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Tedhair Arvostelua 

54
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Hair is always bomb ! You guys are always helpful and ready to fix anything if there is a inconvenience

Saanut 5/5 tähteä

hair great quality,i usually pick up hair there in Atlanta,sometimes shipped from China,shipping so FAST!! customer service EXCELLENT!!and no matter how big or how small i order,they value it and nev... Näytä lisää

Saanut 5/5 tähteä

This seller never disappoints! Delivery was FAST got hair in 3 days literally, hair doesn't tangle or shed and it is TRULY VIRGIN UNPROCESSED hair. Keep up the quality and good service and you will ne... Näytä lisää

Saanut 1/5 tähteä

I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed

Yritys on vastannut

Yrityksen tiedot

  1. Hiustuotemyymälä
  2. Kosmetiikan tukkumyynti
  3. Hiustenpidennykset

Tietoja yrityksestä Tedhair

Yrityksen kirjoittama

Why Choose TedHair?

17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

54 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 80 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(54)

18 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Disappointed

I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed

29. kesäkuuta 2026
Tedhair-logo

Vastaus yritykseltä Tedhair

Dear Friend,

We are so, so sorry for letting you down this time. You’ve supported our business for a long time, and you absolutely deserved a smooth, on-time delivery.

To be fully transparent, we experienced an unexpected issue with our logistics scheduling that week, which was then followed by an accidental shipping delay during transit with the carrier. This caused your package to take much longer than usual, and we are truly sorry for the frustration and inconvenience this caused your business.

Thank you for speaking up and pushing us to do better. We are already optimizing our inner tracking process to make sure we actively monitor every VIP order and prevent this from ever happening again.

Deepest apologies,
The TedHair Team

Saanut 5/5 tähteä

24 inch wig unit

The quality of the hair was very nice . The wig unit I purchased very full the 180 density is one of the best I’ve had in a while. I highlighted the hair which took very well very soft. I can’t believe they’ve been here all this time and I never purchased hair from them, but I definitely will be in the future, very pleased in my product. Customer service representative was very knowledgeable and helpful

27. kesäkuuta 2026
Saanut 1/5 tähteä

Customer service is gross

Customer service is gross! They barely want to assist you so I just walked out!

8. kesäkuuta 2026
Tedhair-logo

Vastaus yritykseltä Tedhair

Hi Friend,

We are so, so sorry. Finding out that one of our loyal repeat buyers walked out of our store feeling ignored is an absolute wake-up call for us. You have supported our business for so long, and we completely let you down today.

This is far below the TedHair service standard and we will absolutely not tolerate this behavior. Our management team has already launched a strict internal investigation regarding the staff members on duty. We are enforcing strict retrainings and disciplinary actions immediately to ensure our employees meet the high standards you deserve.

We value your long-term trust more than anything, and we will make this right.

Deepest apologies,
The TedHair Team

Saanut 1/5 tähteä

I did not receive my hair filled a…

I did not receive my hair filed a report and never heard anything else about the case

24. toukokuuta 2026
Tedhair-logo

Vastaus yritykseltä Tedhair

Hi Friend,

We are so sorry for the delay and for the missing order! We take delivery issues very seriously, but we haven't received any prior reports from you in our system.

We want to fix this immediately, so our team will be reaching out to your email and text you shortly.
Please keep an eye on your inbox. If you prefer, you can also email us directly at customservice@tedhair.com with your order number, and we will find out exactly where your package is.

Best regards,
The TedHair Team

Saanut 1/5 tähteä

TedHair Raw Vietnam Deep Wave bundles

I received my TedHair Raw Vietnam Deep Wave bundles and I’m really disappointed. After just one wash, the hair started shedding a lot, and there are loose threads all over the weft. The hair is also thin .I wasn’t expecting this quality at all.

12. toukokuuta 2026
Tedhair-logo

Vastaus yritykseltä Tedhair

Hi Friend,

We are deeply sorry to hear about the shedding issues you’ve experienced with our Raw Vietnam Deep Wave bundles. At TedHair, we stand behind our quality, and this is definitely not the experience we want you to have.

Our customer service team will reach out to you via email shortly to resolve this. To help us investigate this batch with our production team, please kindly have some photos or videos of the hair ready to share with us.

We are committed to making this right. If you’d like to reach us first, feel free to email customservice@tedhair.com.

Best regards,
The TedHair Team

Saanut 5/5 tähteä

Convenient

I love how convenient I’m able to walk in and buy a wig. Everyone was helpful knowledgeable and kind. I love that you can order online and it’s ready! I will be coming back immediately.

12. toukokuuta 2026
Saanut 1/5 tähteä

“Save your money, Unprofessional and Condescending Staff”

I visited Ted’s Hair in Pembroke Pines after seeing their products heavily promoted online, but my experience was extremely disappointing.

The problem was not their policies. Businesses can set whatever policies they want. The problem was the attitude and lack of basic customer service. When my friend and I asked simple questions about pricing and a promotion that was advertised, the staff (one male and one female) became condescending, argumentative, and visibly annoyed.

What made the situation worse was that the moment we tried to clarify or question anything, their tone immediately changed. Instead of answering professionally, we were spoken to in a way that felt dismissive and disrespectful. No customer should feel uncomfortable simply for asking questions before spending their money.

I specifically went there because of the online promotion, expecting a professional experience. Instead, the interaction left a very negative impression.

If you’re considering going because of social media hype, just be aware that the customer service may not match what’s being advertised. Unfortunately, because of how we were treated, I will not be returning.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They will keep your money and not provide hair

I have worked with Ted Hair for yesrs without any prior issues, but my recent experience has been extremely disappointing. I placed an order that was supposed to be shipped directly to my customer, yet the package was never sent. Despite multiple conversations with both Ted Hair and UPS, it has been confirmed that the package was never picked up.

Instead of taking responsibility, Ted Hair continuously blamed UPS, claiming the tracking had not been updated. However, UPS clearly stated they had never received the package. I have repeatedly requested a refund, but instead of resolving the issue, the company has strung me along with false promises that the package would be shipped.

This level of unprofessionalism and lack of accountability is unacceptable. As a long-time customer, I expected better service and reliability. I would not recommend Ted Hair to anyone who values timely deliveries and trustworthy business practices.

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not a raw hair. She’d and tangles up

Please do not waist your money. Trust me when I tell you. I was promised raw hair and bought 6 bundles. After I colored the hair. The hair start shedding and tangles up. They don’t send me raw hair. Very disappointed with the quality of the hair. Please buy with different vendor. This is not raw hair at. Tried to clean tact them about the issue not willing to help.

27. tammikuuta 2025
Oma-aloitteinen arvostelu

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