viphomesite order never received and double billed.
I ordered 1 hose reel from this company for $62.10 order# 262338 on March 27,2024 and paid using PayPal. I never received the order but I noticed that my PayPal account was debited $124.20 for 2 items costing $62.10 and when I checked with paypal regarding the charge the reference indicated a charge for 2 magazines. I filed a complaint with PayPal and they investigated and found in favor of the seller saying that the items were delivered. I closed my PayPal account and subsequently discovered the email receipt from viphomesite for the hose reel with a tracking number and realized the $62.10 PayPalcharge was actually for the hose reel that I was charged for twice and never received. The tracking number cannot be identified on their website and there is no contact phone number. I would not recommend anybody order from this site. PayPal refuses to do any further investigation and I am out $124.20




