Celebration of 18th Birthday. Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food wa... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY Chester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys... Näytä lisää
Yritys on vastannut
Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
Yritys on vastannut
We had a great family day out bowling and there Is plenty to do however the game kept stopping as there were too many balls on each stand apparently. I feel it isn't our job to be arranging the balls... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Tenpin Chester is easy reach from Chester city centre, Wrexham, Hawarden and across North Wales and Cheshire. With modern bowling lanes and lane lighting, we’re a great shout for families, groups and anyone after a fun night out in the North West. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chester, sorted.
Yhteystiedot
Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY, Chester, Yhdistynyt kuningaskunta
- 0333 034 6100
4,4
Erinomainen
124 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great value with 2 games of bowls and…
Great value with 2 games of bowls and food too, pool and a variety of arcade games. A most enjoyable evening and we will definitely visit again soon.
A bit of a pain having to ask for the key each time we needed to use the loo though.
10. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi John, thanks for leaving Tenpin Chester a lovely 4* rating! We're so glad you enjoyed your evening with us and the variety of activities! We appreciate your feedback regarding the restroom key and will certainly look into ways to improve this for your next visit. We look forward to welcoming you back soon! Best wishes - Rosie
It was good fun
10. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Nicola
We are delighted you had a good time. We appreciate your kind words and feedback. Best wishes - Clare
Very helpful
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi, thank you for the 4* rating of Tenpin Chester. We're pleased you had a good time and found the team to be very helpful. We hope to see you again soon!
Take care,
Kirsty
A good experience but I found the…
A good experience but I found the lighting over the lanes was poor. The staff were polite and helpful. I will be visiting again and would recommend.
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi David, thank you for the 3* review for Tenpin Chester! We're glad to hear that you had a good experience and that you enjoyed the service from our team. We really appreciate your feedback about the lighting which we will pass on to be looked into and for future improvements to be made. We look forward to seeing you again soon! Best wishes - Adelaide
Just one problem this time
Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys that we realised that the left side barrier wasn't active. I went back to the reception, and told the gentleman our problem. He stated straight away that we shouldn't Alley 3 they knew it was faulty, and we were moved to 4. We continued with our two games with everything working as it should.
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Ronald, thank you for rating Tenpin Chester 4*! We're sorry to hear that you experienced some issues when you visited. However, we are glad to hear that you were moved to Lane 4 and all worked well. We hope to see you again soon for hopefully a 5* experience next time. Best wishes, Jade
The actual bowling was ok
The actual bowling was ok. Clean and everything worked ok had fun and a laugh which is all that mattered. What is annoying is the daily request for feedback. So hear it is.
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi there
We appreciate you sharing your feedback. We are glad you enjoyed bowling. We will review our feedback request process. Best wishes - Clare
Friendly welcome.
Friendly welcome.
No ramp to get the pram up! What would you do if in a wheelchair?
The children had fun.
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Christina, thank you for leaving Tenpin Chester a fabulous 4* rating and review. We're glad you enjoyed your visit and that the children had fun. We appreciate your feedback regarding accessibility and will ensure that this is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Good time there
6. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hello Dan, Thank you for taking your time to leave us an amazing 5* review. We are so pleased to hear that you had a great time at our Tenpin in Chester. We do hope to see you again very soon. Many Thanks - Kimberley
Booked online for 20% off.
Celebration of 18th Birthday.
Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food was ok, but not brilliant so next time we'll go out elsewhere to eat.
Bowling was fun and good service from staff.
Parking outside location is good and booking online was easy.
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hello Graham,
Thank you for taking the time to rate Tenpin Chester 4 stars. Thank you for sharing your feedback on your recent visit to celebrate an 18th birthday. We're pleased to hear the bowling was fun and our staff provided good service. We also appreciate your positive comments on parking and online booking. We regret that the food pricing and quality were a disappointment, and we will certainly consider your comments for future improvements. We hope to welcome you back for more bowling fun soon! All the best ~ Laura
Great laser tag party for 8-year olds
Lizzie was a great party host. And the chap behind the bar (sorry I did not get his name!). The boys thoroughly enjoyed the laser tag party. The food was tasty. Lizzie and the bar man were very attentive, helpful and did a great job!
3. kesäkuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hello Julia, Thankyou for taking your time to leave us some feedback from your recent visit to our Tenpin in Chester. We are pleased to hear that you found our team member a great party host and one of our bar attenders! We would love to know how we could gain those final stars from you. We do hope to see you again very soon. Many Thanks - Kimberley
Fun and efficient as always
Fun and efficient as always. Easy to book online and pick up the deal. Great atmosphere.
19. joulukuuta 2025
Vastaus yritykseltä Tenpin - Chester
Hi Chimera, thank you for leaving Tenpin Chester an excellent 5* rating. We are so pleased to hear you found it easy to book online and enjoyed our atmosphere! We hope to welcome you back again soon for more fun. Best wishes - Kaylee
Really friendly staff
Really friendly staff.
Not overly expensive which truly helps.
Clean and tidy everywhere.
27. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Sarah
We are so pleased you enjoyed your visit and found our staff friendly, our prices fair, and our venue clean. We appreciate your feedback! Best wishes - Clare
Vastaus yritykseltä Tenpin - Chester
Hi Rebecca, thank you very much for leaving such a lovely 5* review of Tenpin Chester! It is great to see you found our venue clean and team super friendly and we look forward to welcoming you back again soon! Best wishes - Mel
staff are very friendly
20. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Vera, thank you for rating Tenpin Chester 5*! We're thrilled to hear that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Vastaus yritykseltä Tenpin - Chester
Hi there, thank you for the excellent 5* rating for Tenpin Chester! We're so pleased to hear that you had a great experience and we can't wait to see you back again soon! Best wishes - Adelaide
Brilliant venue - the staff really make it
We’ve had three birthday parties here for our children over the last few years and they’ve always been brilliant. The kids really enjoy the activities (Bowling/Laser Tag/Karaoke) and the staff absolutely nail the service. I would definitely recommend Tenpin Chester for organised parties or just a game with friends.
12. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Denise. Thank you for your fantastic 5* review at our Chester location. We are so pleased you've had such a great time on the occasions you have visited us! We will pass your kind words on regarding the service. We hope to welcome you back to the venue again very soon for hopefully another 5* service- Best wishes, Jade
Great Thursday deal 2x games of bowling…
Great Thursday deal 2x games of bowling and burger & chips meal. Grear choice of other activities, like Pool, air hockey plus more. Meal was super basic but tasted ok. Don't expect a five guys burger 🤣more like your mum made from farm foods 😋 but a good time had.
13. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Daniel
We're glad you enjoyed the Thursday deal and activities! We appreciate your feedback on the meal; it's helpful. We aim for a fun experience. Thanks for your review! Best wishes - Clare
The grabbing machines are awful ,they…
The grabbing machines are awful ,they don’t even attempt to grab the item and just slips off x
6. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hi Clare, thank you for rating Tenpin Chester 3*! We are sorry for any disappointment caused on your visit and will be sure to pass your feedback on. Best wishes, Jade
Vastaus yritykseltä Tenpin - Chester
Hello Emma,
Thank you for taking the time to rate Tenpin Chester 5 stars. We appreciate you sharing your amazing experience and that you found our prices great. We hope to see you again soon! All the best ~ Laura
Great
Staff were fantastic. Very helpful. Great food and atmosphere. Throughly enjoyed our evening for daughter’s birthday.
5. toukokuuta 2026
Vastaus yritykseltä Tenpin - Chester
Hello Zadie,
Thank you for taking the time to rate Tenpin Chester 4 stars. We're delighted that our staff were helpful and you enjoyed the food and atmosphere during your daughter's birthday. Thank you for your positive feedback, we hope that your next visit is the 5 star one we wish to give all our customers. All the best ~ Laura
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.