vertbaudet Arvostelua 181

Je commande par Internet et je note une adresse de livraison différente de mon adresse, mais après avoir payé, je constate que l'adresse de livraison est la mienne, avec le nom du destinataire final !!! ... Donc aucune chance que ça arrive à "bon port" ! Le colis est indiqué "en préparation" alors je contacte le service client qui ne peut rien faire ??!! ... Après on, se lamente qu'on passe par des sites type AMAZON ... A suivre donc ... j'ai peu d'espoir, mais je ferai évoluer la note en fonction de la suite puisque je ne peux plus rien faire d'autre que d'attendre ...

Well, even when the products they sell are good, the shipping and in particular the return process is a pain in the neck. It took almost 2 weeks to get the package and the return is already 15 days ago and I haven’t heard from them. Customer service told me up to 15 working days to process the return. I am not sure when I will get my refund. Don’t know if I will order again

Un très grand merci pour la qualité des conseils et du service par Anaïs! Elle a su cerner nos besoins pour offrir le cadeau idéal à notre petit-fils. Il est aux anges et nous aussi. Trouver un cadeau utile, de qualite, évolutif à un prix abordable, cela devient compliqué, mais grâce aux conseils éclairés d'une professionnelle engagée, cela devient un jeu d'enfant. Mille mercis et à recommander !

Great!
very nice and easy site

easy to navigate website !

Navigation facile et aisée

They told me 20% discount if I subscribed to the newsletter, but the prices went UP after applying the code.

Customer 'service' said the discount was applied on full price, and not on the current sale price, so I should remove the upcount/discount code again.

And when I did 'suddenly' one of the products was €10 more expensive as before applying the not working discount!
As I had 4 of that product (curtains) in my shopping basket, it was €40 more expensive!

They did their routine non-answers customer 'service' and that prices can fluctuate, but hey, what a coincidence!
My wife really wanted those curtains, but I removed all other products (€200 worth) I originally wanted to order and will NEVER ORDER THERE AGAIN!

So easy. No customs fees and great products.

Je recommande vertbaudet, j'ai commandé des vêtements pour mon bébé et je les ai reçu par Dhl en 3 semaines et demi. Merci vertbaudet et merci Dhl.

Great quality, great prices, very cute patterns, and super cotton. I am just disapointed that it is the last year with verbaudet, my son is already using 14 years cloths 😭I hope verbaudet will soon decide to go up to 18 years! Love verbaudet! Strongly recommend the brant!

Bonne marque et joli vêtement

I received the wrong item and have to pay a $15 fee to return it. Despite several attempts to contact customer service, I have received no acknowledgement of my messages, nor any response from them. I am very disappointed and will not be ordering from this site again.

J'adore la qualité des vêtements de Vertbaudet !

good customer service, money wise and good quality cloths.

Nice quality clothing for kids. Beautiful collection available. Good discounts!

Great super great

Good selection of maternity clothes, which are both comfortable and stylish.

Facilité d'utiliser le site de Vertbaudet, le large choix des vêtements proposés et la possibilité d'envoyer les vêtements sélectionnés aux Etats Unis.

Materials feel like they’ll wear and last beautifully. Love the website and shipping is fantastic. I’m able to send my purchases direct to my daughter via alternate shipping address. My kind of shopping!!