Vanessa Mooney Arvostelua 

I contacted customer service the day after my order arrived and have not received any response. The product is not as described or pictured, and the website provided does not appear to be functional or valid. At this point, I have concerns about the legitimacy of the company and the quality of the product.

Our order was WRONG! We purchased One necklace for Mother's day ao the discount MOM50 & you charged us for a second necklace (same one) at full price! We are Not happy!
936-520-7955

Hard pass on jewelry.

Ordered the Amparo rosary and matching earrings on 3/23/26 hoping it would get here on time for an event that I had on 4/11/26. Even with in between follow ups with customer care, I was advised this is a custom piece that takes additional time to ship. Great. This should be very clear on the site itself and not tucked neat in a corner following a shorter shipping time advertised. No good.

I am solely leaving two stars for the creativity of the actual the design. The jewelry is so poor in quality and tacky gold looking in person. I imagine this will be knocked off by Fashionnova or Shein in the near future for a fraction of the price and potentially better quality.

Thank goodness their customer service was so bad. It prompted me to order a more expensive set from Kendra Scott, which not only came faster but retained its claims of quality and appearance.

Do not recommend Vanessa Mooney at all for jewelry.

customer service are not responding

Ordered the Sloane, have always wanted it. Had an issue with my ordering process and it was resolved within 24 hours. The valentines sale was great, I’ve always wanted the cherry heart and I’ve tried to find that exact pendant online without success so I’m thankful for the sale.

I ordered a necklace that unfortunately happened to be out of stock. VM let me know about it quickly and refunded my money fast. They’re always easily available when you need help- responsive and professional.

It was a wonderful experience like every other time I have ordered from Vanessa Mooney.

So cute. My favorite piece of Jewelry at the moment, very unique and stylish for us elder Millennials too!

The quality was not what I expected, when I reached out to the company they told me I could only receive store credit because I used a discount code. It didn’t say anywhere that if you use a coupon you would only receive store credit… Then the said to return the items with a note as to what I’d like to do? I’m not sure if that was a person or AI but I wouldn’t recommend buying from them. The quality is cheap and it’s over priced. I am so sad because it looked so cute online!

The customer service was amazing.

Beautiful necklace that goes with everything!

Always exceptional in every way

Necklace is great no problems except for the pendant is kinda put on weird in a way that makes the pretty side flip inwards constantly.

The daisy mae necklace is missing the daisy abalone shell flowers and doesn't look at all like I expected it to look because of that missing part. I am very disappointed. I don't know about the quality? I received a prompt reply. I got a replacement

Love this company! The pieces are great quality and I like to support small brands. The shipping is fast as well.

Vanessa Mooney has the cutest jewelry and super high quality! I love my pocket knife necklace and the fact that it folds in is so fun.

I purchased the Cherry Heart Rosary and I love it! It’s the perfect statement piece and I absolutely love love love the red and black combination. It looks so good on and I can’t wait to start wearing it.

My Jewlery is gorgeous! Will order more.