We have been really impressed with both Martin and Jo. From the initial fantastic advice from Martin to the continued hand holding through the process by Jo. We are beyond pleased with the fantastic p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A huge thank you to Paul and the team! From start to finish, he made the whole process completely stress-free and straightforward. He was always quick to reply, incredibly knowledgeable, and really t... Näytä lisää
Yritys on vastannut
I would recommend the mortgage store to anyone, we’ve had amazing service and support from both Paul and James. As first time buyers we had no idea what we were doing but they were super helpful and a... Näytä lisää
Yritys on vastannut
Donna and Jo were amazing, always replied quickly and kept us updated on any movements with the offer, always happy to chase the mortgage provider for us as we were getting pushed by the vendors. Amaz... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Asuntolainaneuvottelija
- ja myös
- Henkivakuutusyhtiöt
- Kotivakuutusyhtiö
- Talouskonsultti
- Vakuutusmyyjä
- Välittäjä
Yrityksen kirjoittama
At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.
Yhteystiedot
Fountain Court, 2 Victoria Court, Victoria Street, AL1 3TF, St Albans, Yhdistynyt kuningaskunta
- 0345 306130
- hello@the-mortgagestore.co.uk
- www.the-mortgagestore.co.uk
5,0
Erinomainen
4 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great advise and easy to do
Great advise and easy to do. Great communication throughout with super fast responses. Couldn’t be more happy with Mark and Emma.
Made the journey smooth and one less thing to worry about.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Olivia, it’s great to hear that Mark and Emma helped make the whole process so straightforward.
Clear advice, fast responses, and keeping everything moving smoothly are exactly what we aim for, so it’s wonderful to know that their support helped make your journey easier and gave you one less thing to worry about.
Mark and Emma will be delighted to know how much you appreciated their communication and guidance throughout.
Thank you for your kind words and for taking the time to share your experience. We’re always here whenever you need support. - The Mortgage Store Team
Ian & Charlene were brilliant
Ian & Charlene were brilliant - even though we came into some issues with our mortgage they sorted everything out, called often & we’re just wonderful!
Thanks!
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Ann, hearing that the team was able to help turn a challenging situation into a positive outcome is incredibly rewarding.
We're delighted to know that Ian and Charlene were there to support you through the issues that arose and kept in regular contact to make sure everything stayed on track. Going the extra mile to provide reassurance, clear communication, and practical solutions is exactly what we aim for, so it's wonderful to hear that their support made such a difference.
Ian and Charlene will be thrilled to read your kind words and know that their efforts were appreciated.
Thank you for your lovely feedback and for placing your trust in us. - The Mortgage Store Team
Neil & the team at The Mortgage store…
Neil & the team at The Mortgage store were fantastic. I completed yesterday as a first time buyer and it was completely painless. Neil was able to use his knowledge of the products available on the market to find me a product that allowed me to borrow slightly more than the standard salary multiplier, allowing me to get the house I wanted. He ensured it was affordable, understood my outgoings and made me feel very confident at every stage. Mortgage application to offer was externally fast. The wider team also helped me with arranging life insurance.
Would definitely use again.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Nathan, becoming a first time buyer is a huge milestone, and we're delighted to hear that Neil and the team helped make the experience feel completely painless.
What stands out from your review is how Neil took the time to understand your circumstances and find a solution that enabled you to secure the home you wanted while ensuring everything remained affordable. That personalised approach and attention to detail are exactly what we strive for.
It's also fantastic to hear that the application moved quickly and that the wider team were able to support you with your life insurance arrangements too, helping make the whole process as straightforward as possible.
Thank you for your kind words and for choosing us. We look forward to supporting you again in the future whenever you need us. - The Mortgage Store Team
Positive experience. Highly recommend.
I’ve had such a positive experience with The Mortgage Store. Marek and Yvonne have made the whole process feel incredibly seamless from start to finish – always responsive, clear and reassuring, and keeping everything moving at pace.
Buying a first home can feel quite daunting, but they’ve made the mortgage process feel straightforward and stress-free. I’m really grateful for all their support and wouldn’t hesitate to recommend them.
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Buying your first home should be an exciting journey, and we're so pleased to hear that Marek and Yvonne helped make it feel exactly that.
Knowing that the entire process felt seamless from start to finish is fantastic feedback. Being responsive, offering clear guidance, and keeping everything moving smoothly are exactly the standards we strive for, so it's wonderful to hear that you felt supported and reassured every step of the way.
