I really liked the material of the tshirts i ordered however 4 of them shrunk terribly and the customer service told me they cant help because i put them in the drier. Even though the other two didnt... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased 3 hoodies from Superdry, and they are my favorites in my closet rotation. The material is high quality and thick, which works well as a layer during the winter or a simple pullover during... Näytä lisää
Excellent quality and incredibly fast delivery! We’ve ordered from them before, and some of our shirts are still in great condition after four years of regular use, which really says a lot about the q... Näytä lisää
I paid through Apple Pay which automatically enters your information. Somehow my shipping and billing address got changed to an unknown address. I don’t know how but I was still charged & never receiv... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Yhteystiedot
Unit 60 The Runnings, GL51 9NW, Cheltenham, Yhdistynyt kuningaskunta
- customerserviceus@superdry.com
- www.superdry.com/us
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Items were delivered on time.
Items were delivered on time.
Tee shirts are as pictured on web site
The sizing isn't clear
The sizing isn't clear. I ordered British sizing and was sent clothing that was way too large. Why would you include that, as a British company, on the American site without notice that the clothing for this market will follow American sizing. I had to pay for shipping a return, as exchanges aren't an option. In the end, I paid money to end up with nothing.
Encantado con todo
Giving one star as it was the least…
Giving one star as it was the least options available. My order was mispaced in shioment and there is no ownership or initiative from superdry merchandies.
the worst shopping and customer experience
terrible customer service. you don't have a phone number so i have to jump through hoops just to get in contact with anyone from customer service. i still don't have my item and when i requested assistance with getting my address fixed, i was basically told it's my problem to fix with UPS (even though UPS themselves said that Superdry is responsible). and it's been 3 weeks and i have no item and no refund. if i could give you 0 stars i would
Delivery was super fast.
So happy with design and comfortable to…
So happy with design and comfortable to wear
I bought $300 worth of merchandise
I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an extra $15 for the opportunity to purchase clothes from a brand that I like.
It's a horrible user experience. It leaves me feeling worse about SuperDry as a brand. I think you can do better.
Los productos son de muy buena calidad…
Los productos son de muy buena calidad y el envío lo hacen en el menor tiempo posible
Great product and customer service!
Quality is top
Superdry is top design and clothing quality. Hoodies are the best in class, love tshirts and a lot of really coll stuff for girls
I bought two long sleeve T-shirts
I bought two long sleeve T-shirts. When they arrive one was made in Turkey and the other was made in India. The one from Turkey was great. The one from India is unsatisfactory. The Turkish cotton is nice and soft. The Indian cotton is too thin and the shirt is skimpy compared to the other. I’m disappointed that Superdry does not keep their quality consistent.
Super dry it’s my favorite brand
Super dry it’s my favorite brand. I like the style the material. It really fits on me. It looks very skinny on me. I also bought it for my son and my sisters and my nephew. They’re all love the styles. I also recommend my friend to buy jacket and T-shirt
Superdry is very quick for shipping and…
Superdry is very quick for shipping and handling and the product is very good quality. The only issue is you need to size up.
Arrived earlier than expected.
This brand is super innovative and I…
This brand is super innovative and I like the designs in their graphic t-shirts and also the quality of the casual garments.
I am a big fan of this brand since I was in Venezuela
It was fast, return policy could Improve
It was fast, but what I don't like was to pay (even 2 dollars) in Fedex to return items
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