swiftcloud.co.uk Arvostelua 

31
•
TrustScore 3.5/5 tähteä

3,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We’ve had a great experience with SwiftCloud. The App facility has made a huge difference for our business, giving customers a simple and convenient way to place orders while on the go. It’s been ea... Näytä lisää

Saanut 5/5 tähteä

I left a bad review before but I am happy to report that after many years, It appears that the spam emails have stopped. I wish companies would realise sooner that sending an email with the sente... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Still spamming me, after they agreed to take me off their database, something i hadn't agreed or asked to be on in the first place. You had my details and promised to remove me off the list, why wou... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

"You don't often get email from emily white at spam site Learn why this is important...." Sorry, I have messaged before, but would January be a good time...(first time receiving) My details we... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Verkkokauppa-palveluntarjoajat

Yrityksen kirjoittama

The No.1 B2B Software Ecommerce Platform. The SwiftCloud B2B Mobile App designed and built exclusively for wholesalers, manufacturers, and suppliers gives your customers 24/7 access to you. Custom branded and supporting the most complex of orders, increase trade order value and volume today by introducing your very own custom intelligent ordering app.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

31 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(31)

2 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Easy To Use And Navigate

Great App. Signed up to do my weekly shop with a Local Supplier in Guernsey - very easy to Use and Navigate.

24. elokuuta 2023
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Thank you for your feedback Rich! We're delighted to hear that you find the app easy to use and navigate for your weekly shopping with a local supplier in Guernsey. If you have any questions or need assistance, don't hesitate to reach out. Happy shopping!

Saanut 1/5 tähteä

My company is being email spammed by…

My company is being email spammed by Emily White. If I don't reply to your email trying to sell me something that means I'm not interested. You don't have to keep emailing asking if I'm still interested.

3. toukokuuta 2023
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hello,

Thank you for your feedback. We apologise for any inconvenience caused by our emails and understand your frustration.

To address this, you can unsubscribe using the link at the bottom of our emails. If you've done this and still receive emails, please let us know so we can fix the issue. For any other concerns, our customer service team is here to help.

We appreciate your input and are committed to improving our services. Thank you for letting us know.

Sincerely,

The SwiftCloud Team

Saanut 5/5 tähteä

Very Professional

From the initial meeting, throughout build and launch the service was always professional and responsive. All IT builds are more complicated than you expect, but they managed our expectations and delivered to agreed budgets.

7. marraskuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

We're glad to hear that you found our service professional and responsive throughout the project Jeffrey. Managing expectations and delivering within budget is our priority. If you need any further assistance, we're here to help.

Saanut 5/5 tähteä

Helpful support staff.

Forgot my password to login and couldnt work out how to reset it support were very helpful and friendly when I rang the number.

4. marraskuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi Robert, Thank you for your feedback! We're glad our support team could assist you promptly and effectively. If you have any other questions or need further help, please don't hesitate to reach out.

Saanut 5/5 tähteä

all very helpful

all very helpful, knowledgeable and friendly priding themselves on giving 100% customer service

13. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi Denise, we're thrilled to hear that you found our team helpful, knowledgeable, and friendly. Providing excellent customer service is our top priority. If you need anything else, we're here to help!

Saanut 5/5 tähteä

Great Ordering App

Really good App for Ordering. Good company to deal with. Implementation and integration went well. Nick is really good at interpreting requiements and implementing them.

19. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Thank you for your great review! We're delighted to hear that you had a positive experience with our app and team. We'll make sure to pass your compliments on to Nick. If you need any further assistance, please don't hesitate to reach out.

Saanut 5/5 tähteä

The Swift Cloud team are efficient and friendly

The Swift Cloud team are efficient and friendly and readily available to support us in growing our online business. We have built a strong working relationship which continues to evolve and they are a key part of our strategy going forward.

If you are looking to offer an online solution to your customers so that they may place orders at a time that is more convenient to them, then please make sure you contact Swift Cloud.

19. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi Ivan, Thank you for your fantastic review! We're thrilled to hear that our team has been efficient and friendly, and we're glad to be a part of your online business growth. Building a strong working relationship with you has been a pleasure, and we're excited to continue supporting your strategy moving forward.

We appreciate your recommendation and look forward to further successes together. If there's anything else we can do to assist, please don't hesitate to reach out.

Saanut 5/5 tähteä

Swiftcloud Has been a success for our business

We've been using Swiftcloud for a couple of years now to provide the online ordering facility to our customers and it has been a resounding success. The team are highly dedicated, professional and creative. Finding solutions to our business unique way of working and adapting to our needs & requirements. I would thoroughly recommend the platform. It's enabled growth in many new categories and receives positive feedback from our customers.

19. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi James, thank you for the great feedback. We work incredibly hard to ensure all of our clients get the best out of the platform, and we are so pleased you and your customers are seeing the benefits.

Many thanks,
The SwiftCloud Team

Saanut 5/5 tähteä

amazing company

amazing company to deal with! Great team, always there to help, great at keeping you in the loop regarding upgrades to their software!

19. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi James. Thank you for your wonderful review! We're delighted to hear that SwiftCloud has been a resounding success for your online ordering needs. Our team takes pride in being dedicated, professional, and creative, and we're glad to have found solutions that fit your unique business requirements.

Your recommendation means a lot to us. We're thrilled that the platform has enabled growth in new categories and received positive feedback from your customers. If you ever need further assistance, please don't hesitate to reach out.

Saanut 5/5 tähteä

Great Service

SwiftCloud always act on my questions and requests for changes in a prompt and professional manner

12. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi Andrew, Thank you for your feedback! We're glad to hear that our team has been prompt and professional in addressing your questions and requests. If you need anything else, please feel free to reach out.

Saanut 1/5 tähteä

unsolicited spam practices

Definitely spamming practices from Swift Cloud B2B Wholesale App - a piece of software so good, that they must spam you every single month with regular unprompted 'follow up' e-mails (from the same person and e-mail address), then have the pretension, as seen in the other review, that if 'you' want the e-mails to stop, then 'you' need to request it, so thereby placing the onus on you, rather than just taking the hint like any other company would when they get no response after half a year. How many e-mails ignored would it take for a so called reputable company like Swiftcloud to stop e-mailing? Does it take 15? maybe 20 until this company eventually stop? I've had 8 so far

Both swiftcloud.co.uk & swift-cloud.co.uk (the latter of which the e-mail spams derive) are the exact 'same' company, probably so that they can use the excuse they already have, that it's nothing to do with them when they receive any criticism of their unsolicited spamming, but it all comes from the exact same e-mail address listing both domains in the e-mails, from the exact same person, so isn't from another company at all.

They use awfully poor sales scripted patter in their e-mails, that look like they came straight out of some cheesy cold-calling sales course. It's 2022, not 2002, and these practices no longer work. The vast majority of buyers don't appreciate or respond to cold calls, which is a primary reason the tactic doesn't work. According to recent studies (source: Harvard Business Review) 90% of buyers never respond to an unsolicited inquiry and 88% of buyers will have nothing to do with cold callers. It's also time consuming and expensive. But having worked in commercial sales myself, I know why it happens. It's possible that this "strategy" was sold to swiftcloud, like many are, by a salesperson who had past sales success, due to being in a sector or sectors that experienced organic market growth or a boom, and crediting their successes solely down to them and their tactics, and structure these courses with outdated cold calling waffle with a bit of 'psychology selling' mixed in.

And then you end up with companies like swiftcloud using them, and trying to do damage limitation on review sites.

18. lokakuuta 2022
Oma-aloitteinen arvostelu
swiftcloud.co.uk-logo

Vastaus yritykseltä swiftcloud.co.uk

Hi Chris,

We are sorry to hear that you have received emails from us informing you about our platform.

Please get in touch via sales@swiftcloud.co.uk with your details so we can remove you from our database. It would be nice if we could get this resolved for you asap.

Many thanks,
The SwiftCloud Team

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