It's especially rewarding to know that what can often feel like a daunting experience became straightforward and stress free thanks to their support. Marek and Yvonne will be delighted to know how much you appreciated their help.
Thank you for your recommendation and for trusting us with such an important milestone. We wish you every happiness in your new home. - The Mortgage Store Team
Great to deal with
We dealt with Jake and Donna and various other people at the Mortgage Store for our house move over the course of a year. We had many issues with the sale and purchase (nothing to do with the mortgage) and Jake was always available to offer advice and provide adjusted quotes for us within a few hours of e-mailing. We received regular updates during the progress of the mortgage application and overall we were really pleased with everything provided from Jake and the Mortgage store.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Chris, moving home is often a journey full of twists and turns, so it’s fantastic to hear that Jake, Donna, and the team were able to make the mortgage side of things feel straightforward and well supported.
What really stands out from your review is the consistent communication and availability you received throughout the process. Being on hand to offer advice, provide updated quotes quickly, and keep clients informed every step of the way is exactly what we strive for, so it’s wonderful to know this helped during what sounds like a lengthy house move.
Jake and Donna will be delighted to know how much you appreciated their support and responsiveness throughout the year.
Thank you for your kind words and for placing your trust in us. We’re always here whenever you need support. - The Mortgage Store Team
Jake Marshall has been brilliant as…
Jake Marshall has been brilliant as always sorting out my mortgage ready for my house move, he’s down to earth very personable and makes sure you have always got what you need when you need it. Nothing is too much trouble and I just can’t praise or recommend him highly enough. 5 massive stars from me!
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Ann, hearing feedback like this is a real pleasure.
We're delighted to know that Jake has once again made your house move and mortgage arrangements feel straightforward and stress free. His down to earth approach, dedication to his clients, and willingness to go the extra mile are exactly what we strive for, so it's wonderful to hear that nothing was ever too much trouble.
Your loyalty, kind words, and glowing recommendation mean a great deal to us. Jake will be thrilled to know how much you value his support and that he's played such an important role in your mortgage journey.
Thank you for your trust and your fantastic 5 star review. We’re always here whenever you need support. - The Mortgage Store Team
Robbie & Yvonne have guided us through the process as FTBs and we're very happy with their support and the outcomes they have achieved for us!
RObbie a=& Yvonne
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Aaron, helping first time buyers achieve their home ownership goals is one of the most rewarding parts of what we do.
We’re delighted to hear that Robbie and Yvonne guided you through the process and delivered an outcome you’re so happy with. Buying your first home is a huge milestone, and providing the support, advice, and reassurance needed along the way is exactly what we strive for.
Robbie and Yvonne will be thrilled to know how much you appreciated their help and that they played a part in making your journey a successful one.
Thank you for your kind words and for choosing us. We wish you every happiness in your new home. - The Mortgage Store Team
Your banking approval is welcoming and…
Your banking approval is welcoming and worthwhile.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Olatekan, it’s always encouraging to hear when clients have a positive experience with us.
We're delighted that your mortgage approval process felt welcoming and worthwhile. Helping our clients move forward with confidence and making the journey as smooth as possible is exactly what we aim for.
Thank you for taking the time to share your feedback and for placing your trust in us. We’re always here whenever you need support. - The Mortgage Store Team
I would highly recommend the Mortgage…
I would highly recommend the Mortgage Store, especially Warren Coetzer and charlene Malcolm, for their excellent service throughout my property purchase and mortgage process.
From the very beginning, the whole team was incredibly friendly, professional and helpful. Communication was excellent, with very fast response times and clear explanations whenever I had questions or needed clarification. They made what could have been a stressful process feel much easier and more straightforward. I will definitely use The Mortgage Store for more service.
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Feedback like this is exactly what motivates our team every day.
Buying a property can sometimes feel overwhelming, so it’s fantastic to hear that Warren, Charlene, and the wider team helped make the process easier and more straightforward for you. Providing friendly, professional support along with clear communication and quick responses is exactly what we aim for, so it’s wonderful to know this was your experience from start to finish.
What stands out most is hearing that the team helped turn what could have been a stressful journey into a positive one. Warren and Charlene will be delighted to know how much you appreciated their support and guidance throughout.
