The carpet fitter did an amazing job but was surprised there was only an older gentleman alone, despite mentioning we lived in a 3 storey house. Therefore he had 2 flights of stairs carrying the carpe... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Näytä lisää
Yritys on vastannut
We'd previously been in, found a carpet and Adam came out to measure up. This was a visit to order the carpet and book a day for fitting. We had a few mins wait as another customer was completing th... Näytä lisää
Yritys on vastannut
Friendly staff. Had a free measure service before placing orders. 3 different carpets 2 bedroom and one lounge. Had them fitted on different days so I could more furniture round. Had 3 different fitte... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Mattokauppa
- Huonekaluliike
- Lattiamateriaalit
- Makuuhuoneen sisustus
- Olohuonekalusteiden myynti
- Patjamyymälä
Yrityksen kirjoittama
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Yrityksen kirjoittama
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Yhteystiedot
406-414 Bradford Road, WF17 5LZ, Batley, Yhdistynyt kuningaskunta
- 01924 444422
4,3
Erinomainen
65 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful in store good quality …
Very helpful in store good quality carpet very well fitted
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hello Anne, thank you for taking the time to share your experience!
Its wonderful to hear that we could meet your expectations and provide you with a positve service throughout with good qaulity carpets.
We hope to assist you again in the future. Take care.
The carpet fitter did an amazing job…
The carpet fitter did an amazing job but was surprised there was only an older gentleman alone, despite mentioning we lived in a 3 storey house. Therefore he had 2 flights of stairs carrying the carpet alone.
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hello Tracey, thank you for taking the time to leave such kind feedback.
Its fantastic to hear that we could meet your expectations and provide you with an amazing service from start to finish.
We hope to assist you again in the future. Take care.
Always an excellent service
Always an excellent service. Staff are so helpful and knowledgeable. Will always get my carpets here.
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Rebecca, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Batley store.
Thank you so much for the recommendation. We hope to assist you again in the future!
Best to say nothing
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Good afternoon Linda, thank you for taking the time to leave feedback.
We're disappointed to hear that your experience with our Batley store did not meet your expectations. We would the opportunity to hear more about your experience.
Please email customerservice@unitedcarpets.co.uk with your details and a member of our team will respond back to you.
Kind Regards
The United Team
Great carpet at a great price
Great carpet at a great price. Fitter was really efficient and the carpet looks great.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Mike, thank you so much for sharing how our Batley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one. We're so pleased that you're happy with the finished results of your carpets!
Thank you so much for the recommendation. Take care
beautifully fitted carpets
from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters were very neat and tidy and did us a good job. the carpets are good quality and a reasonable price
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Vera, thank you for taking the time to leave a review.
Its great to hear that our Batley store could meet your expectations and provide you with a 5 star service from first speaking to the store over the phone right through to your carpets being installed.
We're so pleased that you're happy with the finished results of your carpets! We hope to assist you again in the future.
Absolutely great experience from first…
Absolutely great experience from first visit to the store to install. Adam and his colleagues took good care of me and my project. Will recommend to anyone.
The product quality and price were top notch.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Mohammad, thank you so much for sharing how our Batley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Very helpful staff
Very helpful staff, nothing was too much trouble.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Maria, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Batley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Sales man very informative and helpful
Sales man very informative and helpful. Carpet fitters were the same. Highly likely to use again
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Billp, thank you so much for sharing how our Batley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Really good service.
As I needed a carpet a.s.a.p for my bedroom I went to United Carpets in Batley as they are quite local to me.
Firstly I was impressed with the number of choices of carpet. And I was impressed with the extent of knowledge of the carpets that I spoke about with the sales person Adam. He was interested in the reasons of the choices list I had gathered whilst browsing and gladly explained how each of them would be once fitted, e.g: how they would wear, (I needed enough for 2 bedrooms, landing and stairs).
He also came along to measure the areas a couple of days later, gave me prices, I agreed, he ordered what I needed and within just a few days my bedroom was carpeted.
The carpet for the other bedroom etc… is in storage with them until I have completed the decorating.
Really good customer service and communication all round. Thank you to all concerned.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Mel, thank you so much for your detailed and thoughtful review.
We’re delighted to hear you had such a positive experience with us at United Carpets Batley.
It’s fantastic to know that Adam was able to help you find the right carpet choices and provide the advice and guidance you needed.
We’re also pleased we could arrange everything quickly for your bedroom while safely storing the remaining carpet until you’re ready for the next stage of your decorating.
Thank you again for your kind words and for choosing United Carpets. We look forward to helping you complete the rest of your home soon!
Bad experience
I recently had carpets and laminate flooring fitted by United Carpets in Batley, and the experience has been extremely disappointing from start to finish.
The fitters arrived and appeared rushed, which is reflected in the poor quality of the installation. The carpet on the stairs has already come loose, creating a serious safety hazard. Both myself and my partner—who is heavily pregnant—have nearly fallen as a result. This is completely unacceptable and potentially dangerous.
