I ordered a Petzl chainsaw helmet on Bank holiday Monday, I never received any confirmation regarding the order. A week later no sign of the helmet, so I phoned to ask where the item was! I was told... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
It’s great that there are companies out there that know how to operate and this is one of them. Great service, they know their stuff and they do what they say they are going to do. I wish other co... Näytä lisää
Yritys on vastannut
Very helpful on the phone, I knew exactly the ear piece that I wanted. A bit more expensive than your average but they are quality as the last one lasted me about 6 years
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Great choice, clearly states compatibility, shows proper images on web page. Fast no fuss delivery, and a little bonus gift to boot ☺️
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Supplier of Premium Communications, Hearing Protection and PPE products.
Yhteystiedot
Talking Headsets, 30A Clovelly Rd, Southbourne, PO10 8PE, Emsworth, Yhdistynyt kuningaskunta
- +44 (0)1243 375708
- info@talkingheadsets.co.uk
- www.talkingheadsets.co.uk
4,2
Hyvä
52 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Not great customer service.
I ordered a Petzl chainsaw helmet on Bank holiday Monday, I never received any confirmation regarding the order. A week later no sign of the helmet, so I phoned to ask where the item was! I was told I would receive the said helmet the following day.
Following day still no helmet! Emailed them and was reassured helmet would be delivered next day! Following day still no helmet, so cancelled order and requested a full refund.
I wouldn't use this company again.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Talking Headsets
Hi Mark,
Thank you for your feedback, and I’m really sorry to hear about your experience — I completely understand how frustrating this must have been.
Unfortunately, there was an issue with the delivery of our ordered stock which caused unexpected delays, and I apologise that this wasn’t communicated clearly or promptly at the time. That’s on us, and we should have kept you better informed throughout.
The stock has now arrived, and everything is back to normal on our side. While I understand you’ve cancelled your order, if you would consider giving us another chance, we’d be more than happy to offer you a discount code as a gesture of goodwill for the inconvenience and effort caused.
Thanks again for bringing this to our attention, and I’m genuinely sorry we let you down on this occasion.
Kind regards,
Vastaus yritykseltä Talking Headsets
Thank you so much for your kind words!
We’re delighted to hear you were happy with the prompt delivery and the service you received. Your recommendation truly means a lot to us.
We look forward to serving you again in the future!
No nonsense service
No nonsense service. Product returned in perfect working order before 2 weeks was up.
5. helmikuuta 2026
Vastaus yritykseltä Talking Headsets
We’re glad to hear you found our service straightforward and efficient, and that your product was returned in perfect working order within the two-week timeframe. That’s exactly the standard we aim to deliver every time.
We appreciate your support and look forward to helping you again if needed!
Vastaus yritykseltä Talking Headsets
We aim to please! Thank you for your review , please do let us know if there is anything else we can assist you with.
Poor customer service
Poor customer service. They asked me to review my purchase twice despite not answering my email about a query with the product or my follow up email. So here is my review that they asked for.
15. syyskuuta 2025
Vastaus yritykseltä Talking Headsets
We’re sorry to hear about your experience. It’s disappointing to know that your emails weren’t answered but unfortunately they ended up in our Spam folder, and that you were asked for a review before your query was addressed. Our General Manager has since reached out to you directly, and we truly hope we’ve been able to resolve your concerns.
Customer service was top notch
Customer service was top notch. Some Shenanigans with the delivery company got dealt with quickly and efficiently, super appreciated
14. elokuuta 2025
Vastaus yritykseltä Talking Headsets
Thank you so much for your kind words! We’re thrilled to hear our team was able to resolve the delivery hiccup quickly for you. We truly appreciate your patience and are glad you had a positive experience with our customer service!
Thank you very much for your speedy…
Thank you very much for your speedy service in getting the headsets to us ,
They are superb ! Great clarity and distance
Very comfortable too !
Sena nautitalk bosun marine , get what you pay for .
