I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Näytä lisää
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Sijainti
Vaihda sijaintia2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
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After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... Näytä lisää
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Went in to adjust my sim packages on Sunday, was served by Steven he was very helpful advising what were the best options for the numbers, as all our phones are on one account. Very friendly and prof... Näytä lisää
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Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Aberdeen Bon Accord
Yrityksen kirjoittama
Yhteystiedot
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Yhdistynyt kuningaskunta
4,6
Erinomainen
395 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Steph was fantastic today
Steph was fantastic today. Always have a laugh and great service. Fantastic employee
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dolapo was very patient
Dolapo was very patient, and was such a lovely gentleman to deal with. Great customer service there!
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
We're happy to hear that you had a supportive experience. We appreciate the lovely feedback.
Thanks,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Almestica,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christina was very helpful managed to…
Christina was very helpful managed to upgrade to a new phone quickly. Very friendly and welcoming.
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Hayley,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
iPhone 16 pro
Got served by Melissa on Tuesday. Was extremely helpful and sorted my new phone with ease. excellent service.
29. heinäkuuta 2025
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A very positive experience
Cristina and Steven were friendly, knowledge and very helpful, efficient and professional. They answered all my questions and got me precisely the account and service I wanted. It made for a very positive experience, and made me glad I went with Vodafone.
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Glenn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Paul
Excellent service from Paul. Explained everything perfectly with minimum fuss. Will definitely recommend Vodafone Aberdeen to my friends.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Graham
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect
Quick, to point, friendly, helpful staff Christina
26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Agata,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in the shop and was greeted by…
Came in the shop and was greeted by Jack/Tom. Great experiance picking up my new phone. The lads have been very helpful.
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Lidio,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana and Dolapo were very helpful with…
Ana and Dolapo were very helpful with sorting my new phone when my last one died a death. They even gave me helpful advice about trying to retrieve lost pics etc. Exellent service.
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Murray,
Thanks for the lovely review and fantastic support for our team members.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana sorted us out with a smile
Ana sorted us out with a smile, asked what was wrong and fixed our faulty sim within minutes and Allso saved us money with changing our plan.
20. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Mr & mrs Brindle,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Score gone Zero at Experian, Transunion, Equifax because of Vodafone!
Unfortunately after dozens of calls, infinity chats, horrible service provided, trying to cancel a service that never has been delivered, fooled with a device and sim card sold as (BROADBAND), then after told that it was a data sim only, the device is not a broadband! Anyways now with a beautiful debit that caused all my score gone at Equifax, Transunion and Experian! Thanks Vodafone for being one of the most horrible providers in the UK. Everybody moved from Vodafone here at home after accompanying our Internet drama with zero support and all excuses that all the services was running ok while we had months of horrible services and an internet that never worked. Also dragged all of my friends from it and we never had problems anymore. Today We moved for a real fiber and never had the problem, and the best is: Cheapest price than Vodafone. If you are reading this now, please be aware that you will be running out of service at some point! Transferring the Sim for a dual Simcard phone you can see who is the best provider. Promised finalising the contract without charging anymore, and the surprise is now a beautiful extra debit for cancelling a contract. The provider is not good and the client pays the bills! Well Think well before entering, otherwise you will pay for what you will never get it.
1. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Alyson,
I apologize for the issues you've been experiencing. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I suggest contacting the teams by calling 191 or 0333 304 0191. You can also reach them through Live Chat here: vodafone.uk/2LCJiTm.
If you would like to raise this as an official complaint and have already spoken to the Broadband Teams but have not received the resolution you were looking for, please chat with my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Steph was absolutely amazing today
Steph was absolutely amazing today, hbb was cancelled and Steph went above and beyond to get this sorted. Thank you so much and for the great laugh also
4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I bought a bundle from them and still I…
I bought a bundle from them and still I didn't get an confirmation.
Scam
They're providing me customer service.
22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey. So we can have a better look into this for you and provide a better customer service you should be getting please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thank you, Vodafone
Was in your store in paisley yes
Was in your store in paisley, was having problems with my mobile phone and wasn't treated very nice with the 2 men in the store one was the manager who didn't help me and ended up telling me off you pop very rude I am a 75 year old lady and this was very upsetting, they both need a lesson in customer services.
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hi Anges. We're sorry to see you haven't had the service you deserve. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thank you, Vodafone
Cristina was super great helpful
Cristina was super great helpful
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hey there,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you very much.
Max did a good job thank you very much
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hi Remus. Thank you for your review for Max. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Derry was fantastic!
Derry was fantastic. Very helpful and friendly
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hi Amber.
We're happy to hear that you had a fantastic experience.
Thanks,
Vodafone Social Media Team
I wish I could them 0 star
I wish I could them 0 star. I upgraded my sim contract with abroad call today the agreed £43.00 per month. After 30 minutes I just checked Vodafone App and the price was £72.58 I asked the why and the said additional. what? £29.something Additional? I asked them if you remove £29 I can continue with that but if not just cancel the contract. They agreed to cancel it but still £26 more there. Please don’t trust them at all. Even they didn’t tell me about the additional fee before. Very disappointed.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Aberdeen Bon Accord
Hi, thank you for feeding this back. We are sorry for your recent experience.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
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