Three UK - 3Store Ilford Arvostelua 

233
TrustScore 5/5 tähteä

4,9

Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service

Yritys on vastannut

Saanut 5/5 tähteä

Mohammed Ali gave us the proper information and give proper details and help us to take sim with all the plans explained clearly

Yritys on vastannut

Saanut 5/5 tähteä

I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Elektroniikka & Teknologia

Tietoja yrityksestä Three UK - 3Store Ilford

Yrityksen kirjoittama

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Yrityksen kirjoittama

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Yhteystiedot

  • Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, Yhdistynyt kuningaskunta

  • 02085539081

4,9

Erinomainen

TrustScore 5/5 tähteä

233 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(233)

32 045 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Daihan has offered a great service

Daihan has offered a great service, I an a 90 years and customer and she has make sure I have all the information, she has downloaded the three app shown me how to used them and how to log in, I an very happy with three customer service

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

That’s brilliant, Saleem! We’re glad to hear you had such a wonderful experience with Daihan. It’s lovely to know she guided you through everything clearly. She’ll be delighted to know her efforts were appreciated. Thank you for taking the time to leave us a 5⭐ review. -Neha

Saanut 5/5 tähteä

very kind and polite

The staff at Three Store were very friendly and helpful. They explained everything clearly and helped me choose the best option. Great customer service and a positive experience. thank you so much from this lovely staff Harmz, Anil and Soukayna that helped me

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Welcome, Gani! It’s so exciting to see the trust you’ve placed in us. Our team did an amazing job helping you out with their best efforts, and we hope to see you again soon! 😉 -Kashish

Saanut 5/5 tähteä

I came in to buy a new phone and was…

I came in to buy a new phone and was assisted by Ish who was extremely friendly polite and professional.

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Thank you, Zaid! We're so glad Ish made getting your new phone such a great experience. We hope you enjoy the rest of your day! ☺️ -Prabhjeet

Saanut 5/5 tähteä

Wesley was very informative and…

Wesley was very informative and provided a top customer experience. Thank you

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hey Sachin, it’s fantastic to hear how Wesley made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Saanut 5/5 tähteä

Wesley great Guy.Explained everything…

Wesley great Guy.Explained everything with patience..!!

4. toukokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hey Surya, it’s fantastic to hear how Wesley your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Saanut 5/5 tähteä

Thank you for the service today

Thank you for the service today! Great Experience

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hey Muhammad, that’s great to hear! We’re delighted things worked out well and that you had a positive experience with us ⭐ -Samad

Saanut 5/5 tähteä

Mohammedi ali.The service is good.

Mohammedi ali.The service is good.
The way he handling was so nice

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

We appreciate the feedback, Sainikhil! It’s great to hear Mohammedi provided such a pleasant experience. We’re glad his professional approach made everything feel effortless. -Suhaas

Saanut 1/5 tähteä

I had an extremely disappointing…

I had an extremely disappointing experience with Three, and I feel compelled to warn others.
I was given a deal by a representative named Uzair, who clearly told me that my monthly bill would be around £44. However, within just two months, I was charged significantly more — first £47 and then nearly £50. This is not what was agreed, and it feels very misleading. If you promise a certain price, you should stick to it or at least clearly explain any changes in advance When I contacted customer service in store to raise this issue, the experience got even worse. Instead of addressing my concern properly, the staff were rude and unprofessional. One of them even laughed and said, “it’s just £6,” which is completely unacceptable. It’s not about £6 — it’s about honesty and respect towards customers.I also asked to speak with Uzair, the person who gave me the deal, but they was told he wasn’t available and that no one else could help me. I was asked to come back another day. When I asked what would happen if he had left the job, they simply said there was nothing they could do. This shows a serious lack of accountability and customer support.
Overall, this has been a frustrating and disappointing experience. The billing is inconsistent, the communication is poor, and the staff attitude is unacceptable. I would not recommend Three to anyone. Customers should not be misled or treated like this.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hi Ginni,
We’re sorry to hear your monthly charge didn’t match what you were expecting and we understand how frustrating that must feel. From what you’ve shared, it seems like the increase may be linked to our annual price update, which is applied each year in line with the API rate shown in your terms. We know these changes can feel unclear when the bill doesn’t explain them in a straightforward way and we want to make sure you get clarity on this.
As we’re unable to review plan or billing details on social media, please reach out to our Customer Support team here: https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm and they’ll be able to review the charge, explain what has changed and guide you through the steps to get this resolved. -Shivam

Saanut 5/5 tähteä

Wesley from ilford has been extremely…

Wesley from ilford has been extremely helpful and kind enough to explain about the plans available very patiently.

Great customer service.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hey Chandu, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Wesley made your visit exceptional. What a joy it was to serve you at Ilford! -Ashifa

Saanut 5/5 tähteä

Three Ilford offers the best experience.

As someone with virtually no technical knowledge I visited the Three store in Ilford to ask for help with mobile roaming. I had spent days worrying about whether I would receive help and whether the staff would be patient with me. I need not have worried at all. I spoke to Zain and he took total charge of what needed to be done. He was so professional, kind, understanding and very willing to help me. Zain is a credit to the company and I do hope he is valued as I couldnt have had a better experience. I will recommend this store to my family and friends if they need help with a problem. All the staff had a very professional but friendly manner and because Zain was so kind and put me at ease I would not hesitate to return to the store in Ilford for assistance in the future.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

That’s so amazing to hear, Doreen! This is such a thoughtful review, and it truly means a lot. We’re so glad Zain and the Ilford team were able to support you with patience, put you at ease, and guide you with such good care. 💛 -Ayesha

Saanut 5/5 tähteä

Mohammed ali he is good customer…

Mohammed ali he is good customer serivece

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hello Jini! We're thrilled to hear you had such a positive experience with Mohammed Ali. Thank you for sharing your review! -Afaq

Saanut 5/5 tähteä

Muhammad Ali served me

Muhammad Ali served me, it was good experience. With 15 minutes i get my sim transferred. Quick and good service.

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Thank you for sharing this! We’re really pleased to hear that Muhammad Ali assisted you so efficiently and got your SIM transferred in no time. -Afaq

Saanut 5/5 tähteä

Very good service

Very good service

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Thank you, Palle! We’re so glad your time with us left such a wonderful impression. Your feedback means a lot. -Neha

Saanut 5/5 tähteä

I was having trouble with an app that…

I was having trouble with an app that hijacked my phone and Lucius took the time to help me and resolve my problems. I am really happy with him and I am grateful for my issues being resolved quickly and happily. Thank you.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Lloyd, your words truly brighten our day! 🎊 Lucius’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognized. Wishing you a fantastic day 😊 -Neha

Saanut 5/5 tähteä

DEAR MOHAMMED Ali

DEAR MOHAMMED Ali, you provide a very good customer service. I really appreciate for your kindness and respect.
Thank you so much.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hey Mekedlawit, that’s marvelous! A big shoutout to Mohammed Ali for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Neha

Saanut 5/5 tähteä

Very good communication with us thanks…

Very good communication with us thanks bro

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hi Nitin, we're glad you had a great experience with our team. Providing clear and helpful support is what we aim for. Thanks for choosing us! -Kishan

Saanut 5/5 tähteä

Zain great customer service

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Three UK - 3Store Ilford-logo

Vastaus yritykseltä Three UK - 3Store Ilford

Hey Saif, your experience is truly a gift. Thank you for taking the time to share your amazing feedback about Zain! -Ashifa

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