I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Näytä lisää
Yritys on vastannut
🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Näytä lisää
Yritys on vastannut
Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Näytä lisää
Yritys on vastannut
Lenovo X1 Carbon. I think it was a complicated replacement work, with both battery ports needed to be replaced. Only one was seemingly possible to do, but Terrabyte was able to make both ports operati... Näytä lisää
Yritys on vastannut
At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.
Terabyte Electronics,136 Kilburn High Road, NW6 4JD, London, Yhdistynyt kuningaskunta
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I'm guessing it was Chirag I dealt with. He may be a great businessman, but his customer service skills are seriously lacking and he does not know how to treat women. I am scared to go back to this place, and I was happy with the service I asked for, but his reception was far from cordial. He doesn't compel return custom, but his staff do. This is a real shame. He probably doesn't even pay them enough.
Those who are good with technology, can change their own phone screen. Those who aren't, go to a phone repair shop. So, when they asked for a fixed screen and get it, they don't expect their microphone to stop working. I had to make a journey back, not a fun one. It turned out that he had forgotten to piece holes into the sellotape covering the microphone. I was informed I was meant to check it....but why check a microphone when the issue was a screen? His staff member informed me they normally piece these holes...so why not for me?
Chirag, you need to give your staff a pay rise, as they would be the only reason I'd come back.
A simple sorry would have sufficed Chirag. You can't blame the customer for not checking something that you should have dealt with.

Vastaus yritykseltä Terabyte Electronics
Their prices may seem steep, however you do get your device returned within a day and a two year warranty which is arguably worth it.
I had issues with a repair and then returned my laptop so I could get it back later back to normal. That was a relief - so thank you for that.

Vastaus yritykseltä Terabyte Electronics
Broke my lenovo yoga slim 7i screen, completely dead. Place was able to repair it in half an hour with the part provided by myself. Great service, reasonable prices.

Vastaus yritykseltä Terabyte Electronics
Very speedy and professional service with solving attitude and accuracy.
Fix my iPhone 13 Pro Max.

Vastaus yritykseltä Terabyte Electronics
I just bought a Samsung s6 edge plus phone for the battery replacement and they just did it in 30 mins.
Highly recommend.

Vastaus yritykseltä Terabyte Electronics
I visited this place after being a customer for several years buying phone accessories to have my hard drive connection fixed as it was faulty. I was charged £35 for this and trusted them with a drive which has over 5 years of information on it - music, photos, etc. They contacted me a few days later advising I would need to pay almost £300 for 'data recovery'. I was extremely alarmed by this and advised I would collect my drive and have it seen to myself. Sadly it took me a while to look into data recovery as I thought it would be relatively easy - when I did this several months later I was shocked and alarmed to find ALL MY DATA GONE. When I approached them for an explanation, they have been rude, unhelpful, uncaring and unprofessional. I am still awaiting a resolution to my issue after visiting the shop several times to explain the issue, being fobbed off by rude staff advising me to speak with the Manager and then the Manager also fobbing me off telling me they do work for the BBC! I have no idea what that has to do with the negligent, uncaring, unprofessional service I received - not sure if that was used as some sort of justification for what they did to my data but I would not recommend ANYONE bring anything valuable to this shop EVER. I am in the process of reporting them to Trading Standards as they fraudulently stole my data expecting me to pay hundreds of pounds for recovery, fail to acknowledge this and have done NOTHING to help me. I will NEVER visit this shop again and I am expecting a FULL REFEND and COMPENSATION for the loss of my valuable, irreplaceable data. Outrageous service. If I could award zero stars I would. I am in the process of commencing legal action.

Vastaus yritykseltä Terabyte Electronics
Fast, reliable reasonably priced repair. I needed a full screen and top frame replacement, they did the fix for a fraction of the price asus recommended. Very fast too! Highly recommend.

Vastaus yritykseltä Terabyte Electronics
Got my MacBook Pro m1 screen replaced today. Quick and easy service. Got it replaced in 1 hour. Highly recommend!

Vastaus yritykseltä Terabyte Electronics
Great customer service, MacBook Air fixed quickly without any hassle. Highly recommended for laptop repairs of any sort.

Vastaus yritykseltä Terabyte Electronics
BRILLIANT WORK - i had to have a new screen and a new keyboard and these guys did a fantastic job. They cleaned the insides, gave it a full service, sourced the screen, the keyboard and now it feels like a brand new computer. Thanks, team and i will be back.

Vastaus yritykseltä Terabyte Electronics
I had a fault with my nintendo switch oled’s charging port and I brought it here , diagnosed and fixed in 24hrs. Transparent service and easy fix. I recommend them for any electronic fault.

Vastaus yritykseltä Terabyte Electronics
Hi there I came today and got my hdmi cable fix for my PlayStation 5 the guys here are so nice and friendly and there are pro at there job they fix it all with in an hour! I would highly recommend anyone that’s need to get there console or computer fix

Vastaus yritykseltä Terabyte Electronics
Very polite staff. Helpful, great communication during diagnostic process and fast service. Took my laptop in for a black screen issue and it was ready in full working order less than 24 hours later. Highly recommend

Vastaus yritykseltä Terabyte Electronics
I came in for my iPad Pro 4th generation 12.9inch screen was cracked and I must say it was great customer service he explained it very well regarding the screen

Vastaus yritykseltä Terabyte Electronics
Quick repaired my ps5 which had issue with not powering and my disc was not playing and this guys managed to repair it within week and also kept patience while I was waiting for my wages.
Highly recommended for Sony PS5 console’s repairs.

Vastaus yritykseltä Terabyte Electronics
Very quick good service and friendly staff

Vastaus yritykseltä Terabyte Electronics
Great customer service they fix my phone within 30 minutes .

Vastaus yritykseltä Terabyte Electronics
Service was phenomenal so basically my Asus zenbook screen was broken and it return it back to original stat with brand new Asus genuine screen fitted.
Thanks you Terabyte for a job well done 👏

Vastaus yritykseltä Terabyte Electronics
Lenovo ideapad 3 hinge fixed. Looks new again.
Definitely recommended place to fix laptops.

Vastaus yritykseltä Terabyte Electronics
Diagnosed and fixed battery charging issue in record time!

Vastaus yritykseltä Terabyte Electronics
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.