The Gym Group - Ipswich Arvostelua 78

TrustScore 4/5 tähteä

4,1

Grafton Way 9, Unit D Cardinal Park, IP1 1AX Ipswich, England, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had PT with Jamil for a number of months. He is absolutely fantastic. So knowledgable (both in terms of personal training and nutrition). He is also a really nice guy and so easy to get on with whic... Näytä lisää

Saanut 3/5 tähteä

Advertised as an air conditioned gym but unless you like training in Ibiza heat, you may not enjoy it. Numerous members have mentioned the lack of air con but it seems that’s in an attempt to cut c... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have tried every possible way to contact The Gym Group to get some personal data and help with a parking ticket that occurred from their system issues and its been like pulling teeth. I'm still wai... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A large amount of equipment for beginners, advanced and pro gym goers. Friendly environment and people help out where they can. Good value for money

Yritys on vastannut


Yrityksen tiedot

  1. Kuntosali
  2. Kuntosalit
  3. Fitness-tunti

Yrityksen kirjoittama

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Yhteystiedot

  • Grafton Way 9, Unit D Cardinal Park, IP1 1AX, Ipswich, England, Yhdistynyt kuningaskunta

4,1

Hyvä

TrustScore 4/5 tähteä

78 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A beautiful experience.

A beautiful experience.
The Gym Group has all the equipment to maintain a perfect body. I recommend all men and even women to come here because it is a very clean, neat, airy room and always available to anyone.

13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not register with this gym unless…

Do not register with this gym unless you walk there!

I was a member of Gym Group Bury St Edmunds then due to change of work location, started using the Ipswich gym on Cardinal Park instead. On another gym opening and me switching to that gym, I was inundated with parking fines from EuroPark carparks for dates months back.

At the Gym you are required to enter your registration on entering, this was a religious part of my routine yet 3 of the 5 or 6 fines were all within the same week.

On receiving these fines months after the date of the false parking offences, I reached out to the gym for evidence of attendance which I could no longer get through the app after cancelling membership.

I am now having to go to court to defend my claim for over £1000 which was due to a clear fault in the equipment of the parking company and/or gym group and the gym group have ignored all my requests for attendance and CCTV evidence since.

The gym is average, the staff in the gym are excellent but the parking experience and the court attendance and potential fines should be enough to know to go somewhere else as this isn't the kind of stress that's needed because the gym cant be bothered to respond to the requests sent

11. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great PT Experience with Jamil Miah

I had PT with Jamil for a number of months. He is absolutely fantastic. So knowledgable (both in terms of personal training and nutrition). He is also a really nice guy and so easy to get on with which makes the whole experience wonderful. I cannot overstate how much he has taught me. I would highly recommend him.

15. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Always fun coming to the gym

Always fun coming to the gym. Clean and friendly environment.

22. huhtikuuta 2023
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Saanut 3/5 tähteä
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Ipswich.

Saanut 3/5 tähteä

Clases in Ipswich are scrap

Clases in Ipswich are scrap , no box sak, showers only hot water can't regulat my self . End of the month i leave and go to an bether gym .

15. huhtikuuta 2023
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Ipswich is made aware of your thoughts.

Saanut 3/5 tähteä

AIr Con non existent

Advertised as an air conditioned gym but unless you like training in Ibiza heat, you may not enjoy it.

Numerous members have mentioned the lack of air con but it seems that’s in an attempt to cut costs it’s set at such a high temperature that you’re lucky if it comes on during a heat wave.

11. huhtikuuta 2023
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Thanks so much for your feedback, Aaron George Scott. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Ipswich is made aware of your thoughts.

Saanut 1/5 tähteä

So two years ago I started at this gym…

So two years ago I started at this gym same time as my partner and the other day got an email saying membership will increase by £4, changing from £16.99 to £20.99 and my partner got the same email saying from April his membership Will increase by £2, changing from £16.99 to £18.99 a month! How is that possible we both started at the same time and have completely different monthly payment changes? Pondering about canceling my membership after all this gym where am at needs to have an update on their equipment.

31. maaliskuuta 2023
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi Sofia, thank you for your review. So we can further review your payments and assist you, please contact us directly at reviews@thegymgroup.com.

Saanut 5/5 tähteä

#BEST GYM EVER

9. maaliskuuta 2023
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations. At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.

Saanut 1/5 tähteä

I have tried every possible way to…

I have tried every possible way to contact The Gym Group to get some personal data and help with a parking ticket that occurred from their system issues and its been like pulling teeth. I'm still waiting!! Such a joke - just email me or call me please - some human instead of a robot!!!

31. tammikuuta 2023
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi, hope you are well.

Sorry to hear this.

Please send us an email in to reviews@thegymgroup.com so we can assist.

Thanks

Saanut 5/5 tähteä

Great place great staff

24. helmikuuta 2023
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Saanut 5/5 tähteä

Great gym

A large amount of equipment for beginners, advanced and pro gym goers.
Friendly environment and people help out where they can.
Good value for money

27. tammikuuta 2023
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Saanut 5/5 tähteä

Great staff!

Gym is spacious and has everything i need to train. The staff are great and encouraging.

20. joulukuuta 2022
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Thanks so much for your feedback, Darnte. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Saanut 5/5 tähteä

The staff are friendly and…

The staff are friendly and helpful,keeping the gym clean and tidy

18. joulukuuta 2022
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Saanut 5/5 tähteä

A great gym

Gym is always clean and staff are always welcoming. Has all the kit I need and because the app always lets me know how busy it is I time my visits so I don’t need to waste time waiting for equipment to become available.

28. marraskuuta 2022
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Saanut 5/5 tähteä

One of the best gyms I've been to

Joined up with The Gym Group in Ipswich back in September, so far been one of, if not the, best gyms I've used.

For a start there's plenty of space and equipment, so it's rarely ever a struggle to get on what you want (though the functional trainers/cable machines can often be more popular than other machines).

The equipment itself is very good quality and well cared for by staff. I've regularly seen maintenance guys in working on machines when required, seeming to address issues very promptly.

The staff and PTs operating there are very friendly and usually happy to chat, with staff going out their way to avoid cleaning duties around the more active areas and going back to them when suitible.

One thing that really surprised me was the trust and respect seemingly shown by the other gym-goers - In a previous gym (Not a Gym Group Gym, for clarification) I had a hat stolen because I left it out my locker. Here I see people leaving their entire bags out of lockers, with no issue or concern about someone else acting nefariously.

My only feedback would be that the Ipswich location could do with another functional trainer/cable machine due to their popularity, but understand this could impact available space. Otherwise, highly recommend and is now my go-to gym.

15. marraskuuta 2022
Oma-aloitteinen arvostelu
The Gym Group - Ipswich-logo

Vastaus yritykseltä The Gym Group - Ipswich

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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