If I could give it 6 stars I would ....
My sister and I (aged 76 and 78 respectively) and small dog, on holiday in Bournemouth, took the return train from Norden to Swanage stopping at Corfe Castle on the way. On our return to Norden I couldn't find my car/house keys. I could have lost them anywhere on our day out but hoped it had been on the train out. I asked one of the volunteers if they had a lost property. They had but it was in Swanage and the office was now shut. BIG problem. If it had been any other railway that is where the story would have ended but not this railway. Several phone calls were made and Dave (Last Train Dave) found out that a set of key had been found and, yes, they were in Swanage. More phone calls and the Manager, Martin, agreed to return to the office to give them to me. Back on the last train to Swanage. Whilst we waited, several of the staff (volunteers) came over to make sure we were okay before they left for the evening. When Martin eventually arrived (about an hours wait) with a big smile on his face, we found out he lived in Dorchester which is 27 miles away! There are no words which can convey our appreciation of this railway company. We could have been left stranded with no means of transport and no key to get into the house we were staying at. Not only were the staff kindness beyond expectations, but the railway was amazing. Step back in time to experience the steam train, courteous staff in period uniform, and immaculate stations with hanging baskets of beautiful flowers.
4. heinäkuuta 2024
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