Thank you for your recommendation and for placing your trust in us. We look forward to supporting you again in the future whenever you need us. - The Mortgage Store Team
The mortgage store was recowmmended two…
The mortgage store was recommended to me and my husband by NGh
From the first conversation to my broker Straurt is was help from the start I flooded him with phone callls and asking questions about my application every question and emails were answered later on James his assistant
was just as helpful as Straurt in the same manner
Thanks Guys and I must say anyone taking out a mortgage call the mortgage store and ask for Straurt and James.
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Onyx, recommendations like yours mean a great deal to us.
It’s fantastic to hear that Stuart and James provided such helpful support from your very first conversation. Buying a home often comes with lots of questions, so knowing that every call and email was answered and that you felt supported throughout your application is exactly the experience we strive to deliver.
Stuart and James will be delighted to know how much you appreciated their guidance and responsiveness. Creating a service where clients feel comfortable asking anything and always have someone there to help is something we take great pride in.
Thank you for your kind words, your recommendation, and for choosing us. We’re always here whenever you need support. - The Mortgage Store Team
The Mortgage Store has been my go-to…
The Mortgage Store has been my go-to mortgage broker since 2013, and Sam Jones and the team have been fantastic throughout.
Sam is incredibly professional, proactive and responsive, and always keeps a keen eye on the market to make sure I get the best deal possible. Having worked with him for many years, I really value his expertise, personal approach and willingness to go the extra mile.
He has once again been brilliant in helping me navigate my recent property and mortgage transactions, making what could have been a stressful process feel straightforward.
I wouldn’t hesitate to recommend Sam and The Mortgage Store to anyone looking for a new mortgage or remortgage. They really do make the journey easier!
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Abigail, loyalty like yours means the world to us.
Having trusted us since 2013 is something we're incredibly grateful for, and we're delighted to hear that Sam and the team have continued to provide the level of service you've come to rely on over the years. Sam's proactive approach, market knowledge, and commitment to finding the best possible outcome for his clients are exactly what we strive for, so it's wonderful to know this has made such a positive difference to your mortgage journey.
Making potentially stressful property and mortgage transactions feel straightforward is one of the most rewarding parts of what we do, and we're so pleased that Sam's expertise and personal approach continue to give you confidence every step of the way.
Thank you for your continued trust, your recommendation, and your wonderful support over the years. We look forward to being part of your journey for many more years to come. - The Mortgage Store Team
Really happy with all the support I…
Really happy with all the support I have received from Marek and Yvonne throughout my initial mortgage and remortgage journey.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Abhishek, it’s great to hear that Marek and Yvonne have been by your side throughout both your initial mortgage and your remortgage journey.
Supporting our clients over the long term is something we take great pride in, so it’s wonderful to know that you’ve felt well looked after at every stage. Providing reliable guidance, clear communication, and ongoing support is exactly what we aim for.
Marek and Yvonne will be delighted to know how much you appreciated their help along the way.
Thank you for your kind words and continued trust. We’re always here whenever you need support. - The Mortgage Store Team
We’ve been working with Simon and the…
We’ve been working with Simon and the Mortgage team for coming up to 8 years and they have always been incredibly professional and punctual. We couldn’t ask for a better service and would highly recommend them.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Dipti, building long term relationships with our clients is something we’re incredibly proud of.
It’s wonderful to hear that you’ve been working with Simon and the team for nearly 8 years and that the service has remained consistently professional and reliable throughout. Providing dependable support, clear communication, and a high standard of service year after year is exactly what we aim for.
Your continued trust and recommendation mean a great deal to us. Thank you for your loyalty and for taking the time to share your experience. - The Mortgage Store Team
I had a great experience with the Mortgage Store
I had a great experience with the mortgage store throughout my mortgage process. Both Robbie and Yvonne were professional, helpful and responsive from start to finish, taking the time to explain everything clearly and find a mortgage that suited my needs.
The whole process was handled smoothly, and I really appreciated their support and communication along the way. I would happily recommend their services to anyone looking for help finding and arranging a mortgage.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Terri, it's wonderful to know that you had such a positive experience throughout your mortgage journey.
Finding the right mortgage is only part of the process, so we're delighted to hear that Robbie and Yvonne provided the support, communication, and responsiveness you needed from start to finish. Taking the time to explain everything clearly and ensure our clients feel confident in their decisions is exactly what we strive for.
