Company failed to ship on the date confirmed by email. Customer service also promised to link the order to my account so I could track it, but never did. I eventually found the status myself... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Company failed to ship on the date confirmed by email. Customer service also promised to link the order to my account so I could track it, but never did. I eventually found the status myself... Näytä lisää
Yritys on vastannut
Buyer beware. They advertise low prices, then abruptly cancel your order without warning because they don't want to honor the price they used to grab your attention. Don't buy from this company. They'... Näytä lisää
Yritys on vastannut
Originally sent the wrong bag in a completely different color. Emailed them and they quickly confirmed the right bag was unavailable, but found a suitable replacement that worked. Sent it out overnigh... Näytä lisää
Yritys on vastannut
I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order... Näytä lisää
Yritys on vastannut
TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great website with an easy ordering process. Tracking information was excellent and bag was delivered on time. Prices were great.
Very pleased with the quality of merchandise and quantity of choices. I ordered my spouse a Ping golf bag. He changed his mind on the color, TGW made the return and exchange easy/efficient.
Received my golf shoes earlier than the delivery date! Very satisfied
Site locked up at pay point. Had to re-enter info. Prices okay
Great stuff at great prices, easy site to navigate, and orders are processed quickly.
What a frustrating experience. I ordered some clothes and they are now stuck in BFE USA thanks to Fedex's amazing employees. I cant even get someone to call me to issue me a refund. Please stay away and use Amazon or someone else.
Ordered some golf shoes and did a return because they didn't fit right. I received my money back on the shoes but they wouldn't return the tax I paid on them?? I wonder if the IRS knows about this practice?
Site was easy to navigate with a lot of product options. Checkout was easy and got free 2-day shipping for signing up for emails!
For over a decade, I've been a happy customer because of great products, prices, and customer service.
The product availability along with the ease of website navigation. Makes online purchases they TGW an ease. Look them up.
As a new customer to TGW I have to say there is nothing to complain about. The site is easy to use, and the prices can't be beat!
Ordered 2 clubs rush shipped for upcoming golf trip. Half the order was correct. The other half was a hybrid instead of driver. Congratulations TGW on 50% accuracy. That’s an F grade and should be zero stars. CSR could fix it after a 5-8 day BIN check process. That’s after my trip… what a joke. Will never buy anything from TGW again. You shouldn’t either.
Scam business! Customer service lies to you. Sends you fake FedEx tracking numbers to stall.
This was an easy site to navigate had a great sale and then awesome checkout experience which I did in less than five minutes I can hardly wait to get my sandals
Found a pair of golf shoes I was looking for that have been quite pricey and found them on TGW at an amazing price!!!
First off, I take no issue with TGW's selection, prices, and inventory level. I bought what I bought because it was substantially cheaper than at my local golf course. BUT... it appears they contracted exclusively with FedEx, and I have had nothing but trouble with FedEx ever since COVID-19 started. My recommendation is to do what you need to do to get 2nd day air service, because I'm already 5 days out from when I ordered and instead of being 500 miles from me in Wichita (where their warehouse is), my stuff is now 400 miles from me in the other direction, as in Indianapolis. And each day brings a new estimated delivery date. The original estimate transit time on the TGW website was 2 days.
Skechers are without a doubt the most comfortable golf shoe there is. I also have the mesh type for hot, dry days. I used to be a longtime FootJoy person, but Skechers are now my go-to for golf shoes and everyday run/walk shoes. *** TGW as usual is first rate with good prices, fast shipping and excellent customer service. Have never had a single issue with TGW. Not to many companies you can say that about. ***
Purchased a wedge on June 8th for my nephew's birthday. Delivery is supposed to occur on June 17th which will be a day ahead of his party. No tracking information, says processing. Called Customer Service and am told that it will definitely arrive on the 17th. Still no tracking number. Call the next day and ask to cancel the order as it's stuck in Kansas. Can't do that because it's left the warehouse. The agent says she will overnight a club to me - that's great. Later that night, an email stating that the order has been cancelled. Another call to customer service who after a 15 minute hold tells me that the original item has now been scanned by Fed Ex so she cancelled the overnight. The original item will arrive in 3-10 business days.
We are expected to accept this level of mediocrity in online purchasing these days. Whether the issue is ostensibly Covid, or supply chain, or not enough employees or some other made up excuse, the consumer is expected to be ok with that. I am not, and the only way to address the issue is to leave reviews explaining the circumstances of each individual's experience, and hope that eventually, the retailer loses business.
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