I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... Näytä lisää
Yritys on vastannut
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... Näytä lisää
Yritys on vastannut
The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service
Yritys on vastannut
Mohammed Ali gave us the proper information and give proper details and help us to take sim with all the plans explained clearly
Yritys on vastannut
I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Yrityksen kirjoittama

Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Three UK - 3Store Ilford
Daihan has offered a great service, I an a 90 years and customer and she has make sure I have all the information, she has downloaded the three app shown me how to used them and how to log in, I an very happy with three customer service

Vastaus yritykseltä Three UK - 3Store Ilford
The staff at Three Store were very friendly and helpful. They explained everything clearly and helped me choose the best option. Great customer service and a positive experience. thank you so much from this lovely staff Harmz, Anil and Soukayna that helped me

Vastaus yritykseltä Three UK - 3Store Ilford
I came in to buy a new phone and was assisted by Ish who was extremely friendly polite and professional.

Vastaus yritykseltä Three UK - 3Store Ilford
Wesley was very informative and provided a top customer experience. Thank you

Vastaus yritykseltä Three UK - 3Store Ilford
Wesley great Guy.Explained everything with patience..!!

Vastaus yritykseltä Three UK - 3Store Ilford

Vastaus yritykseltä Three UK - 3Store Ilford
Thank you for the service today! Great Experience

Vastaus yritykseltä Three UK - 3Store Ilford

Vastaus yritykseltä Three UK - 3Store Ilford
Mohammedi ali.The service is good.
The way he handling was so nice

Vastaus yritykseltä Three UK - 3Store Ilford
I had an extremely disappointing experience with Three, and I feel compelled to warn others.
I was given a deal by a representative named Uzair, who clearly told me that my monthly bill would be around £44. However, within just two months, I was charged significantly more — first £47 and then nearly £50. This is not what was agreed, and it feels very misleading. If you promise a certain price, you should stick to it or at least clearly explain any changes in advance When I contacted customer service in store to raise this issue, the experience got even worse. Instead of addressing my concern properly, the staff were rude and unprofessional. One of them even laughed and said, “it’s just £6,” which is completely unacceptable. It’s not about £6 — it’s about honesty and respect towards customers.I also asked to speak with Uzair, the person who gave me the deal, but they was told he wasn’t available and that no one else could help me. I was asked to come back another day. When I asked what would happen if he had left the job, they simply said there was nothing they could do. This shows a serious lack of accountability and customer support.
Overall, this has been a frustrating and disappointing experience. The billing is inconsistent, the communication is poor, and the staff attitude is unacceptable. I would not recommend Three to anyone. Customers should not be misled or treated like this.

Vastaus yritykseltä Three UK - 3Store Ilford
Wesley from ilford has been extremely helpful and kind enough to explain about the plans available very patiently.
Great customer service.

Vastaus yritykseltä Three UK - 3Store Ilford
As someone with virtually no technical knowledge I visited the Three store in Ilford to ask for help with mobile roaming. I had spent days worrying about whether I would receive help and whether the staff would be patient with me. I need not have worried at all. I spoke to Zain and he took total charge of what needed to be done. He was so professional, kind, understanding and very willing to help me. Zain is a credit to the company and I do hope he is valued as I couldnt have had a better experience. I will recommend this store to my family and friends if they need help with a problem. All the staff had a very professional but friendly manner and because Zain was so kind and put me at ease I would not hesitate to return to the store in Ilford for assistance in the future.

Vastaus yritykseltä Three UK - 3Store Ilford
Mohammed ali he is good customer serivece

Vastaus yritykseltä Three UK - 3Store Ilford
Muhammad Ali served me, it was good experience. With 15 minutes i get my sim transferred. Quick and good service.

Vastaus yritykseltä Three UK - 3Store Ilford

Vastaus yritykseltä Three UK - 3Store Ilford
I was having trouble with an app that hijacked my phone and Lucius took the time to help me and resolve my problems. I am really happy with him and I am grateful for my issues being resolved quickly and happily. Thank you.

Vastaus yritykseltä Three UK - 3Store Ilford
DEAR MOHAMMED Ali, you provide a very good customer service. I really appreciate for your kindness and respect.
Thank you so much.

Vastaus yritykseltä Three UK - 3Store Ilford
Very good communication with us thanks bro

Vastaus yritykseltä Three UK - 3Store Ilford

Vastaus yritykseltä Three UK - 3Store Ilford
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