It's especially rewarding to hear that the process felt smooth and well managed throughout. Robbie and Yvonne will be thrilled to know that their professionalism and dedication made such a positive difference.
Thank you for your recommendation and for taking the time to share your experience. We're always here whenever you need support. - The Mortgage Store Team
Vastaus yritykseltä The Mortgage Store
Anxious, thank you for taking the time to share your feedback.
We’re pleased to hear that you found the service friendly and that our team responded promptly throughout the process. Great communication and being available when our clients need us are things we work hard to deliver every day, so it’s wonderful to know this was your experience.
Thank you again for your kind words and for choosing us. We’re always here whenever you need support. - The Mortgage Store Team
Couldn’t recommend more
Can’t recommend this company enough - got me a fantastic rate and kept me updated though the whole process. As a first time buyer they totally took the stress away. Huge shout out to Chris Simms and Charlene Malcolm. Will be using this company for a long time to come!
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Farryl, hearing that we were able to take the stress out of your first home purchase is exactly the kind of feedback we love to receive.
Finding a fantastic rate is only part of the journey, so it’s wonderful to know that Chris and Charlene kept you informed and supported every step of the way. Making the process feel straightforward and reassuring for first time buyers is something we work hard to achieve.
Your kind words and long term confidence in us mean a great deal. Chris and Charlene will be delighted to know they helped make such an important milestone a positive experience.
Thank you for your recommendation and for choosing us. We look forward to supporting you for many years to come. - The Mortgage Store Team
Great all round experience
Great all round experience. Always on hand to talk to and kept up to date with all the steps
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Nick, it’s always great to hear when clients feel supported from start to finish.
Being available when you need us and keeping you up to date throughout every stage of the process are exactly the standards we strive for, so it’s fantastic to know you had such a positive experience.
Thank you for taking the time to share your feedback. We truly appreciate your recommendation and look forward to supporting you again in the future whenever you need us. - The Mortgage Store Team
5* service
Sam and the rest of the team have been professional, helpful, knowledgable and approachable! Available to answer any questions I had no matter how silly, and prompt responses and ensuring the timeline was staying on track for completion. Highly recommend! As a first time buyer they have eased a lot of my anxiety and I will definitely be returning for their support again in the future when required.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Lucy, knowing that we were able to ease some of the anxiety that can come with buying your first home means a great deal to us.
It's fantastic to hear that Sam and the team were professional, approachable, and always on hand to answer your questions. No question is ever too small, especially when you're navigating the process for the first time, so we're pleased that you felt supported and informed throughout.
Keeping everything on track and providing prompt communication is exactly what we aim for, and it's wonderful to know this helped make your experience a positive one.
Thank you for your recommendation and for trusting us with such an important milestone. We look forward to supporting you again in the future whenever you need us. - The Mortgage Store Team
Jo Hannell was absolutely brilliant
Jo Hannell was absolutely brilliant, very quick and responsive. Super helpful and I couldn't have asked for a smoother transaction. Everyone else who I spoke to there was very efficient and effective. Would definitely recommend!
12. elokuuta 2026
Vastaus yritykseltä The Mortgage Store
Lucy, reviews like yours are a wonderful reflection of what great service should be.
We’re delighted to hear that Jo made the process so smooth for you. Being quick to respond, providing helpful guidance, and keeping everything moving efficiently are exactly the qualities we strive to deliver, so it’s fantastic to know this was your experience.
It’s also lovely to hear that everyone you dealt with was efficient and effective throughout the transaction. Creating a seamless experience from start to finish is always our goal.
Thank you for your kind words and recommendation. Jo and the team will be thrilled to know they made such a positive difference. - The Mortgage Store Team
Highly recommend
Yvonne and Michael have been an absolute pleasure to work with, especially as it is our first time buying a house. Every step of the process has been explained so well and we were kept informed on everything happening. Highly recommend!
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Mortgage Store
Reviews like yours are a wonderful reminder of why we do what we do.
Buying your first home is such an important milestone, and we're delighted to hear that Yvonne and Michael made the experience enjoyable and easy to navigate. Taking the time to explain each stage clearly and keeping clients informed throughout the journey is exactly what we aim for, so it's fantastic to know you felt supported every step of the way.
Yvonne and Michael will be thrilled to know how much you appreciated their help and guidance during your first home purchase.
Thank you for your recommendation and for allowing us to be part of such an exciting chapter. We wish you every happiness in your new home. - The Mortgage Store Team
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