Three UK - 3Store Walthamstow SC Arvostelua 

Miraj a big big shoutout to you boy so thankful to help me with my sim probleem and thanks to three aswell.

Noticeably your staff are helpful, I mean she listen to me and then provided me all required solutions regarding my problem.
Therefore I am so happy with Mrs Andreea.

More then enough

Mirag and Riccardo were extremely helpful ! They helped us sign up and set up
To Three home WiFi!
Talked us through and were brilliant!
Kim and Trev

A real big shout-out to Miraj who helped me to setup and transfer fixed my network issues

Really helpful with Miraj he was really nice guy and helped in all aspects.

It was very good experience to meet with Miraj i went to buy i phone 17 pro max he recommended me it was a good idea

Was served today by dahir he was very helpful

I got the fast and helpful customer service from Sadia,she is the best in her job!!!

I had really wonderful. Lady.Andrea! Helping me buying a new phone. And also. She helped me to set up everything on my new phone to ready to go!I been so stressed as my old phone was broken but. I'm leaving the shop with all positive experience!

Andrea in Walthamstow was really helpful in talking me through all the options and sorting out the handset protector screen.

Great customer service all round!

such a great help and service by Miraj

The service of guy named Miraj was really good highly recommended helped me in all aspects.

I really appreciated how friendly and professional the staff were. They took the time to listen, answered my questions clearly, and made the process smooth from start to finish. The overall atmosphere felt welcoming, which made the experience enjoyable. Mihai Professional Tank You very Much

great, friendly and professional service, always willing to help, thank you very much

Store manager Riccardo was very helpful and friendly

I have been a loyal Three customer for many years, and I have always trusted the company to provide reliable service. Unfortunately, my recent experience has been extremely disappointing.

I arranged a new phone contract at the Walthamstow store, with delivery due on Saturday 13/09. The delivery was delayed, then reported as lost by DPD. Since then, I have spent countless hours on the phone being passed between customer service, the sales team, and the store, without anyone taking responsibility or providing a clear solution.

I was promised a replacement phone within 48 hours on multiple occasions, only to be told later that an investigation would be opened. Recently, I received an email claiming the phone had been delivered—but I have not received it, nor have I been given a valid tracking number.

At this point, I feel completely stuck. Both my wife and I have been long-term loyal clients, and I had hoped that I could rely on Three to support us, especially as my business is growing. This experience has caused significant frustration, wasted time, and unnecessary stress.

I am sharing this review in the hope that Three improves their communication and customer service processes, and to warn other customers about the potential difficulties in resolving delivery issues.