Tourist Israel Arvostelua 

695
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Well organized. Everything flowed smoothly. Appreciated how our guide (Yael) took time to read the scripture passages connected with the places we visited (e.g. Jesus’ baptism, temptation, etc). Nic... Näytä lisää

Saanut 5/5 tähteä

1. may need to tell clients how rigorous climbing up could be to 40 & above aged people. even for me who steadily exercise kendo & ballroom dancing every other days, it was tough climbing up. 2.... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Positive: - amazing structure of wadi rum camping and well organized tours - excellent petra tour - lunch in petra and dinner/breakfast in wadi rum were nice - Aman (our tour guide) has a lot... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

I signed up and paid for a 2 day group tour to Petra and Wadi Rum in Jordan from Tel Aviv. The price ended up being significantly higher than advertised and they were very slow to reply to my queries... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. ja myös
  3. Turisti-info

Yrityksen kirjoittama

Tours and things to do in Israel - activities, tours, hotels, and off the beaten track activities in Tel Aviv, Jerusalem, Galilee, Negev, and Dead Sea


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

695 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(695)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

horrible ripped us off for our money…

horrible ripped us off for our money told us we need travel visas when we didn't was included in our trip and still after purchasing did not let us through and no refund. WOULD NEVER RECCOMEND HORRIBLE CUSTOMER SERVICE.

19. syyskuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Dear Aleasha,

Thank you for sharing your feedback with us. We take your concerns seriously and we are saddened to hear about the inconvenience you experienced during your recent trip.

We would love the opportunity to hear more details about your situation and further investigate the matter. If you are referring to the visa issue in Jordan, please note that as stated on our website, visa fees are excluded from the tour cost and are typically waived when travelers stay more than 2 nights in Jordan. You are only required to pay the visa fee upon entry if you are granted permission to enter Jordan.

We understand the frustration of being denied entry into Jordan, and we regret any confusion or inconvenience this may have caused. Unfortunately, we cannot issue refunds in cases of denied entry since our trips are pre-arranged to ensure a seamless experience. However, we strongly recommend reaching out to your travel insurance provider, as they may be able to assist you with any potential reimbursement for this situation.

Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback as it helps us improve our services. If you have more details to share or any other questions, please don't hesitate to get in touch with us.

Sincerely

Saanut 5/5 tähteä

voyage

Salut,

Je voulais juste vous dire un grand merci pour toute l'aide que vous m'avez apportée dans l'organisation de mon voyage d'affaires à Tel Aviv. Votre équipe a été géniale et je me sens vraiment bien pris en charge. J'ai hâte de partir et je suis sûr que tout se passera parfaitement grâce à vous.

À bientôt,

5. syyskuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Dear Anthony,

We're thrilled to read your kind review and want to sincerely thank you for your warm words. We're here to ensure you have a fantastic business trip to Tel Aviv. Enjoy every moment, and if you need anything during your stay, please don't hesitate to reach out.

Bon voyage and see you soon!

Saanut 1/5 tähteä

Tourist ISRAEL RUIN BY CROOKS,CHEATS, AND BS ARTISTS

Pre hired a car to take us from the Airport to our hotel upon our arrival in Israel. We waited an hour and twenty minutes the car and driver never showed! We called the dispatch three times the kept saying he would be there in just a few minutes (a bunch of BS).I finally found another car to take us to our hotel the heat of the day was about 97 degrees humidity was sky high but these jerks kept saying he will be there any minute. I asked for a refund but they said it was my fault? I was in the wrong area! More BS! These people are not honest do not use them! Crooks! I will be reporting them to the Israel tourist board and the US Embassy to place them on the do not call list! Save your money and don’t ruin your vacation use a private taxi! Oh ya it’s all my fault!

5. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing tour guide

Our tour guide is so amazing,she gave us a wonderful journey to Masada the dead sea. Very accommodating. Thank you for we had a great time.

8. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ori Moran: our amazing tour guide

Our tour guide, Ori, is what made our experience great. Ori had a great energy and was very knowledgeable about the subject matter. I wish the tour lasted longer because we had a lot of fun with Ori. He made us laugh and gave us a lot of extra interesting insight. He also went out of his way to show us some hidden spots and make the tour extra special. I would 100% recommend a tour with Ori!

