was very helpful indeed .
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a new sim
Came in for a new sim, was seen by Jane, she was very clear and I got a good deal
5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was super helpful today
James was super helpful today. There was quite a few issues that came up when trying to set up my new sim. James managed to overcome all of them.
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey York,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help given by Lauren today what…
Amazing help given by Lauren today what a credit to your company.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Mikaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter is amazing
Peter is amazing, his personal approach and knowledge is of a world class level and is a credit to Basingstoke branch and the Vodafone brand, we return to speak to him specifically whenever we deal with Vodafone
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Mark,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited on the 10th June with two…
I visited on the 10th June with two small issues l was experiencing and met by warm and friendly staff who although busy found time to greet me and advise me that someone would be with me within the next few minutes.
The branch manager came over for a chat and then introduced me to Ashley who would address my queries and this she was able to resolve within the next 15 minutes. From start to finish Ashley was very knowledgeable,professional and very infomative and when I left the store l was a very happy customer with a much better airtime plan and a reduced bill.
My thanks to Ashley in particular and also to her colleagues in that day who gave such good customer care.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to Dara about a voicemail issue
I spoke to Dara about a voicemail issue and he was extremely helpful, efficient and patient. Nothing was too much trouble.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Luke in basingstoke…
Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Therlisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good Experience at Vodafone Basingstoke
Very kind, helpful service from Lauren.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Carolina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping me find a…
Thank you Peter for helping me find a great SIM only upgrade
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Cristi,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark at Vodafone Basingstoke was very…
Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Benjamin,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was really helpful today…
Ashley was really helpful today appreciate her advice
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Lynn,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter was exceptionally helpful helping…
Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Alison,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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