I really liked the material of the tshirts i ordered however 4 of them shrunk terribly and the customer service told me they cant help because i put them in the drier. Even though the other two didnt... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased 3 hoodies from Superdry, and they are my favorites in my closet rotation. The material is high quality and thick, which works well as a layer during the winter or a simple pullover during... Näytä lisää
Excellent quality and incredibly fast delivery! We’ve ordered from them before, and some of our shirts are still in great condition after four years of regular use, which really says a lot about the q... Näytä lisää
I paid through Apple Pay which automatically enters your information. Somehow my shipping and billing address got changed to an unknown address. I don’t know how but I was still charged & never receiv... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Yhteystiedot
Unit 60 The Runnings, GL51 9NW, Cheltenham, Yhdistynyt kuningaskunta
- customerserviceus@superdry.com
- www.superdry.com/us
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Faster than expected
Shipping was delivery was fast. From the U.K to Illinois, U.S in a few days.
I only received one of the shirts i…
I only received one of the shirts i ordered. But i do love super dry flannel shirts.
Received damage pair of pants
Received damage pair of pants. The only options they gave me were to accept %10 off or return and buy again, this option required me to pay shipping twice. The %10 off is no different than the discount they send out after you order. Maybe I’m old but I feel if you spend $150 on a pair of pants, and they show up damaged, they should offer to send another pair out right away and immediately give you a return shipping label. Now I’m sitting here with damaged paints and have to decide to live with it or risk sending them back maybe getting a refund. I’m not impressed. Don’t think I’ll ever purchase from SuperDry again. Sucks because I was actually planning on buying several more pair of these, but not with this bad experience.
Your products are always awesome ,guys
Your products are always awesome ,guys! Keep on doing thus way !
Illogical return policy of requiring…
Illogical return policy of requiring advanced payment for shipping returned item back, why not just deduct from total refunded?
I never got the package and I got in…
I never got the package and I got in touch with customer service and I still haven’t Hurd back and it’s been a few days already
Super Afghan coat
This wonderful Afghan coat is for my grandfather who turns 21. I’m so excited to see her in it.
My son loves these sweatshirts
My son loves these sweatshirts! They are true to size, comfy, and wash well. This is his third Super Dry sweatshirt and I know he wants more! Thanks for great quality and timely shipping!
They never would read my full email…
They never would read my full email until the fifth email I sent in all caps saying read my full email. All I asked was to double check the address I was mailing a return to because the address they gave me auto corrected to something different. This was a gift from Christmas so I wasn’t able to just submit a return on the website.
I love the jacket and the quality the…
I love the jacket and the quality the size run small and the customer service in the store very bad they refused to exchange my jacket just because I purchased it online saying they can only do return but I needed my jacket at this point because the weather was very cold and jacket came with broken zipper which is not my fault
I got wrong item and chat with custom…
I got wrong item and chat with custom service,no response for 3weeks
I ordered the Everest bomber jacket and…
I ordered the Everest bomber jacket and I was send a totally different jacket. I message customer service on the website and I didn’t get a response until after a week. I was told to return by mail or go to store to return or an exchange.Now I have to travel to the store to try and get an exchange because my daughter really wants the jacket. This is a big inconvenience for me. I don’t think I’ll ever order any from your website ever again. I understand people make mistakes but this was a big mistake, and customer service took way too long to respond to my message.
The worst experience ever
The worst experience ever. After almost a Month of my purchase I did not receive it yet.
Nice fit
Nice fit. XS for petite women. I'm 5'2 and 130. Only issue not warm enough for January winter. Need another layer underneath.
I love my coat
The fit is as expected and the delivery…
The fit is as expected and the delivery came quicker than expected. I had to order one size larger than my usual size and thanks to online recommendations I was able to do that. Very satisfied with quality of materials.
Built for the cold
I have had many different types of coats and jackets, but these jackets are the best that I have worn. When you put it on, it like a fortress against the cold environment
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