My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... Näytä lisää
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Sijainti
Vaihda sijaintiaCrown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
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The staff and manager said no to change our food order. We would have been willing to pay any extra but was not given the choice. We felt very disappointed as the manager was clearly not concerned abo... Näytä lisää
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It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... Näytä lisää
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Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
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Yrityksen tiedot
Yrityksen kirjoittama
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Yhteystiedot
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, Yhdistynyt kuningaskunta
- 0333 034 6100
4,3
Erinomainen
173 arvostelua
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Vastaus yritykseltä Tenpin - Walsall
Hi Georgina
Thanks for the massive 5* rating for Tenpin Walsall. We're glad you enjoyed your experience. Our team appreciates your kind words and high recommendation! Hope to see you back soon. Best wishes - Clare
Was friendly and helpful and we had a…
Was friendly and helpful and we had a great time
2. tammikuuta 2026
Vastaus yritykseltä Tenpin - Walsall
Hi Rose, thank you for leaving Tenpin Walsall a fabulous 5* rating. We are really pleased to hear you had a great time with us recently. We hope to see you again soon! Best wishes - Kaylee
Unfortunately after booking and…
Unfortunately after booking and arriving 15 minutes early (as asked)we had to wait nearly an hour.
The refreshments were of poor quality as there were no hot drinks available for our long wait.
1. tammikuuta 2026
Vastaus yritykseltä Tenpin - Walsall
Hi Karen, thank you for taking the time to review Tenpin Walsall! We're sorry to hear that the wait time was longer than expected to start the games and that there were no hot drinks available during your visit. We really appreciate your feedback and will ensure this is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Although it was very busy the staff…
Although it was very busy the staff were very helpful and friendly and my boys enjoyed their games of bowling and food
4. tammikuuta 2026
Vastaus yritykseltä Tenpin - Walsall
Hey Amy, thank you for the 5* rating of Tenpin Walsall. We are pleased to hear that despite the venue being busy, you had a great time and that the staff had a positive impact on your experience. Hope to see you again soon.
Take care,
Kirsty
Vastaus yritykseltä Tenpin - Walsall
Hi there,
Thank you for your amazing 5* review at Tenpin Walsall! We are delighted you've had such a great time whilst on your recent visit to us and found the venue to be great fun for all of the family. We look forward to welcoming you back again very soon! Best wishes- Steph
Lots of problems with people food not…
Lots of problems with people food not just mine when manager was confronted she started swearing at customers and trying to get people threw out
17. joulukuuta 2025
Vastaus yritykseltä Tenpin - Walsall
Hi Philip, thank you for taking the time to write a review for Tenpin Walsall. We're sorry to hear that there were issues with the food and the service during your visit. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall' and we can pass this to the correct team. We hope to see you again soon for a better experience. Best wishes - Adelaide
Vastaus yritykseltä Tenpin - Walsall
Hi there,
Thank you for your lovely 5* review at Tenpin Walsall! We are delighted to see you've had such a great time whilst on your visit to us. We would love to hear all about it and look forward to welcoming you back to the venue very soon. Best wishes- Steph
The family really enjoyed the bowling
The family really enjoyed the bowling. We had the December 2 games with the meal offer, and the food was ready at the time we expected. The hot dogs, veggie burger, and chicken nuggets meals were tasty. We'll definitely be back again!
22. joulukuuta 2025
Vastaus yritykseltä Tenpin - Walsall
Hi Jatinder, than you very much for the amazing 5* review of Tenpin Walsall! It is fantastic to see you had such a great visit and even got to try some of the brilliant food we have on offer and we do hope it's not long before we welcome you back again soon for another 5* experience! Best wishes - Mel
When i arrived they said i was 10…
When i arrived they said i was 10 minutes late. However on my booking confirmation it stated 2.10pm and on the system they had it stated 2pm. The lady said we had to be off the lane at 3pm. Which made us rush through no fault of our own!
20. joulukuuta 2025
Vastaus yritykseltä Tenpin - Walsall
Hi Jessica,
Thank you for your 3* review at Tenpin Walsall! We are very sorry to hear about your recent experience whilst on your visit to us, We will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
currently waiting a response to my…
currently waiting a response to my complaint, yet to hear anything back, not even an acknowledgement of recipt. The customer service and experience we received at walsall was horrific. completely ruined my son's birthday! Avoid at all costs, because the staff don't care either.
13. joulukuuta 2025
Vastaus yritykseltä Tenpin - Walsall
Hi there,
Thank you for your 1* review at Tenpin Walsall! We are very sorry to hear about your recent experience with your son's birthday party. If you would like this looked into further please could you email customer.feedback@tenpin.co.uk. Best wishes- Steph
Vastaus yritykseltä Tenpin - Walsall
Hi Ryan, thank you for the lovely 5* review of Tenpin Walsall! It is wonderful to see how much you enjoyed your visit and we very much hope to see you again soon for another fun day out! Best wishes - Mel
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