The laminate flooring is also poorly fitted, with visible creases, dents, and sections that have not been secured properly. There are noticeable air pockets where the boards seem to have been cut too large, leaving the floor uneven and unfinished in appearance. The overall standard of workmanship is very poor.
After the first day of fitting, I called to complain about the issues and was told that someone would come out the following Tuesday to put things right. My partner took an additional day off work unpaid to be there for this appointment. She even called to confirm in advance, only for the fitter to not turn up at all. We were later told this was because he “didn’t have any glue,” which is completely unacceptable and shows a lack of organisation and professionalism.
I initially contacted the company via email and was told that a return visit would be arranged to resolve the issues. Despite this, no one followed up. After chasing again, I was contacted by the fitter, who said he would arrange a date to come back, but I have heard nothing since.
I am now left with unsafe and substandard flooring, out of pocket from lost earnings, and a complete lack of communication or resolution from the company. Based on this experience, I would not recommend United Carpets to anyone.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Good afternoon Tom, thank you for taking the time to leave feedback.
We're really sorry to hear about your experience with our Batley Store and the independent fitters. This is defiantly not the level of service of service we strive to provide and understand your frustration completely.
We would like the opportunity for our team to look into this further. Please email customerservice@unitedcarpets.co.uk with your details and someone will be in touch as soon as possible to discuss finding a resolution, and correcting any issues you have with your flooring and carpets.
We thank you for bringing this matter to our attention, and apologise again for the inconvenience this has caused you.
Kind Regards
The United Team
Nice friendly staff and very helpful.
Nice friendly staff and very helpful. Once we told them what we wanted, they showed me what they had available at the right price.
Will definitely ues again.
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Nancy, thank you for sharing how our Batley store did.
Its a pleasure to hear that the team were nice and friendly and could help you find the right product for you.
We look forward to assisting you again soon. Take care.
Excellent service
Excellent service. Salesperson was very helpful and not pressuring at all . Gave us options on various carpet and prices suitable for the area we needed doing. Quick fitting of the carpet at our convenience. Very happy with our new stair carpet and quality. Price was great with added offers
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Helen, thank you for taking the time to share how our Batley store did.
We're so pleased the team could help you find the most suitable carpet for you and your home with no added pressure.
Its great to learn that you're happy with the finished results. Take care.
I’m thoroughly satisfied.
I needed my carpet to be fitted within a short time and staff were very helpful to make sure this happened. The carpet is a very good quality and looks well. I’m thoroughly satisfied .
17. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Mrs Banks, thank you for sharing your experience with us.
Its a pleasure to hear that our Batley store could ensure that your carpet was fitted within your desired time frame and that you're happy with the finished results.
We hope to assist you again in the future, have a great day.
Quality carpet
Always helpful. Arrange fitting to suit and kept me informed
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Lynda thank you for taking the time to leave us a review.
We're so glad to hear that you're pleased with the service you recieved from Batley store.
Thank you so much for the recommendation, take care.
Batley store
I am always welcomed and allowed time to explore without pressure.
We have a good chat and laugh until Im ready to commit.
Everything arranged swiftly to my preferences.
I highly recommend my local store in Batley and have taken family and friends recently who have not been disappointed.
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Katie, thank you for sharing how our Batley store did.
Its a pleasure to hear that the team could provide you with a 5 star service.
Thank you for the recommendation, take care.
Loyal customer
Excellent service as always. Been a customer of theirs for over 20 years. Would never go anywhere else
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hi Sarah, thank you for sharing how our Batley store did.
Its a pleasure to hear that the team could continue to provide you with an excellent service.
We look forward your next visit with us, take care.
Great quality, value for money
The guy in the store was great working out my quote. It was measured and fitted quickly. They are great value quality carpets.
Very happy
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hello Matthew, thank you for leaving our Batley store feedback.
We're so pleased they could provide you with a quick and efficient service that met your expectations.
Thanks again for the recommendation, have a wonderful day.
Still our "go-to" for carpets.
Second time of buying new carpets from here and second time we have been left with a really good experience.
The staff in the shop are fantastic, very helpful friendly and knowledgeable.
Was able to get the same as we had before but in a darker shade.
Really impressed with the quality for the price and the fitting was absolutely excellent too.
Will be back when it's time for the next one.
28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hello Paul, thank you for taking the time to leave such kind feedback.
We're so pleased our Batley store could continue to meet your expectations and provide you with a fantastic service.
We hope that you love your new carpets, and we look forward to your next visit with us!
Great service
We ordered from the Batley Store, we spoke with a lady called Lesley over the phone to confirm our order and she was really helpful and kept us up to date throughout. The carpet arrived after only a few days and the 2 guys who fitted it were punctual and did a good job, keeping everything tidy.
Definitely recommend.
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä United Carpets & Beds - Batley
Hello Caroline, thank you for taking the time to leave our Batley store a review.
Its great to hear that they could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, have a fantastic day.
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