Love the communication thats provided once you purchase a ticket. Your app is very easy to navigate. Just wish you could allow tickets to be able to transfer to my Google Wallet.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I absolutely love vivid seats the only true app I will ever use for tickets. They are always the most upfront about fees and tax included. I will continue using vivid and tell everyone else to use it... Näytä lisää
Yritys on vastannut
Vivid Seats is a great place to purchase your parking tickets, if there is anything not right, they will make sure they fix it and get it right
Yritys on vastannut
My experience with Vivid Seats was honestly terrible, not because of the ticket itself, but because of the customer service. I was lied to multiple times. Different agents told me they had contacte... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Yrityksen kirjoittama
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Yhteystiedot
Chicago, Yhdysvallat
- 8668488499
- www.vividseats.com
4,3
Erinomainen
113 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
I absolutely love vivid seats the only…
I absolutely love vivid seats the only true app I will ever use for tickets. They are always the most upfront about fees and tax included. I will continue using vivid and tell everyone else to use it as well!
22. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
Hi monica jungman, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Vastaus yritykseltä Vivid Seats
Hi Gerson j, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Vastaus yritykseltä Vivid Seats
Hi there! Thank you for your feedback. We know how important it is to access your tickets easily. We can confirm your tickets were successfully sent to your email right after purchase. If you experience any issues in the future, feel free to contact our customer service team anytime. We’re happy to help ensure your tickets are ready for the event.
Vastaus yritykseltä Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Couldn't pick specific seats, didnt want to download a app
I felt the price was okay (maybe high). I did not like that we did not get to pick individual seats or that I had to download a app to recieve my tickets.
20. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
Thank you for your review. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, we source tickets directly from the primary market, and because of this, we do not have seat number information available in advance. Your specific seat numbers will be known once the seller has delivered them to you. We can only guarantee that seats purchased in the same order will be next to each other, unless otherwise noted. Additionally, some tickets may require additional steps or downloading a separate app to access, as this process is implemented by the venue as a security measure to protect your tickets. We recommend reviewing your tickets as soon as you receive them to find out your seat numbers. If you need further assistance, please don't hesitate to contact our customer service team.
Vastaus yritykseltä Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
I am still waiting for my ticket
I am still waiting for my ticket! Please send a ticket to download!
21. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
Hi Joseph Wykowski, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Great customer service and platform for…
Great customer service and platform for buying tickets
7. elokuuta 2025
Vastaus yritykseltä Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
Easy to buy at the right price and…
Easy to buy at the right price and delivered efficiently.
21. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Easy to work with!
21. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
I did not get the seats I ordered
I did not get the seats I ordered. Will never use their services again.
21. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
Thank you for reaching out. We want to clarify that the tickets you purchased are seat saver tickets. This means they are designed for customers who are flexible with their seating arrangements and primarily want to be in a specific section of the venue. This information was provided in the listing's notes section, so customers would be aware of the type of tickets they were purchasing. Seat saver tickets are ideal for those who are comfortable with the general location and are willing to accept any available row within that section, as long as they can attend the event. If you have any further questions, please feel free to contact us.
Vastaus yritykseltä Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Received my tickets within a few hours…
Received my tickets within a few hours of purchasing!
21. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Vastaus yritykseltä Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Vastaus yritykseltä Vivid Seats
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Do Not Buy from Vivid Seats
In June 2026, I purchased FIFA World Cup tickets through your Vivid Seats. The day before the event, the tickets had not been transferred and were not available in my FIFA app.
On the day of the event, I received an email stating that my tickets had been transferred. The email included my order number and seat information, leading me to believe the issue had been resolved.
However, when I arrived at Levi's Stadium, I was unable to access the tickets. There were no tickets in my FIFA account, and I could not enter the event.
I immediately contacted Customer Support and was told that the tickets had been transferred to my FIFA app. That statement was incorrect. The tickets were never delivered, and I never had access to them.
The support team continues to claim that it has confirmation the tickets were transferred, yet it has refused to provide any evidence to support that claim. If the transfer was successful, there should be records showing the date, time, recipient account, and successful delivery.
Because the tickets were never transferred, I was unable to attend the event through no fault of my own. Refusing to issue a refund is inconsistent with your 100% Buyer Guarantee. I respectfully request either a full refund or documentary evidence proving the tickets were successfully transferred to my FIFA account.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vivid Seats
Thank you for reaching out. We have thoroughly investigated your case and can confirm that your tickets were successfully transferred to your FIFA account as intended. We understand that this situation is frustrating, but based on our records, the transfer was completed properly. If you require any further clarification or assistance, please feel free to contact our customer service team directly. We are here to provide any additional information you may need.
Vastaus yritykseltä Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Vastaus yritykseltä Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Too many emails and steps to get tickets
Too many emails and steps to get tickets
21. heinäkuuta 2026
Vastaus yritykseltä Vivid Seats
Hi there! Thank you for your feedback. We understand how important it is to receive your tickets smoothly. As a ticket marketplace, our tickets are sourced directly from the primary market, which sometimes requires additional steps or downloading a separate app to access your tickets. This process is implemented by the venue as a security measure to ensure your tickets are protected. If you need further assistance, please don't hesitate to contact our customer service team.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.