TCG London Arvostelua 

28
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I originally bought the black pashmina shawl for my mother, only to be informed that it was “too exquisite for daily wear” and didn’t quite cover her glutes! While arranging a smooth, friendly ret... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The packaging for the stole I bought was very flimsy and was bashed in transit. Although it didn’t damage the item my first impression was not good. On removing the stole from its flimsy box the g... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I bought a pair of cashmere wrist warmer gloves from this company this Christmas and the quality is so beautiful I feel compelled to leave a review. The gloves are exquisite; a deep, vibrant colour, t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I totally recommend buying at TCG. The quality of the products is excellent and as it is a small business they take care of even the smallest detail. Customer service is also high standard, they will... Näytä lisää

Yrityksen tiedot

  1. Vaateliike

Erilaisten ulkoisten lähteiden tuottama tieto

Established in 1979, TCG London stems from a long-running history of shops based in Central London. For over 40 years, this family run business - founded by Sumer Chand Gupta - has been successfully maintained and grown by his three sons. In 1980, ‘Supreme’, our very first shop, opened in Carnaby Street. Due to its success, this was followed by another shop of the same name in 1982. Here, we began retailing in Pringle of Scotland – the world-famous luxury knitwear brand that was founded in 1815. Soon after, in 1986, another branch by the name of ‘Estridge’ opened on Regent Street. Here, although our main focus was still Pringle of Scotland, we were approached by Burberry, Lyle and Scott, Ballantyne and Johnstons of Elgin to complement our existing merchandise. By 1990, we became one of the largest retailers of Pringle of Scotland in the United Kingdom. As a result of high demand, the business was expanded to open two further branches; one on Regent Street and another on Brompton Road – a 2-minute walk from the world renowned ‘Harrods’ department store. These were named ‘The Cashmere Gallery’. After 34 years in retail, it was decided that ‘The Cashmere Gallery’ was to be taken a step further into the creation of a more contemporary style, whilst still maintaining the classic look that works alongside all fashion trends. Thus, ‘TCG London’ was created in 2013, where the business not only expanded into Covent Garden, but began retailing online. Although cashmere knitwear was still sold, there was a much higher emphasis on the importance of accessories to suit all weathers such as: cashmere scarves, lambswool scarves, silk scarves, pashminas, gloves, hats, capes and much more. Since then, due to its online success, TCG London now retails exclusively on www.tcglondon.com. TCG London has successfully been able to offer styles and accessories suited to all age groups and for all occasions. We have and always will ensure that quality and character within the products are never compromised.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

28 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(28)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

⭐️⭐️⭐️⭐️⭐️ Five stars!

I originally bought the black pashmina shawl for my mother, only to be informed that it was “too exquisite for daily wear” and didn’t quite cover her glutes! While arranging a smooth, friendly return with the TCG team (their customer service is genuinely excellent), I made the dangerous decision to try the shawl on myself… and that was it. Game over.

On my petite frame, it looked impossibly elegant — I’ve never worn a shawl before because I thought I couldn’t pull it off, but the shawl clearly had other plans for me. I ended up treating myself to not one, but two colours: the classic black and the stunning petrol grey. Both are now officially classed as “treasured assets.”

Beautiful quality, timeless style, and customer service that actually makes you smile. TCG, you’ve earned a loyal customer — and possibly a lifelong addict. Many thanks for your stellar service — truly above and beyond x

8. joulukuuta 2025
Oma-aloitteinen arvostelu
TCG London-logo

Vastaus yritykseltä TCG London

Thank you so much for taking the time to leave such a wonderful review!
We’re so happy to hear that you’re enjoying the quality of our shawls and that you had a great experience with our service. We strive to make every customer feel valued, and we’re thrilled that we were able to do that for you.
Your feedback means a lot to us, and we’re very grateful for your support and loyalty.

Saanut 5/5 tähteä

Tcg has very good customer service

Tcg has very good customer service. Brooch I bought is stunning. Unfortunately I broke it and spoke to Christina regarding a repair. They repaired it and mailed it back to me in super quick time. I can't even see the mend. Christina was very friendly and efficient and a pleasure to speak to.

