We had children from about 8-11 yrs who were completely unattended by any adults .Probably sitting in the cafe area chatting together we were in lane 15 I am 77 and love Bowling. I was with 5 of my gr... Näytä lisää
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Sijainti
Vaihda sijaintiaThe Rotunda, Kingston-Upon-Thames, Surrey, KT1 1QJ Kingston, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My 8yr old son & I visited your Kingston location on the afternoon of 29/7. At the start of our second game of bowling, he dropped a ball on his toe. He's fine, but was shocked and in a lot of pain. Y... Näytä lisää
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My friend ended up being about two hours late, so I had to go to the front desk twice to ask if we could change our booking time. The staff were incredibly accommodating and understanding throughout,... Näytä lisää
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Attended the Kingston tenpin site due to reading poor reviews of the Croydon site. On arriving I had to remind the staff to add the additional bowlers to the system even through we booked for three pe... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Yhteystiedot
The Rotunda, Kingston-Upon-Thames, Surrey, KT1 1QJ, Kingston, Yhdistynyt kuningaskunta
- 0333 034 6100
3,7
Keskitasoinen
99 arvostelua
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Absolutely terrible experience
Absolutely terrible experience. Staff were utterly useless. Took 3 staff members to try and get a simple food order right. Quarter of the food arrived which we then had to chase staff for the rest of the order 30 minutes later. When the food did arrive it was absolutely disgraceful. One order was a margarita pizza which had the tiniest sprinkle of cheese on it. Ordered cocktails which the staff did not know how to make even though it’s on their menu. Our assigned lane had a broken light over the pins so we were moved to another lane only to look back later and see another family put onto our original lane with the light still broken over the pins. Minimal selection of bowling balls. Will never go to a Tenpin venue again!!
21. joulukuuta 2025
Vastaus yritykseltä Tenpin - Kingston
Hi Marc,
Thank you for your 1* review at Tenpin Kingston! We are very sorry to hear about your recent visit to us, We will ensure this is passed across to the correct team to make any future improvements needed as your feedback is important to us. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Too many flashing lights
21. joulukuuta 2025
Vastaus yritykseltä Tenpin - Kingston
Hi Thomas,
Thank you for your 2* review at Tenpin Kingston! We are very sorry to hear you have not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed- Best wishes-Steph
Really poor service
Really poor service. Nearly 60 quid and had to wait more than half an hour for a lane. Would have been longer if hadn't complained. Not a great experience at all
20. joulukuuta 2025
Vastaus yritykseltä Tenpin - Kingston
Hello Alex
Thank you for taking the time to leave a rating and review for Tenpin Kingston. We are sorry to hear that there was a long wait for a lane during your recent visit. We would like to look into this and ask that you send an email to customer.feedback@tenpin.co.uk with the subject "Review - Kingston". We can then contact you directly to discuss. Best wishes - Clare
We always have an amazing time at Ten…
We always have an amazing time at Ten Pin Kingston, we go fairly regularly.
Unfortunately this time wasnt so good... we had to wait 20mins for our lane because previous people were still on it, which is absolutely fine, things happen. When I went back after 20mins, I had to queue even though there staff doing nothing, eventually I called someone over only to be told that im late for my booking so time will be shorter.
Explained that we were in fact early for our lane, and were told we had to wait, which the staff member shrugged at then gave us our lane.
Lots of staff doing nothing isnt good for business
ON AN EVEN BETTER NOTE, THANK YOU SO MUCH FOR YOUR SPEEDY RESPONSE IN REPLY TO THIS AND THANK YOU SO MUCH FOR YOUR APOLOGIES!!! WE WILL BE BACK FOR A VISIT 6TH JANUARY 2026 💯❤️😘
16. joulukuuta 2025
Vastaus yritykseltä Tenpin - Kingston
Hi Heidi, thank you for taking the time to leave a review of Tenpin Kingston! We are really disappointed your most recent visit was not as enjoyable as previous visits with us! We pride ourselves on excellent customer service and so we are very sorry to see we dropped the ball on this occasion! Please be assured all feedback will be given to the team so that they can ensure improvements are made and in the meantime we do hope you will continue to visit us in the future! Best wishes - Mel
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