Usenetserver Arvostelua 289

Never had a problem with your server,Great service.

Easy access great retention and good customer service.

Flawless and dependable Usenet server. I've been using it for 11 years and never had a complaint.

Good service + Good VPN. Most of the articles are there but not all even for recent ones. Not sure if this has to do with caching but I usually just wait for a couple weeks, return, and I'm good. I would've liked a newsfeed reader thing but I found one that wasn't expensive. I don't use the VPN often but your pairing with VPN is great actually!

My biggest dislike is inconsistent transfer speeds. About 90% of the time they start high and quickly dwindle down. I have checked my 1Gig connection speed when this occurs from the same device and determined that my connection is not the issue.

No downtime, great completeness, unmatched retention. Good download speeds.

Fast and reliable, never had any problems.
More than 5000 days of retention.
And a fast VPN

No complaint. Everything works fine. Perfect service

have changed from giganews to usnet and have had no drops in my internet connection.very pleased with service received so far and would recommend it

Reliable , fast , well priced service.

Customer service is fast and resolves my issue when I first contact them. The Best service!

Flawless, fast... My Gigabit connection pegs! Great retention, no complaints!

Efficiant, fast, reliable, thustfull.

What went wrong this time?

I recently discovered that my 1-year subscription fee for UsenetServer.com increased from $19.99 USD to $43.99 USD without any prior notification before the automatic renewal in PayPal. This sudden and significant price hike came as a complete surprise and left me feeling frustrated and dissatisfied.

How can this company improve?

Transparent Communication: UsenetServer.com needs to improve their communication with customers, especially regarding changes in pricing. Customers should be notified well in advance of any price increases to allow them to make informed decisions about their subscriptions.

Clear Notification Policies: Implement a clear and transparent notification policy for all account changes, including price adjustments. Sending an email notification at least 30 days prior to renewal would be a good practice.

Customer Service: Enhance customer service by providing prompt and helpful responses to inquiries about billing and subscription issues. An accessible and responsive support team can make a big difference in customer satisfaction.

Remember to be honest, helpful, and constructive!

I'm sharing this feedback in the hope that UsenetServer.com will take these suggestions seriously and improve their service for existing and future customers. Transparency and good communication are key to maintaining customer trust and satisfaction.

Can't log into their site. Can't open a ticket because of an IP block. Requests information to get back that you can only get from LOGGING INTO THEIR SITE. Support has been useless. You'd think a login and password would be enough to get the ball rolling but I don't think support wants to do their job.

Very dependable. Never any problems.

It is reliable and speed is good