Vets Now - Birmingham Arvostelua 88

TrustScore 4.5/5 tähteä

4,4

Bristol Road South 1601, B45 9UA Rednal, England, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

£315 just for a consultation fee when we know already what the problem is, is extortionate. I understand the £75 medication cost to make the dog vomit but the vet spent a very limited amount of time w... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Quick, easy and considering I was very worried about my cat, super helpful and friendly. I’m so glad that the service is available for pet owners

Yritys on vastannut

Saanut 5/5 tähteä

Quick and very helpful service. Very polite lady on phone when making initial call. Friendly receptionists at the emergency clinic. The vet was prompt and thorough in his examination of my dog. Explai... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Amazing people nurses, vets and reception. The place is clean, large and not overwhelming for the dog. Caring, compassionate, reassuring, very thorough and calming even in the emergency. They were... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Eläinlääkäripäivystys
  2. Eläinlääkäri

Tietoja yrityksestä Vets Now - Birmingham

Yrityksen kirjoittama

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Yhteystiedot

  • Bristol Road South 1601, B45 9UA, Rednal, England, Yhdistynyt kuningaskunta

4,4

Erinomainen

TrustScore 4.5/5 tähteä

88 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

First time been but what stand out the…everything from the jump been excellent

First time been but what stand out the professionalism the communication and for the amazing effort and support to Cali Thank God for your amazing service thank you very much

9. toukokuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Trevor, we appreciate you sharing your first experience with Vets Now Birmingham. We are so glad to hear that our professionalism, communication, effort, and support stood out. Thank you for your kind words.

Saanut 5/5 tähteä

Highly recommended

Highly recommended, too good staff ,pet friendly atmosphere. Staff were very kind and explained everything clearly. My pet was treated very well.

4. toukokuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

We appreciate you taking the time to leave us a review. We're so glad that our team was able to provide your pet with excellent care in a welcoming environment.

Saanut 5/5 tähteä

Quick

Quick, easy and considering I was very worried about my cat, super helpful and friendly. I’m so glad that the service is available for pet owners

1. toukokuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Saanut 5/5 tähteä

Amazing place

We visited following a very stressful time. The receptionists and Vet Tom were all really helpful.

I would recommend Blaise Animal Hospital for anyone with pets in need.

7. huhtikuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi Kian, thank you for your kind words. Our teams are passionate about pets, and feedback like yours means a lot. Have a lovely day.

Saanut 4/5 tähteä

Very expensive!!

Very expensive but glad they were able to sort my cat out.

28. joulukuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi William, thank you for taking the time to leave a review. We're glad we were able to help your cat. Have a great day.

Saanut 3/5 tähteä

£315 just for a consultation fee when…

£315 just for a consultation fee when we know already what the problem is, is extortionate. I understand the £75 medication cost to make the dog vomit but the vet spent a very limited amount of time with us. The total bill for less approximately 45 minutes and of that about 15 minutes of the vets time is totally unreasonable. Regulations need to be put in place!

31. maaliskuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi Bridget, thanks for your feedback on the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

Saanut 5/5 tähteä

Great out of hours service

Great out of hours service. Staff were excellent and very knowledgeable, friendly at a stressful time with our dog.

20. helmikuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi Emma, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Saanut 5/5 tähteä

My dog was looked after well

My dog was looked after well. It is so good to know this hospital is available to use.

2. helmikuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi Alice & David, thank you for taking the time to leave a review. It was a pleasure to look after your dog. Have a lovely day!

Saanut 5/5 tähteä

Explained the whole procedure and put…

Explained the whole procedure and put my mind at rest. Helped to ease my worries about my cat, during a really stressfull experience.

Thanks guys. Appreciated!

2. helmikuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi there, thank you for taking the time to leave us a review. We're glad we could help with your cat and hope they are on the mend now. Have a great day!

Saanut 5/5 tähteä

Having visited twice with my pet dog…

Having visited twice with my pet dog and she had an over night stay on one occasion she was treated and cared for I would happily bring her back again. The vet put our minds as ease and right away knew her needs Thank you🐶

30. tammikuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

Hi Kerry, thank you for your positive feedback. We're so pleased we were able to help you and your dog, on both occasions, and that our team put your mind at ease. Have a lovely day!

Saanut 5/5 tähteä

Friendly clean and quick to be seen

Friendly clean and quick to be seen

23. tammikuuta 2026
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Vastaus yritykseltä Vets Now - Birmingham

We're glad you had a friendly and quick experience and you found the Vets Now Birmingham clinic clean. Thank you for your positive feedback-we appreciate it.

Saanut 5/5 tähteä

Worry Not

We arrived very worried and upset and were seen by a vet almost immediately. He was very reassuring gave her an injection and medicine. my dog was well within a few days.

23. joulukuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi Jackie, we're so glad that we were able to help you and your dog. We really appreciate you taking the time to leave a review. Have a lovely day!

Saanut 5/5 tähteä

First class service

Call made. Dealt with professionally. We arrived and had just a short wait before seeing a lovely vet who gave us options regarding treatment. Explained the difficulties regarding the fact that kasha had eaten recently and went out to discuss with colleagues the safe time span. He then organised her treatment and her ear was stitched-she came out looking so much better than she was when we went in! He came to speak to us about her treatment and follow up needed.
Kasha was returned to us and we needed to sit a while to allow her to’ find her legs’. We were assisted by receptionists to find a way to get kasha back out to the car.
In all honesty, nothing further could have been done to help.
Her recovery is continuing very well. A first class service.

20. joulukuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Good morning Linda, firstly, we're so glad Kasha is continuing to recover well. It's wonderful to hear that you felt supported by our team at Vets Now Birmingham and that the vet explained the treatment options thoroughly. We appreciate your kind words regarding the care provided. Thank you for your feedback

Saanut 5/5 tähteä

Very Caring

Everyone was very attentive, kind and caring. Speedy and efficient. Excellent service.

20. joulukuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi Sharon, we really appreciate your kind words and are so pleased to hear you were happy with our service. Have a lovely day!

Saanut 5/5 tähteä

Great service

Great service . Quick and efficent , the vet was friendly and well informed . Thanks

16. joulukuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi Nicholas, thank you so much for sharing your experience. It means a lot to us. Have a lovely day!

Saanut 5/5 tähteä

Amazing people

Amazing people
Always look after my cats beautifully.

24. lokakuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi there, thanks so much for your positive feedback. It’s a pleasure to have helped you and your cats. Have a great day.

Saanut 5/5 tähteä

very good, nice and clean vets

The vet was very efficient and attentive in helping our dog to be as comfortable as he possibly could. The vets was very clean. we didn’t have to wait long to be seen.

27. marraskuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Thank you for your feedback for the team. I am glad they were there for you when you needed them.

Saanut 5/5 tähteä

Top vets thank you

Top vets thank you

1. marraskuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi June,
thanks for taking the time to leave us a review. We really appreciate it.

Saanut 4/5 tähteä

Quick service

My kitten Coco ate chocolate, and they took care of that very quickly whilst waiting there was also a coffee machine which we can take free coffee from. The vet explained properly what was wrong and what we have to do for the medicine. Now coco is very happy!

25. lokakuuta 2025
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Vastaus yritykseltä Vets Now - Birmingham

Hi Hajrah,
thanks so much for your positive feedback. We really appreciate it.

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