Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery... Näytä lisää

Saanut 5/5 tähteä

Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Amazing customer service - top company to use and will definitely use again. Daniel made my call so easy and dealt with my specific needs- massive well done.

Saanut 5/5 tähteä

They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Valaisinliike

Yrityksen kirjoittama

Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

239 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fast quick delivery

Fast quick delivery all the Led strips, Led tracks and Plaster in Downlights have been of good quality and looks great

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Cant not fault the customer service I got from Daniel Armstrong, we had numerous emails beck and for until he and myself was happy with the products I was buying. And very happy with the fast delivery I got. I wouldn’t hesitate too us this company to friends.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Some of the best customer service I…

Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unfortunately

Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.

During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.

However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.

The staff member simply looked at me with a blank face and offered no solution at all.

Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Hello,

We take all feedback seriously, so we looked into the situation you described. After reviewing our records, we were unable to find any evidence that the items you attempted to return were purchased from our store. Unfortunately, without a valid record of sale or items appearing on an invoice, our team is unable to process a return. This is standard policy for all retailers.

Our staff did try to locate the purchase using the details provided a few times for you but were unable to find those items in our system.

If you believe there has been a genuine mix-up, we would be happy to review this again. Please feel free to email us at support@ultraleds.co.uk with a copy of the original invoice.

Kind regards,
Ultra LEDs

Saanut 5/5 tähteä

2nd time purchase from this company

2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you for your continued support and for taking the time to leave such a great review! We're really pleased to hear you had another positive experience and that Jack was able to help get your order sorted quickly.

We’ll be sure to pass your kind feedback on to him. Enjoy your order, and we look forward to helping you again in the future!

Ultra LEDs

Saanut 5/5 tähteä

The best customer support I've ever…

The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you so much for your kind words! We're really pleased we could help resolve the issue for you, even after some time had passed since your purchase.

Our team always aims to provide the best support possible, so it’s great to hear that reflected in your experience. If you ever need anything else, we’re always happy to help.

Ultra LEDs

Saanut 5/5 tähteä

Great support

Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you had a positive experience and that Hassan was able to help show you how to connect and set up the system.

We’ll be sure to pass your kind comments on to him. It's great to know the setup has made your work easier!

Thanks again for choosing Ultra LEDs.

Ultra LEDs

Saanut 5/5 tähteä

Amazing LED’s

Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you for the fantastic review!

We're really pleased to hear you're happy with the Neon RGB-W and that it looks great once installed. It's also great to know our team were able to help you choose the right components and get everything sorted quickly.

We really appreciate you taking the time to share your experience, and we hope you enjoy the lighting!

Thanks again from the Ultra LEDs team.

Saanut 5/5 tähteä

Excellent assistance from the support…

Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you for the great feedback! We're really pleased to hear that Jack and Daniel were able to assist you with getting your Media Wall sorted.

We'll be sure to pass your kind comments on to them. If you need any further help in the future, our team is always here to help.

Ultra LEDs

Saanut 5/5 tähteä

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.

After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.

I highly recommend them for any LED work you may be considering, whether for your home or business.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you for the fantastic review! We're delighted to hear that you were happy with the service and that our team could help deliver exactly what you were looking for.

It’s great to know our products, attention to detail, and bespoke approach stood out during your experience. Your recommendation really means a lot to us.

If you ever need any assistance with future projects, we’d be more than happy to help.

Ultra LEDs

Saanut 5/5 tähteä

Ordering LEDs for my kitchen felt like…

Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Ultra LEDs-logo

Vastaus yritykseltä Ultra LEDs

Thank you for taking the time to leave such a detailed review! We're really glad Hassan was able to help guide you through the process and make things a bit less overwhelming.

It’s great to hear he could quickly point you in the right direction and double-check everything to make sure your order would work as intended. We're also pleased your order arrived so quickly!

If you ever need any help with future projects, please don’t hesitate to get in touch.

Ultra LEDs

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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