Three UK - 3Store Stirling Arvostelua 

54
•
TrustScore 4.5/5 tähteä

4,7

Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED Stirling, North, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

As myself and husband are not tech savy We got new phones and service from start to finish was outstanding ! George coudlnt be anymore helpful, assisting with the purchase of our new samsung phones &... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Had a great experience with Summaya over 2 days. Came in to see about upgrading, she was very knowledgeable. Came back the next day to get new phones but was very complicated, she answered all questi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great team at Stirling Three. So helpful setting up our new phones and tablet. Nothing was too much trouble. Would definitely recommend to friends.

Yritys on vastannut


Yrityksen tiedot

  1. Elektroniikka & Teknologia

Tietoja yrityksestä Three UK - 3Store Stirling

Yrityksen kirjoittama

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Yrityksen kirjoittama

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Yhteystiedot

  • Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED, Stirling, North, Yhdistynyt kuningaskunta

  • 01786469448

4,7

Erinomainen

TrustScore 4.5/5 tähteä

54 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(54)

33 970 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service as always

Excellent service as always
Always explaining how I need to do
To get started when I get home

18. lokakuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hello Ian, we're pleased to hear our team made everything easy to follow. Thank you for your 5 ⭐ review. - Three Social Media Team

Saanut 5/5 tähteä

Great team at Stirling Three

Great team at Stirling Three. So helpful setting up our new phones and tablet. Nothing was too much trouble. Would definitely recommend to friends.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Robert, it’s excellent to hear the team in Stirling provided the support needed when getting your new phones and tablet ready to use. It’s especially rewarding to know the experience left you happy to speak positively about the service received. — Three Social Media Team

Saanut 5/5 tähteä

Staff are very helpful

Staff are very helpful, good mannered

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Cheryl, thank you for your review. It's wonderful to know the team made such a positive impression. We appreciate you taking the time to share your feedback.

Three Social Media Team

Saanut 5/5 tähteä

Staff very friendly and helpful nothing…

Staff very friendly and helpful nothing was a problem for them, phone had been left in another country they helped me choose another phone transferred my contacts from another device i would recommend everyone looking for new phone or advice regarfing any problem with phone to contact stuart and team in stirling

8. syyskuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

That’s wonderful to hear, Anne! A big shoutout to Stuart and our team at our Stirling branch for providing such excellent support. Thank you for taking the time to share your feedback. 🙌 — Three Social Media Team

Saanut 5/5 tähteä

Outstanding service!

Stuart and Robert assisted us with phone problems we were having due to travelling from Australia. Their service was reassuring and kind.
We sincerely appreciated their helpfulness and willingness to assist us.
Thankyou very much!

9. syyskuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Tom, we’re pleased your experience with us made your time in the UK a little easier while travelling from Australia. Stuart and Robert were there to assist with your phone concerns, and we appreciate you taking the time to recognise their contribution — Three Social Media Team

Saanut 5/5 tähteä

Amazing over & above service

Amazing over & above service

6. syyskuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Vanessa, thank you for your review. We're delighted your experience exceeded expectations and left such a positive impression. We appreciate your feedback. 💜

Three Social Media Team

Saanut 5/5 tähteä

Rob and George were fantastic

Rob and George were fantastic. Very helpful - sorted out our SIM issues and arranged cheaper contracts for us!

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Rikki! We're delighted Rob and George provided outstanding support. Thanks so much for your fantastic 5⭐ review! - Three Social Media Team

Saanut 5/5 tähteä

3 employees are just the best

3 employees are just the best , always recommend the best phones and deals for us all as a family . Very helpful 👌

23. elokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Wow, Ann! Your review is next level awesome! 🎉 Huge shout out to our team for making it unforgettable. Many thanks 😉 — Three Social Media Team

Saanut 5/5 tähteä

Had a great experience

Had a great experience with Summaya over 2 days. Came in to see about upgrading, she was very knowledgeable. Came back the next day to get new phones but was very complicated, she answered all questions and got us sorted. Nothing was too much and she sat with us over 2 hours to get sorted.

23. elokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hey Eamonn! Thank you so much for ⭐⭐⭐⭐⭐ review about Summaya! Hope you have a wonderful day 🙂 — Three Social Media Team

Saanut 5/5 tähteä

Easy to get upgrade fixed,less than I…

Easy to get upgrade fixed,less than I expected, for more. Staff friendly especially ettienne, lovely to deal with. Will be back in a few days with my wife and granddaughter.

18. elokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Derek, thanks for the lovely feedback. We’re delighted to hear that Ettienne and the team delivered outstanding assistance with your upgrade, and it’s wonderful to know you felt well looked after. We truly appreciate your plans to return with your family.
– Three Social Media Team

Saanut 5/5 tähteä

the experience was so simple and your…

the experience was so simple and your staff were so informative polite and professional

9. elokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Paul, we’re overjoyed to hear that our staff turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊

Saanut 5/5 tähteä

Staff very helpful

Staff very helpful, solved my problem perfectly, friendly and professional.

29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

We love to hear this, Kenny! Providing friendly, professional, and perfect solutions is exactly what we strive for. Thank you for the wonderful feedback! 🌟
— Three Social Media Team

Saanut 3/5 tähteä

I had to back to the shop 3 times

I had to back to the shop 3 times. The first 2 times the problem was solved. But on my last visit the agent tried usucessfully to explain to me how get my password to connect to the hub. I am still none the wiser.

24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Chris, we’re sorry this turned into a longer journey than expected. If you still need help accessing your hub password, our team can guide you step by step. You can reach them through https://bit.ly/3C43TKN, or by calling 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 if calling from abroad. Support is available Monday to Friday from 8am to 8pm and weekends from 9am to 6pm.
– Three Social Media Team

Saanut 5/5 tähteä

Very good service

Very good, no problems with helping out anybody. Excellent customer service and very helpful. Luke and George managed to sort out a good deal for us and helped with our problems.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hey, Anne! We’re thrilled to hear how well you were looked after during your visit. It’s fantastic to know Luke and George went the extra mile to find the perfect deal for you and clear up every issue. 😇 - Three Social Media Team

Saanut 1/5 tähteä

EITHER VERY POOR AT SERVICE OR LIED.

Visited the Stirling Branch of 3 mobile today in the Thistle Centre with an issue that my Wifes phone was not charging. The sales person had a look and said he would have a go at unblocking the port as he could see a blockage. After about 20 seconds the manager who was sitting down whispered something to the sales person and then said come through the back. They then appeared after about 30 seconds and we got some rubbish story that "3 Mobile a multi billion pound company" does not have the right tool to solve the problem and that we should take it down to another independent retailer, or, they would buy the phone back for an upgrade and a new contract at a higher rate. Lastly the suggestion was to contact Samsung and send it to them. We then left and went to a small local independent store who fixed the phone in 10 minutes and charged £20.00. The Stirling Manager of 3 Mobile obviously tried to cheat us into a new contract and told the salesperson not to fix it but recommend outcomes that would profit his branch. As a customer of 3 for over 20 years with 3 seperate contracts I find this service dishonest and a "con".

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Steven,
We’re sorry to hear about your experience. We understand why this left you feeling disappointed, especially as a long‑standing customer who was simply looking for help with a device issue.
If you’d like to discuss this further, please reach out to our support team via chat here: https://bit.ly/3C43TKN, available Monday to Friday from 8am to 10pm and weekends from 9am to 8pm.
If you’re unhappy with the service received in store and would like the matter formally reviewed, our Customer Relations team can be contacted here: https://bit.ly/3uJlOrF. They’ll be able to investigate the concerns you’ve raised regarding your visit.
– Three Social Media Team

Saanut 5/5 tähteä

Super helpful

Super helpful. Got my new business phone sorted quickly and without fuss. Extremely knowledgable. Amazing face to face customer service from Stuart. Thank you

17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Kate, it is fantastic to hear that Stuart provided such amazing face-to-face service and used his expertise to get your new business phone sorted so quickly. We are delighted that we could make the process smooth and hassle-free for you! -Kishan

Saanut 5/5 tähteä

Superb service from Stuart and George

Superb service from Stuart and George. They are a credit to the company

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Hi Carolyn. Thank you for sharing your experience. We are glad to hear that Stuart and George looked after you so well and provided such outstanding care during your interaction. -Shivam

Saanut 5/5 tähteä

Beth was lovely to deal with and very…

Beth was lovely to deal with and very helpful with our questions

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Stirling-logo

Vastaus yritykseltä Three UK - 3Store Stirling

Thank you for sharing your experience, Michelle. We’re delighted Beth supported you with everything you needed. 🙌 -Veronica

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