TK Maxx AT Arvostelua 

worse service ever . been waiting for the cctv where i was wrongly accused for theft and fraud at tkmax st.albans store at the maltings on the 29th feb 2024 . and till today they havnt rpovided me the cctv even after requesting after talking to the store manager where he said he will keep it ready but i have to go through proper chanel which i did . i had to fill a form to requets the same .but till today neither the cutomer service nor the store done anything to send me the cctv yet . delays are to fabricate the system to destroy the evidence thats are the tactics ben used . now please donnot reply to this review till you send me the cctv . and also please dont say this is not the platform to resolve this issue . the customer service platform dint do nothing till today neither did the store manager who called me without even asked to be called .and also please dont ask me to email nor call customer service . i have done that ever since feb this year till today . what a shame that i have been shopping at this local store ever since it was opened and never had any issue whats so ever .

In February have been to TK maxx Scarborough I've bought a suitcase because I was travelling on holidays during my travel the suitcase let me down The zippe not working properly ,today I went back to TK max with evidence with the receive and the suitcase was still in warranty The manager wasn't helpful at all didn't give any support any compassion Very poor customer service I will not go to Scarborough TK max
after more than 17 years using the shop what a shame very disgraceful

Great choices at an unbelievable low price

Trotz der Geschäftsgrösse alles so gut sortiert…sehr freundliches Personal

Store well laid out Easy to find what I was looking for good range of product and great price Friendly staff

Great Customer service - Manager Daria@ the Kingston store

I entered this shop accidently, but I was astonished after seeing unique styles in clothing. I would say they do not compromise with the quality, if you want top-quality outfits go for TkMaxx. Moreover, different designs in bags and purses is just woooww.. different styles in almost every shade. If you are Branda Holic person, this shop is for you.

This was my second visit to TKMAXX today and I was thrilled with my purchases! I am going on holiday in a few weeks and needed a few items for warmer weather and was lucky enough to find some ideal items at such great prices. And actually found the perfect mat for my kitchen floor, a couple of birthday gifts and a chocolate treat for me, as well. I love TKMAXX. Congratulations!

Well to be fair i shop at t k max quite a bit Over the years But this year may be last year Seems to be more of a jumble ,sale The quality has gone down a lot This year , I've only managed to buy one thing all year which am happy with but the Luton store just down hill it's like lots of damage items find something it's damaged anyway just having my say maybe it will help sort out the Luton store come on Luton it's so hard to clothes shop in Luton as it is And tk max was my go to Store.
trying hard to spend my money what have for clothes in Luton sort it out

I have been a frequent shopper at TK Maxx in Newark for quite some time, but I am increasingly disappointed by the treatment I receive at the tills. The staff often treat me with a cold attitude, and basic courtesies like a simple hello are frequently neglected. While I generally don’t let this bother me, it has become a consistent issue. As a non-English customer, I expect to be treated with the same respect and friendliness as any other shopper. If this does not improve, I will consider taking my business elsewhere.

Na sklepie panował duży porządek, pani pomogła szybko znaleźć mi porządny produkt. A obsługa na kasie była bardzo miła

I love a visit to TKMAX. I shopped there today. On arriving home I thought for once I’d do the customer survey while having a cup of tea.
Impossible. Store 0441 as is on my receipt is incorrect and as for filling in the visit time to the second! I decided to give up, life is too short!

Happy with products and service. Products update regularly

My experience at the Kidderminster store this afternoon was appalling. The staff treated me as a hindrance and with no respect. In particular I have to give a special mention to the store manager, who lacks any customer service skills. I tried to return a pair of sunglasses that still had the TK Maxx tags attached, and were with a receipt. Because more than 28 days had lapsed since the purchase (this was day 36), I was told that a return wasn’t possible. I accepted that I wasn’t able to have a refund and requested a credit note instead; because I spend a lot of money in the store this would work for me, and the store would be able to resell the glasses whilst keeping a customer happy. Seems like a fair and reasonable customer-centric compromise? Not according to TK Maxx! After being told that a more senior member of staff was too busy to talk to me, and that the manager wouldn’t talk to me because he was on the phone, I must admit that I showed my frustration. Eventually, the manager deigned to come onto the shop-floor, who bluntly and unapologetically told me that I wasn’t going to get a credit because that was the company policy. I’ve since found out that the manager has the authority to apply discretion in these circumstances. It’s evident that the customer is held in no regard by the staff in that store - basic training should make them aware that even though the customer may not always be right, they should always be approached with empathy and grace. I’m devastated. My favourite shopping destinations were TK Maxx and Homesense, they have both enjoyed regular spending sprees from me over recent years. However, given my recent experience I’m reluctant to shop there again.

Kunden werden aufgefordert zu gehen, wenn Feierabend. Ist ja okay, nur mit einer Kasse. Somit zieht sich die Schlange über das ganze Geschäft. Anstatt sich an die Kasse zu stellen, fordert die Verkäuferin wieder die Kunden das Geschäft zu verlassen. Beim Zahlen ist das Sicherheitstag auf dem Gewand hängen geblieben, somit musste noch mal mit der Rechnung ins Geschäft. Dann hat mir die Dame an der Kasse nur einfach ein Stück weggenommen. Nicht verrechnet – ja kein großes Problem. Bin ich erst Zuhause darauf gekommen, was für mich sehr umständlich war, da das Stück ein Geschenk seien sollte. So ein unhöfliches Benehmen von Verkäuferinnen habe ich nie erlebt.

Done more than 200 shopping's in Tkmaxx store (St Stephens Hull) before.
I liked that store till yesterday - as I like clothes, staff was friendly, and I live near by.
Yesterday 29th June round 17.00 went to Tkmaxx with wife and she wanted try some trousers.
We head to changing room. My wife got number 2 as for 2 items. And I was stopped in very rude way by black girl name ESTERA (if i remember correctly). She said I can't enter changing room . I asked why and she said that anyway I will be not able to go to womens side of changing room.
I said that I don't want go there and that I will wait in men's side of changing room. She said that she don't care and that I will not enter changing room without clothes to buy.
What I can say. Tkmaxx (St Stephens) I will put official complain on that girl, and thanks to employees as ESTERA you loosing valuable customer - I am after heart operation and can't stress while going to buy some clothes :/
From now on I will be doing clothes shopping in different stores than Tkmaxx.

Habe ein Möbelstück gekauft: man hat mir sofort geholfen, es zum Auto zu bringen und dort zu verstauen. Wann immer ich bei TKMAXX Filiale 0769 bin, die Anzahl der Kassen wird ständig angepasst. Das Personal ist freundlich und geduldig, auch wenn die Kunden teilweise mühsam sind.

Condescending and Racist staff at TK max hounslow.
Imagine the shock when you go for an easy exchange with a day old receipt and tag to be treated as if you are a thief or fraud.
The European staff in order to prevent the transaction come up with an absurd excuse of a smell only she can sense , and that she found 2 dresses of the designer at a lower price .
Telling you to go back to the store where we bought it so they can check the camera.
The self claimed manager Nishu malik in order to support her associates inexcusable behaviour claps her hand on my face and refuses to serve me.
Telling me I can go and complain making you wonder are they encouraged to behave so by their superiors!
In a shop like TK max this kind of attitude to customers must be prevented.