The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Näytä lisää
Yritys on vastannut
Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. E... Näytä lisää
Yritys on vastannut
Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. I’ve leased with Vanarama for nearly three years now and, was initially a bit apprehensive... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League
Yhteystiedot
Mark Road, HP2 7BW, Yhdistynyt kuningaskunta
- www.vanarama.com
4,7
Erinomainen
8 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
very helpful friendly staff
5. joulukuuta 2025
Vastaus yritykseltä Vanarama
Hi Wendy,
We appreciate you sharing your positive experience with our staff. We are happy to hear that they were helpful and friendly!
Thanks,
Lauren
Vastaus yritykseltä Vanarama
Hi Mark,
We're happy to hear that your second experience was as good as the first! Thank you for your continued trust in our services.
Thanks,
Lauren
A+ service, so helpful and professional
We rang up with a basic enquiry to get a quote, and our account manager, Aruni, was just so knowledgable, professional, and understanding, she understood fully what we wanted, gave us several options, then explained everything in full to us, giving us time to go away and talk things through, before we went back and got the full quote and order put on within hours
So painless, guided us the whole way, magnificent service.
3. joulukuuta 2025
Vastaus yritykseltä Vanarama
Hi Robin,
We're happy to hear that you had such a positive experience. It's great to know that our team member was knowledgeable and helpful during the quotation process, providing you with the guidance needed. Thank you for sharing your feedback.
Thanks,
Lauren
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, nice quick turn-around (6 days from 1st enquiry to order confirmation). A little bit of confusion over an expired ID and whether it was actually required, but resolved quickly.
2. joulukuuta 2025
Vastaus yritykseltä Vanarama
Hi Mark,
We're happy to hear that our staff was helpful and knowledgeable, and that you experienced a quick turnaround. We appreciate your feedback regarding the ID confusion and are glad it was resolved promptly. Thank you!
Thanks,
Lauren
I should have had my vehicle six days…
I should have had my vehicle six days ago from Vanarama, the van arrived dirty and with 300 miles on the odometer. As is my right, I refused the vehicle and it returned.
I asked for my case to be escalated, Karen was supposed to call ? 6 hours later , Karen called , asking if I could take photographs of the vehicle, I advised this was impossible as the vehicle was on its way back , probably adding a further 300 miles to the clock.
I have contacted Vanarama now a number of times, without anyone knowing what is going on ? Karen, is either unwell, at lunch or left early this afternoon?
Someone at Vanarama could call me to inform me of what is going on ? They don’t. No excuse for not calling me.
Karen from Vanarama has just called and offered to deliver a new vehicle which again will be dirty and have approximately 300 miles on the clock !! Surely a second hand vehicle with this delivery mileage ?
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vanarama
Good afternoon Mark, thank you for taking the time to leave feedback.
We are sorry to hear your vehicle was delivered dirty and appreciate this took away the excitement from your new car experience.
Regarding the delivery process, Vanarama do not arrange this with the delivery agents and therefore are not responsible for the transportation of vehicles. That being said, all of the dealerships we work alongside arrange for vehicles to be driven to our customers, which results in vehicle accruing mileage. This does not affect customers contracted mileage and is noted down on the delivery note/handover.
As you had rejected the vehicle before Karen had spoken with you, sadly she was unable to resolve this to your satisfaction.
Kind regards,
Lauren
All dealt with smoothly and efficiently
25. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Richard,
We appreciate your feedback and are so glad everything went smoothly and efficiently for you. Thank you.
Thanks,
Lauren
Delt with care
Delt with care
Very helpful
Very quick
No hassle
Good customer care
30. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Marie,
We appreciate you taking the time to share your positive experience. We are so happy to hear that our customer care was helpful and quick for you.
Thanks,
Lauren
Service was very good.
28. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi there,
We're glad you found our service to be good. We appreciate your feedback!
Thanks,
Lauren
Been with them for 15 years +
Been with them for 15 years, always to the point, set, easy to follow process. Buisness financial leasing has never been easier
Jonny - JHDS plumbing & Tiling
27. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Jonny,
We appreciate your long-term business and are so glad our straightforward leasing process has consistently met your needs over the past 15 years. Thank you for your valuable feedback!
Thanks,
Lauren
Nice and easy process to order our new…
Nice and easy process to order our new commercial ID Buzz with excellent customer service
24. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi John,
We're happy to hear that you found ordering your new ID Buzz to be nice and easy. We appreciate your positive feedback regarding our excellent customer service.
Thanks,
Lauren
Very straightforward
Very straightforward, got what I wanted with minimum fuss or disruption.
19. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Stephen,
We're happy to hear that your experience was straightforward and efficient. Thank you for your positive feedback; we appreciate you taking the time to share.
Thanks,
Lauren
Perfect Car Lease Company
Second time now using Vanorama for my lease vehicle
& once again the whole process was made extremely easy by the Vanorama Team. Staff are polite, professional & always ready to help. After we had agreed a price they even came back after & found me a cheaper price.
19. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Paul,
We're happy to hear that the team made the process easy for you again. It's great to know our staff's politeness and professionalism stood out, and we appreciate your recognition of our efforts to find you the best price. Thanks for your positive feedback.
Thanks,
Lauren
Vastaus yritykseltä Vanarama
Hi Mazza,
We're happy to hear that you found the process to be clear and quick. Thank you for your positive feedback; we appreciate it!
Thanks,
Lauren
Vastaus yritykseltä Vanarama
Hi Steve,
Thank you for your positive feedback; we appreciate it!
Thanks,
Lauren
Vastaus yritykseltä Vanarama
Hi Jenna,
We're happy to hear that the process was easy and quick! We appreciate your positive feedback and are glad everyone was helpful.
Thanks,
Lauren
Vastaus yritykseltä Vanarama
Hi Raz,
Thank you for taking the time to leave positive feedback. It means a lot to us!
Thanks,
Lauren
Ben was fantastic talking to me proper…
Ben was fantastic talking to me proper English down to earth guy brilliant service with him nothing to mutch trouble many thanks mike bywaters and my mandie
11. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Michael,
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the service you received; it means a lot to us. Thank you!
Thanks,
Lauren
all the sales people were always…
all the sales people were always efficient and managed to get quotes for every spec I requested.
7. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Margaret,
We're happy to hear that our sales team provided efficient service and promptly fulfilled your quote requests. We appreciate your positive feedback and thank you for sharing.
Thanks.
Lauren
I have been with Vanarama for the last…
I have been with Vanarama for the last 4 years, I have found them to be very helpful and professional.
6. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Amanda,
We appreciate you being a customer for the past four years. We're happy to hear that you've found our services helpful and professional, and we value your positive feedback.
Thanks,
Lauren
Easy and well explained
It’s my second experience with Vanarrama and I’m very pleased,very simple and easy,everything well explained.
5. marraskuuta 2025
Vastaus yritykseltä Vanarama
Hi Fernando,
We're happy to hear that your second experience was simple and easy! We appreciate you noting that everything was well explained. Thank you for your positive feedback.
Thanks.
Lauren
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
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