I wish you all the best Melech Ori! :)

8. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Gili

Gili, the guide was wonderful. She made the experience very interesting with many historical facts as well as making sure the tour runs smooth.

Reason one star was deducted has to do with the loud noise of the bus. It needs serious maintenance.

8. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thorough walking tour of Jerusalem with…

Thorough walking tour of Jerusalem with a knowledgeable and extremely personable guide, we learnt a lot and nothing was too much trouble. Bit of confusion with buses on the way back but we ended up in a much less crowded bus than we would have done, thank you!

8. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great trip

The organisation was great, a representative was there to help getting through border crossing and our guide while in Jordan was wonderful - he was very knowledgeable, excited to show us the beautiful country and a lovely person. The sights were incredible and staying overnight in the desert was unforgettable. Thank you for having me 🙏

30. heinäkuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

We're thrilled you had a wonderful experience! It's fantastic to hear that the organization, guide, and sights exceeded your expectations. We're glad you enjoyed your time in Jordan, especially the desert overnight stay. Thank you for choosing us, and we hope to welcome you back in the future!

Saanut 4/5 tähteä

Petra and wadi rum

Positive:
- amazing structure of wadi rum camping and well organized tours
- excellent petra tour
- lunch in petra and dinner/breakfast in wadi rum were nice
- Aman (our tour guide) has a lot of knowledge contributing to the experience, despite the difficult English

Negative comments:
- Itinerary in Acaqba needs to be better structured for us to enjoy
- Disorganization with who does what, where and when
- Buses too tight for travel time

21. heinäkuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your valuable feedback. We're glad you enjoyed aspects like the Wadi Rum camping, Petra tour, and the meals provided. We appreciate your positive comments about Aman, too. We're taking note of your concerns regarding the Aqaba itinerary, organization, and transportation. Your insights help us improve. We appreciate your time in sharing your thoughts, and we're here for any future travel needs you may have.




Saanut 4/5 tähteä

Breakfast is really good.

Breakfast is really good.
Apartment with 02 twins bed was to small for a couple.
Good services in gener

3. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your feedback. We're glad you liked the breakfast and services. We appreciate your input and hope you had a positive stay overall. Let us know if you plan to travel again – we're here to help.

Saanut 5/5 tähteä

Allen was fantastic

Allen was fantastic. His knowledge of the history of Jerusalem and afar was impressive. He is what we would call in Ireland a Seanchaí- a great story teller. His information and insight was balanced and unbiased catering for a group of all faiths and none. We had a fabulous day.

6. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your feedback and your kind words about Allan. We're thrilled that his storytelling and insights added to your tour experience. We hope to have the opportunity to welcome you back on another adventure. Thank you for choosing us!




Saanut 5/5 tähteä

Everyone was very friendly and helpful

Everyone was very friendly and helpful. The service was exceptional.

25. heinäkuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with us. If you ever need assistance in the future, don't hesitate to reach out.




Saanut 5/5 tähteä

Airport Made Easy

Our driver Itzik was right on time and very personable. We were offered drinks while on our way.

5. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you, Suzannah, for your kind words! We're delighted to hear that Itzik provided excellent service and made your airport experience enjoyable. We appreciate your feedback and hope to serve you again soon! Safe travels! 🚀✈️




Saanut 5/5 tähteä

Very useful service

Very useful service and very nice stewart.

1. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your kind review! We would be happy to be at your service again at any time!

Saanut 5/5 tähteä

Great activities including the optional…

Great activities including the optional extra boat trip in aquaba. Trip was well organised and comfortable on the bus.

4. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for the positive review of our Petra and Wadi Rum tour! We're thrilled you enjoyed the experience, and we look forward to welcoming you back for more adventures in the future!




Saanut 4/5 tähteä

Good value, still a lot to improve

The experience was very good! Petra in Wadi Rum are amazing, and the accomodations and transportation were great. The best option we found to explore Jordan from Israel.

