tentree Arvostelua 

Great quality and good support!

Absolutely incredible customer service - huge kudos to Silvia! :)

I love their products... the quality, the style, and the chosen colour palettes are all amazing. I also love that I'm supporting a b-corp, proudly Canadian business which believes in sustainability, hoorah!

Highly, highly recommend tentree to everyone!

I’ve loved my clothing from Tentree for a handful of years. The quality is always consistent, and everything I buy is durable as well as comfortable. When I recently had an issue with a package getting lost from a hoodie that I ordered for my husband, customer service was super quick to respond, and noticed as well as resolved the issue before I did! That doesn’t happen too often nowadays with many companies. You’ve made a customer for life with your service, thanks again!

Excellent customer service.

I ordered a sweater that was final sale, when it arrived I noted it had a small stain. I contacted customer service and they replied within 3 hours asking for photos. I sent the photos and less than 45 minutes after that they had shipped a replacement to me. Silvia was the customer service rep that helped me.

I asked for a return from this company and never heard back and got ghosted. I would not buy form this company again. Buyer beware.

I have been a big fan of tentree for almost as long as they have been around. I still remember buying (and loving) my very first ten tree hoodie. I recently made a purchase that I was not totally happy with and when I reached out to the customer service team, they did everything they could to make it right. I really appreciate that. I love a company that stands behind their product...and it wasn't even the product's fault, it just didn't suit me!

I have been purchasing the mystery boxes for years and eagerly await for arrival each time. I have purchased for both myself and for gifts and have always been pleased with the merchandise received. Unfortunately, this last time mine got lost in the mail and never arrived even though it was marked delivered. I contacted support and they had a replacement package sent out within 24 hours! Awesome customer service which will keep me a loyal customer. Customer service like that is hard to come by these days. 10/10 experience.

I ordered some shirts and two had stitching defects. TenTree reached out immediately and offered a couple options where I'd be happy with the outcome. I opted to have the shirts sent again and they were perfect :)
Props to Silver for restoring my faith in Customer Service and it's nice to know there are still companies out there who stand by their product.
The shirts fit awesome and the material is so soft!

Wow! 😊 I seriously love this company for their customer support and their clothing. I’ve purchased several items for my family, friends (and myself :) I agree with another reviewer that their quality and dedication is top notch. They respond to my emails quickly and have always been very reassuring and helpful. Super nice styles and colours. I feel like a new me :) Thankyou Tentree, Kind Regards

Love this company! Thier quality has gone down a little in the past few years though but they always have good support, order fulfillment and love the commitment to the mission

Hands down one of the best customer service experiences I've ever had. Shout-out to Silver for the friendly, clear communication and to tentree for having the foresight to keep consistent Customer Care Representatives, especially for our 16 email correspondence. Great experience and excellent products!

I recently purchased for the first time from Ten Tree online. The garment is excellent quality and I received additional help from Customer Support which was excellent as well !!! Ten Tree is Canadian and it feels great to support such an amazing company who gives back !!

I had bought a tentree ball cap about a year ago and the inside elastic thread is falling apart making the hat almost impossible to wear as it's a fitted style. I contacted customer service with photos and they were right on it. I ordered the same cap online and they covered it, I just had to pay some postage. The communication was prompt and very polite, with my issue resolved in about two days. tentree, I'm still your #1 fan!

We are very grateful for the experience we had with 10tree customer service. They asked for photos of our issues and as soon as we sent them, they responded appropriately with a refund. We have always loved our 10tree products, so this service just adds to our love!

My experience with Customer Service over the years has been great! All you have to do is send an email and a very helpful rep will respond very quickly. They make returning items very easy and seamless, and will thoughtfully answer any questions you may have. Highly recommend tentree and their merchandise.

I recently had an issue with an online order as the carrier did not deliver the items. After contacting customer service via email, I was pleasantly surprised by their responsiveness and the quick solutions they put in place to resolve the issue. Their service was exemplary, and I will continue to trust them as a loyal customer.

Recently had an issue with a sweatshirt that I had ordered online. I sent an email and was very happy with the quick response and actions taken to correct the issue. The customer service was outstanding. Wil continue to be dedicated customer.

Amazing company. Recently had two lost packages due to courier issue. Tentree came good for it and resent order by express and it arrived with another courier next day. The communication was quick and good explanations.
The clothing is solid. Great long lasting material.

I have ordered multiple times from Tentree and keep coming back as I just love the quality and their dedication to planting trees with every purchase! This past Christmas I made multiple purchases and there was one with the tracking info I received hadn’t moved in a few days, I emailed support and they responded within 24 hours stating that it did in fact look like the item was lost and they right away sent out replacement items. This was great customer service I received and also with the postal strike we had received the other 2 orders in a timely manner as they used a different courier!