Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Näytä lisää
Yritys on vastannut
Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Yhteystiedot
Barnett Wood Lane, KT22 7DG, Leatherhead, Yhdistynyt kuningaskunta
- www.twwhiteandsons.co.uk
4,9
Erinomainen
405 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Efficient and friendly service.
The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Ian, we're delighted that you find our Byfleet Mazda servicing team to be efficient and suitable for your needs, and thank you for your comments. It does look like it was a good number of years ago that you visited our Bookham site which has since been re-sited, and we'd expect that you'd now receive the same efficient level of service there too should you ever visit.
Another smooth and easy purchase from T…
Another smooth and easy purchase from T W White
23. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Geoff, we do appreciate your 5 star rating of our TW White showroom team, thank you.
Excellent customer service very helpful…
Excellent customer service very helpful and friendly always happy to visit
23. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Pavel, thank you for your kind words regarding our Orpington Mazda team. We look forward to your next visit.
Excellent service.
Excellent service from our initial meeting with Ben to finalisation of the estimate. Now hopefully the delivery will just as good.
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Grahame, thank you for your 5 star rating for our service team.
I specifically wanted a Korando car as…
I specifically wanted a Korando car as I was pleased with the Korando I already had and I needed to upgrade to a newer model.
I came across TWWhite’s website selling this newer model and from initial enquiry to delivery of car the service I received was excellent. I would have no hesitation in recommending anyone to purchase and deal with especially Dan or any of the staff of T W White
23. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Muriel, thank you for your recommendation of our Effingham KGM showroom team, your positive comments are appreciated.
Great customer service and purchase…
Great customer service and purchase journey from start to finish with special mention to Mark Hammond for his professional and knowledgeable approach.
23. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Jeremy, Thank you for letting our Bookham Mazda showroom team know how they did. We'll be sure to pass on your comments.
Vastaus yritykseltä T W White & Sons
Janis, thank you so much for your feedback, we look forward to seeing you again next year.
OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY
OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.
Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T W White & Sons
Amber, your wonderful feedback and rating means a lot to us. We do strive to provide a supportive yet unpressurised showroom experience, so are so pleased that you felt comfortable with that throughout. Thank you for sharing your Mazda buying experience here.
Good service
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Gordon, we really appreciate your positive review of our Byfleet servicing team, thank you.
Helpful staff and efficient service.
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Keith, thank you for your praise and kind comments about our servicing team.
Customer service
Good Staff always helpful and will go out of the way to sort any problems
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Thank you Gina for taking the time to let us know how we did. If there's anything else we can help with, do let us know.
Excellent Service…
Simon was very helpful and the service I got was very good, I think the staff at this garage really look after their customers. I definitely recommend this garage to anyone considering a new car or a service.
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Julie, your recommendation of our TW White Mazda Orpington site means a lot. Thank you for taking time to let others know about your positive experience with us.
Free pick up and return service
Free pick up and return service. Monthly service payment plan, so easy to budget. Knowledgeable and courteous staff.
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Sue, we're happy to hear that you always have such a positive experience with our servicing team, and thank you for sharing your comments.
The staff are so friendly and helpful
The staff are so friendly and helpful. I have used Tw white for years for servicing and highly recommend them.
16. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Maggie, we're so glad to hear that you always have a great servicing experience with our Byfleet team, and your recommendation means a lot, thank you.
Vastaus yritykseltä T W White & Sons
Yury, thank you for your kind words regarding our servicing operation.
Great customer experience
All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.
31. maaliskuuta 2026
Vastaus yritykseltä T W White & Sons
Hazel, thank you, your wonderful feedback and rating means a lot to us. We'll be sure to share with the Bookham team.
Staff courteous and kept me informed of…
Staff courteous and kept me informed of pick up time and how long the car would be in the workshop
2. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Nicky, thank you so much for your positive review of our Byfleet servicing team.
Excellent service when purchasing our…
Excellent service when purchasing our second Suzuki Vitara.
2. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Steve, we appreciate your positive review about your recent experience with our Suzuki Effingham showroom team, thank you.
Mazda Orpington exceptional customer experience
Both car sales and servicing in Orpington continue to provide an exceptional customer experience. As a customer of over 10 years I would highly recommend this dealership.
2. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
We always strive to provide a top quality service to each and every customer and it's great to hear that both our Mazda showroom and service teams have lived up to that for you over the years. Thank you for the feedback.
That the staff are friendly and explain the issues if any ,like in this last service, which it didn't happen in the previous year
Both customer service and service team were friendly and explained the issue that was found at the time of the service
2. huhtikuuta 2026
Vastaus yritykseltä T W White & Sons
Jose, thank you for letting our servicing team know how we did. We look forward to helping again in the future.
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