Our party planner brought a real sense of excitement to the experience, leading the kids with dancing and various activities such as balloon animal making. The Tenpin team were very flexible, allowing... Näytä lisää
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Sijainti
Vaihda sijaintiaValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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Katso, mitä arvostelun kirjoittajat sanovat
We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and swea... Näytä lisää
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I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Näytä lisää
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Very noisy and overstimulating Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren Staff friendly and helpful also smiley 😃 Booking process worked w... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Yhteystiedot
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Yhdistynyt kuningaskunta
- 0333 034 6100
4,1
Hyvä
240 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
great atmosphere
great atmosphere
friendly and helpful staff
safe and good environment
and good location
4. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi there, thank you for the awesome 5* rating of Tenpin Croydon! We are delighted to receive this lovely positive feedback. We hope to see you again soon for another 5* experience. Best wishes, Jade
Not particularly happy with visit this…
Not particularly happy with visit this is the 3rd visit and it’s has been slow service and everywhere is dirty. During summer holiday I took children and tables were dirty we ordered food old food and rubbish and cups last visit there bowling table had old drinks and sticky and rubbish old food - we ordered drinks to the table via the qr and they never can we didn’t even receive an apology not very happy
7. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Cherelle, thank you for taking the time to write a review for Tenpin Croydon. We're very sorry to hear that there has been issues with the service and the cleanliness during your recent visits and for any disappointment caused. We will pass your feedback to the correct team to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Great venue with brilliant and helpful…
Great venue with brilliant and helpful staff. Included burgers & chips with bowling not the greatest, will choose included drinks for next visit.
Great value for a fun evening!
6. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Daz, thank you for your 4-star review of Tenpin Croydon! We're delighted to hear you enjoyed our venue and found our staff brilliant and helpful. We appreciate your feedback regarding the food and look forward to welcoming you back for another fun evening in the future! Best wishes - Rosie
Great Holiday treat.
The staff were very helpful.
The lane was ready and reserved for us.
The pizza was very enjoyable
The whole
Experience for us and our grandchildren was wonderful.
I thought the deal was very good value for money.
28. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Jay, Thank you for your fantastic 5-star review of Tenpin Croydon! We are so pleased to hear that our team were helpful and that you enjoyed your reserved lane and pizza. It's also wonderful that your whole experience with your grandchildren was so enjoyable and great value and we hope to see you all again soon! Best wishes - Mel
Our party planner brought a real sense…
Our party planner brought a real sense of excitement to the experience, leading the kids with dancing and various activities such as balloon animal making. The Tenpin team were very flexible, allowing us to add another child on the day. Thanks to everyone who helped make it such a great party.
30. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Liam, thank you for the 5* rating of Tenpin Croydon. We are so happy to hear that our party planner brought such excitement and that the children enjoyed the dancing and balloon animal making. It's wonderful that our team could be flexible to accommodate your needs, and we're thrilled everyone had a great time.
Take care,
Kirsty
Dirty
Unfortunately, the overall experience was very disappointing\. The area we were seated in was visibly dirty and did not appear to have been properly cleaned after the previous customers\.
The food was also unacceptable\. When it arrived, some of the food, including the chips, was undercooked\. Despite eating while bowling, no tissues/napkins were provided with the meal, which was particularly inconvenient\.
We also ordered two slushies at a cost of £6\.60, but they were extremely watery and did not seem to be of an acceptable standard for the price we paid\.
31. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Petal, thank you for taking the time to leave a review of Tenpin Croydon. We are truly sorry to hear about the disappointing experience you had during your visit. We sincerely apologise for the cleanliness issues in your seating area, the undercooked food, and the lack of napkins. We also regret that the slushies did not meet your expectations. Your comments will be shared with the relevant teams for immediate review and improvement. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Croydon' for somebody to contact you regarding this. Best wishes-Leila
Great value for money
2. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Anna, thank you for the lovely 5* review of Tenpin Croydon! We are so pleased you had a great time and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
Karaoke party...
We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and sweaty. The door couldn't be open because of the volume of singing, but with it closed it was too hot. There was a fan in there, but they need to install air-conditioning and ventilation to make it more comfortable and enjoyable for customers.
31. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hello Emma,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We're glad to hear you enjoyed the karaoke and found our staff helpful and the cost reasonable. We're sorry the room became uncomfortably warm. We appreciate your suggestion regarding air-conditioning and ventilation, and we will certainly pass this on to our team for consideration. We hope to welcome you back again soon. All the best ~ Laura
It was a wonderful experience
It was a wonderful experience, we went as 2 adults and 2 young boys, it was our first time and we were surprised at how many activities were in such a small space, so much so, that we arrived to the bowling alley late, because we were busy having fun playing the other games!
2. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hello Vega, eco toxic free,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear that you and your family, especially your young boys, had such a wonderful first experience with us. It's great to know you enjoyed the variety of activities available, even if it meant a slight delay to your bowling! We hope to welcome you back again soon for more fun. All the best ~ Laura
Very noisy and overstimulating
Very noisy and overstimulating
Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren
Staff friendly and helpful also smiley 😃
Booking process worked well - I’d not dont this before
2. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hello Amanda,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We're glad to hear you found our staff friendly and helpful, and that the booking process was smooth. We're truly sorry to hear that the noise level and the behavior of some older boys created an intimidating atmosphere for you and your grandchildren. We will look into ways to manage the environment to ensure all our guests feel comfortable and safe. All the best ~ Laura
When we came camping bowling the balls…
When we came camping bowling the balls kept getting stuck and the pins were not coming up we kept having to ask for them to fix it also the chips and burgers just taste like cardboard they're so dry and they are awful.
2. syyskuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hello Amanda,
Thank you for taking the time to rate Tenpin Croydon 3 stars. We are truly sorry to hear about the issues you experienced with the bowling equipment and the quality of our food. This is certainly not the standard we aim for, and we will ensure your feedback is passed on to the relevant teams for improvements. All the best ~ Laura
Went with my granddaughter
Went with my granddaughter
We enjoyed the bowling but I think the price for 2 games is too much and only lasts less than 30mins.
When we got there I realized there was a deal on but it wasn't apparent online
26. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Lesley, thank you for leaving Tenpin Croydon a fab 4* rating. We are really pleased to hear you and your granddaughter had a lovely time with us! We appreciate the feedback regarding the visibility of the deals online too and will pass this on to the team. We hope to welcome you again soon! Best wishes - Kaylee
Nothing spectacular
Nothing spectacular. Area was dirty when we got there. Not great value for money.
26. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hello
We appreciate you sharing your feedback. We are sorry the area was not clean and did not meet your expectations for value. We are addressing these concerns. Best wishes - Clare
Birthday bowling …
Easy to check in names and game play waiting for you to begin, food came right after my boys had finished playing, burger and fries where tasteie
24. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Sacha
We are so pleased to hear that you and your boys had such a great time with us! It's wonderful that the food arrived at the perfect moment after their game. We're glad you enjoyed the burger and fries. Best wishes - Clare
Good service, communication from all staff involved from booking over the phone to the ground staff at work.
We had a good day,good service, and dialogue with all the staff involved were all good.
26. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Constance
Thank you for your 5-star review! We are so pleased to hear that you experienced such good service and clear communication from our team. We look forward to welcoming you back again soon! Best wishes - Clare
Vastaus yritykseltä Tenpin - Croydon
Hi Joycelyn
We appreciate the time taken to leave us a 5* rating. We are glad you enjoyed the fast service. Best wishes - Clare
Bowling was great but the cheese burger…
Bowling was great but the cheese burger and chips were cold and dry
26. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Maggie
We're glad you enjoyed bowling. We're concerned to hear about your food experience; we are addressing this with our kitchen team. Best wishes - Clare
My partner and I had a wonderful time
My partner and I had a wonderful time. Not bowled in years
22. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hello
We're so glad you and your partner had a wonderful time bowling with us! We appreciate your kind words and hope to see you soon. Best wishes - Clare
It's ok.
It's ok.
Fries were standard. Burger was microwaved. Would recommend avoiding food.
Bowling was again fine.
26. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Brad
Thank you for your feedback. We're glad to hear you found the bowling fine. We're sorry to hear that the food didn't meet your expectations, especially regarding the burger. We will share your comments with our team for improvement. Best wishes - Clare
Good
Fun activity, near to home. Only a couple of snags - having to wait in queue, despite having pre-booked online. Also, there was food waste lying around on some of the tables, so prompt tidying up would be good.
26. elokuuta 2026
Vastaus yritykseltä Tenpin - Croydon
Hi Iffat
Thank you for your 4-star rating and feedback. We're glad you enjoyed your activity and found our location convenient. We apologize for the wait despite your online booking and for the untidy tables. We will address these points with our team to ensure a better experience for future visits. We hope to see you again soon! Best wishes - Clare
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