2. marraskuuta 2024
Oma-aloitteinen arvostelu
TCG London-logo

Vastaus yritykseltä TCG London

Thank you very much for your lovely words Jane and for taking the time to leave this review, we really appreciate it.
It was a pleasure helping you; I'm delighted that you're happy with the result of the repair and you can enjoy wearing your beautiful brooch again.
All the best,
Cristina

Saanut 5/5 tähteä

Exquisite …

I bought a pair of cashmere wrist warmer gloves from this company this Christmas and the quality is so beautiful I feel compelled to leave a review. The gloves are exquisite; a deep, vibrant colour, the cashmere is high quality, and most importantly for me, they are seamless so extremely comfortable. I have barely take them off since they arrived. The delivery was fast and they arrived in a lovely box, well packaged. I am delighted. Thank you

20. joulukuuta 2023
Oma-aloitteinen arvostelu
TCG London-logo

Vastaus yritykseltä TCG London

Thank you so much for taking the time to leave such a lovely review and for your kind words, we really appreciate it and we are delighted to know that you are so happy with the Cashmere Wrist Warmers you bought from us. Thanks again!

Saanut 3/5 tähteä

Poor quality, good customer service.

The packaging for the stole I bought was very flimsy and was bashed in transit. Although it didn’t damage the item my first impression was not good.
On removing the stole from its flimsy box the garment was all creased and could do with a good iron.
The stole itself was below average quality and if I had seen it in a shop I would not have bought it.

On their customer service I can’t fault them. They refunded me as soon as the item was returned. I have added an extra star to my review for this and I’m sure they will take note of my comments. Thank you TCG.

11. joulukuuta 2020
Oma-aloitteinen arvostelu
TCG London-logo

Vastaus yritykseltä TCG London

Dear Andy,

Thank you for leaving a review.

Please accept our apologies for the fact that the boxes we are using are not sturdy enough to remain intact during delivery: we were not aware of this issue and we thank you for pointing it out. We will look into improving our packaging in the very near future.

We are sorry to hear you were not fully satisfied with the quality of the stole you purchased. Our pashmina shawls are sourced from the best manufacturers in Nepal, who use the finest grade Pashmina Cashmere, but if you are not happy with your purchase, please mail the garment back to us, at your convenience, and we will be happy to issue a full refund to you.

Many thanks

UPDATE: Dear Andy,

We really appreciate your comments regarding our customer service and we thank you wholeheartedly for taking the time to update your review.

All the best,

Kind regards

TCG London

Saanut 5/5 tähteä

I love TCG Stoles and Shawls....

I love their stoles..... have used many TCG shawls, gloves, scarves and Stoles for myself, birthday’s and Christmas pressies. Also had very good feedback from friends and family re the TCG gifts They are one of my favourites. Extremely warm and good quality. Highly recommend TCG.

8. maaliskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have shopped with TCG for years

I have shopped with TCG for years, and always return because of their quality cashmere, and faultless customer service. They always help me source perfect items for my clients, with great efficiency.
I’m now using the on-line service and finding it equally as efficient.
Thank -you TCG for this seamless on-line transition, so I can continue shopping at one of my favourite independent stores.
Manisha

7. maaliskuuta 2020
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Hello from Denmark

Hello from Denmark.
I visit your lovely shop, when I was on vacations. I bourght some lovely scarfs. I only missed one thing, because I am a "big" girl, I would have loved if I could have found fx cardigans in lager sizes. I will be back. :) :) :)

7. maaliskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality

Bought a scarf for my hubby and he was very happy with quality of the material.

6. maaliskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Loveliest pashminas!

After admiring a friend’s TCG scarf, I placed my first order. I’m now up to three pashmina scarves. The beauty of the patterns is only surpassed by their quality. Customer service has been impeccable, and I could not be more pleased with my purchases and the compliments I receive each time I wear them.

6. maaliskuuta 2020
Oma-aloitteinen arvostelu

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