12. toukokuuta 2025
Vastaus yritykseltä Talking Headsets
You're very welcome! We're thrilled to hear you're enjoying the headsets — clarity, range, and comfort are exactly what we aim for. Thanks for the kind words and for choosing Sena Nautitalk through Bosun Marine.
Really great products but communication…
Really great products but communication around stock levels/delivery time was lacking.
10. maaliskuuta 2025
Vastaus yritykseltä Talking Headsets
Thank you for your feedback! We're glad to hear you love the products. We apologize for any confusion around stock levels and delivery times. We'll work on improving our communication to make sure you have a smoother experience in the future. We appreciate your understanding!
Vastaus yritykseltä Talking Headsets
Thank you so much! We're glad to hear that you're happy with the service. If you need anything else, feel free to reach out!
Vastaus yritykseltä Talking Headsets
You're very welcome! Thank you for your review.
Quick delivery and the headset is…
Quick delivery and the headset is perfect for work
3. maaliskuuta 2025
Vastaus yritykseltä Talking Headsets
Thank you for the great feedback! We're so glad to hear the headset is perfect for your work and that the delivery was quick. If you need anything else, feel free to reach out!
Great choice, great service
Great choice, clearly states compatibility, shows proper images on web page. Fast no fuss delivery, and a little bonus gift to boot ☺️
30. tammikuuta 2025
Vastaus yritykseltä Talking Headsets
Thank you for your kind feedback! We’re thrilled to hear that you found our product information helpful and that the delivery was smooth and hassle-free. It’s great to know the little bonus gift was a pleasant surprise!
Your satisfaction is our top priority, and your words motivate us to keep delivering the best service possible.
No communication in product being out…
No communication in product being out of stock until I rang to ask. Quality of product not as expected ( very cheap plastic) for the money
30. tammikuuta 2025
Vastaus yritykseltä Talking Headsets
Thank you for sharing your feedback. We sincerely apologize for the lack of communication regarding the stock status of your order. We understand how frustrating this can be and are reviewing our processes to ensure better communication in the future.
We're also sorry to hear the product quality did not meet your expectations- please do reach out to us at info@talkingheadsets.co.uk so that we can discuss this.
Great kit but even better is the…
Great kit but even better is the communication from the seller. Kept me updated throughout.
27. tammikuuta 2025
Vastaus yritykseltä Talking Headsets
Thank you for your kind words! We're thrilled you loved the kit and appreciated our communication. Keeping our customers informed is a top priority. Enjoy your purchase!
Vastaus yritykseltä Talking Headsets
Thank you! We're happy to hear your order arrived so quickly. We appreciate your support!
Vastaus yritykseltä Talking Headsets
Thank you for your kind words! We're so glad you found the ordering process easy and the delivery quick. We look forward to serving you again soon!
Very good service
Very good service, was really easy to order online and was delivered in a couple of days 👍
17. joulukuuta 2024
Vastaus yritykseltä Talking Headsets
Thank you for your wonderful feedback! We're delighted to hear that you found the online ordering process easy and the delivery quick. We appreciate your support and hope to serve you again soon!
Great service and the headsets working…
Great service and the headsets working as described.
16. joulukuuta 2024
Vastaus yritykseltä Talking Headsets
Thank you for your feedback! We're thrilled to hear you're happy with the service and that the headset is working as expected. We appreciate your support!
Vastaus yritykseltä Talking Headsets
Thank you for your feedback! We're thrilled to hear that you found our product excellent and our service quick. Your satisfaction is our top priority, and we look forward to serving you again soon!
Great communication
Promptly told some of my order was waiting on stock, but arrived within a week! Goods as described, very happy with the service.
27. marraskuuta 2024
Vastaus yritykseltä Talking Headsets
Thank you for your kind feedback! We're glad to hear your order arrived promptly despite the stock update and that you're happy with the service and products. We look forward to serving you again!
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