A couple of changes could've made the experience great:
- The tour guide certainly knows a lot from all the places, but he's not very good in passing the information. He focused a lot on the practical details (time, meeting point). The communication on history was a bit confusing, don't know if because of language or just mixing up too much information and not giving much space for questions. This and the little time given to explore Petra where the reasons we chose to go without the tour. We wanted to see the Monastery, which we hear we wouldn't be able to do if we followed the guide and group. It took us one hour to go up, stay a bit there and then down (but we went super fast and it was exausting on the way up). Maybe we would've had time for the tour after all. I missed learning about the place, and whised I could trust the time with the guide would've been time well spent.
- There are a couple of stops on the way in gift shops which could be avoided, and we could've been given more time to explore the best places: Wadi Rum and Petra.
- The first stop which is Acqaba was very frustrating. I felt disrespected with the offers of extra activities. Seemed like we stopped there only for you to sell us more. We stayed the same time there as in Petra. We where told upon arrival we would spend 3h there, and the guide offered us 3 different options of paid activities, none of which where mentioned when booking. If you don't want to go for one of the ad-ons, you're left to explore the city with no reccomendations of what to do or see, and there's not much. I'd recommend you get some hummus on a local restaurant for USD 3 per person, get a coffee at the fancy coffee shop near the shore, and check the public beach. But I'd rather skip this and go straight to Wadi Rum. Would've been a lot nicer just to chill on the campsite which is stunning.
- The bus from Tel Aviv to the border isn't very confortable. The one we travelled in Jordan is way better! Wished it where the same, since we spend more time in the bus in Israel and it's good to sleep on it to later enjoy the day.

Some highlights:
- Petra and Wadi Rum per se
- The campsite in Wadi Rum is wonderfull! Food is great. Staff are great!
- All very well organized, apart from Acqaba
- Stargazing experience is a must! We loved it. Super well organized with brillant staff. Try to go during new moon to see more stars with the naked eye. But when moon is out you get the chance to see it on the telescope. Also saturn and many other stars.
- Camel ride on sunset was very fun.

Idea for Tourist Israel:
The first day could be going straight from the border to Petra. Arrive early and enjoy 5h there. Go to Wadi Rum at dinner time. Camel ride in sunrise, jeep ride before noon, then back.

4. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Dear Lorena,

Thank you for your detailed feedback on TrustPilot. We're pleased you enjoyed your Petra and Wadi Rum tour, the accommodations, and the staff at the Wadi Rum campsite.

Your thoughts on the tour guide and itinerary are very important to us. We're always working to improve, and your suggestions are incredibly helpful in this process.

We also appreciate your idea about reorganizing the first day. We'll certainly keep this in mind for future planning.

Thanks again for your review. We hope to have the opportunity to serve you again in the future.

Saanut 5/5 tähteä

Seamless & Awe-Inspiring

Tourist Israel made everything SO easy!
Our tourguide Kareem was very knowledgeable, engaging, & fun!
It was a very long day; however, that's due to the closest border entrance being in Eilat.
If you're looking to go to Petra 100% recommend!

28. heinäkuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your kind review, Samantha! We're delighted that you found everything easy with Tourist Israel. It's great to know that our tour guide Kareem made the trip enjoyable for you. We appreciate your recommendation and look forward to having you join us again in the future!

Saanut 5/5 tähteä

Moshe était très compétent et très…

Moshe était très compétent et très agréable. Circuit bien organisé.

4. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your review! We greatly appreciate your kind words about Moshe's expertise and pleasant demeanor, and we're glad you found the tour well-organized.




Saanut 3/5 tähteä

The trip to Petra was worth it

The trip to Petra was worth it. However we were told it would only be 25 people but actually it was double that amount!.
There was also a hidden charge that we wasn’t notified about prior to reaching the Jordanian border wheee the Israel’s also charged $60 each to leave the country!
Scandalous!
Once in Petra.. the views are amazing. So we’ll worth the visit

8. heinäkuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your review! We apologize for any confusion about the group size and border fees. We strive to maintain a maximum of 25 people per group and will reiterate this with our team in Jordan. Regarding border fees, these are clearly stated on our website. We appreciate your feedback and will work on improving our communication to ensure a better experience. We hope to have the opportunity to serve you again in the future for a more seamless and enjoyable experience.

Saanut 5/5 tähteä

This was a phenomenal tour and because…

This was a phenomenal tour and because of our guide Mosher was amazing !
He was informative, kind and had a passion for what he was doing .
We are a group of 8 and this was unforgettable!!

4. elokuuta 2023
Oma-aloitteinen arvostelu
Tourist Israel-logo

Vastaus yritykseltä Tourist Israel

Thank you for your lovely review! We're delighted that Moshe made your tour unforgettable with his knowledge, kindness, and passion. We appreciate your feedback and look forward to serving you again soon!

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin