Veeve Arvostelua 1 197

We had a pleasant stay in Paris at the Veeve property. Everyone at Veeve was very responsive from booking through checkout.

We had a question about how to adjust the heat in the apartment. Within a few hours, Veeve contacted the owner and had an answer for our question.

The apartment was just right for a family of 4 - each of our older teens had their own space. The apart was steps away from the metro, amazing restaurants, and markets. The neighborhood was safe.

Highly recommend!

really great communications through the planning, booking and even when we had travel difficulties and delays.

nice host to welcome us and check us out of the property...

and what a GREAT GREAT flat it was... beautifully furnished and high quality -- much nicer than we deserved.

super comfortable beds / linens and great primary shower. fun open concept in the living space and we had a great meats / cheeses / wine time before dinner one night at the island.

highly recommend veeve and the flat itself.

Veeve learned our family and travel situation upfront in order to be able to suggest apartments to us which suited our needs, enabling the perfect match we found. Our apartment was located just where we requested to be. It was spacious, the bedding was very comfortable (what a difference that can make when away from home), and the kitchen had everything one would want to prepare the holiday dinner we shared with family. All appliances worked perfectly. Instructions regarding use of them were clear. Thank you for a stay which could not have been better.

Communication with company was excellent. Instructions and responses were timely and easy to understand. Flat was clean, cozy and exactly as described.

Very good services from Veeve during our London stay. Indications were clear and the greeter was punctual and very helpful.

Stayed at a Veeve managed property in London, and was happy with the service. Quick response time to any queries. The property is central and the linen provided was clean and as per acceptable standards. Will surely use their services again

Excellent facility and incredibly responsive Veeve team. Experience was exemplary on all dimensions from beginning to end.

Everything was very well arranged and we enjoyed our stay!
The pictures of the house were exactly the same as the house!
Thank you the team veeve!

Amazing experience with Veeve in a lovely property in central London. Everything went smoothly and Veeve was very helpful when we had questions. We are now considering using Veeve for our property short let management.

This place was absolutely perfect for me and my family! Extremely nice and clean. Also the location was great as it was an easy walk to Wimbledon.

Veeve was so helpful and accommodating during our stay. The person who greeted us and toured us around the flat when we first arrived was wonderful and didn’t mind that our transit made us late. They also had multiple touch points and great communication about the stay so we always knew what to do and what what expected for check-in/check out.

we had a pleasant 6-days stay here. From
check in until check out was easy. the place look exactly like the pictures I saw on Airbnb. We really love the neighborhood. its quiet, peaceful, very near to a few Metro, plenty restaurants and supermarket around. Had a small local bakery that I like. Unfortunately, one day we locked ourselves but they managed to help us . every correspondece was quick. we definately gonna stay here agajn

So beautiful house. Very well located (near Vauxhall station and oval station)
We felt like at home. Everything was ok
The house was pretty clean and very well equipped.
Thank you to the owners!

Communication was good and Instructions clear and easy to follow.

Friendly and easy check in and check out. A clean and spacious 2-bedroom apartment in a nice and convenient location on the north side.

The pre check in process (email communication) was exceptional. Our check in process went smoothly, Danica met us and was excellent showing us the flat as well as answering all questions-she was not rushed and was professional. Our accomodations were clean, comfortable, absolutely lovely and met every need. The location wonderful, 10 mins walk to Tube, bus line around the corner and shops, grocery, restaurants quite close. We highly recommend and would reach out to repeat this stay in the future.

It was helpful to be met at the apartment by a representative who showed us the property and gave us tips about the surrounding area. With plenty of bathrooms, it was easy to get going in the morning. It is just a 10 minute walk to the Place D’Italie metro station which provides easy access to several metro lines. We would definitely stay here again!

Read the fine print. The problem is not the apartment but the scary terms and conditions: non-refundable payment; additional, tough agreements to sign with Superhog (!) and Veeve; the need to buy a damage waiver agreement; or pay a GBP1,000 deposit and GBB100 handling fee; they can pass scans of your family's documents to unspecified "third parties" for "other checks"; Veeve and their partner Superhog expect you to take photos of everything on arrival and departure or basically be assumed guilty for any unreported damage; keep the property properly ventilated and secure and drains clear; any costs for damage are at their "sole discretion" and classified as "damage to the property directly or indirectly caused by your own action or inaction." Challenge all this and "...your details may be held on a Watchlist(!)". After departure you wait up to 30 days to get your GBP1,000 deposit back, knowing any (unknown) damage they might claim "may be greater than your security deposit" and they have your bank account/credit card details. It is just all too stressful considering they know who you are at booking and all I was doing was coming with my wife and young daughter to Christmas shop!

This company just cancelled our reservation adding overbooking excuses, The real reason is that I didn't want to sign an extra contract and extra insurance outside the OTA Booking.com. They wanted to force me to electronically sign a different contract, but they told us about it just after our confirmation, violating the Booking.com contract.
The overbooking isn't real, since the house is still available in my dates.
Really horrible experiences and rude manners.
I will let them pay for my upgrade, at least.
Poor assistance, poor communication, scamming procedure. Be aware!

Great location situated next to tube station. clean and tidy flat with everything you need and nice to have a meet and greet on arrival. Would definitely recommend and stay again. Only minor point was that the bedding/pillows could be improved on. As we were staying for a week we ended up purchasing our own and leaving them.