Superdry - Bluewater Arvostelua 

I ordered two separate Fleece tops on online, the first being too small, a size Small. The stitching around the neck and shoulders were as they should neat without any WHITE stitching showing. I then organise a RETURN online (to Store). Reordering immediate a Medium replacement online. On arrival the Medium had bad stitching around the neck and shoulder area - WHITE stitching visible in contrast to what should be an all Green Fleece. Again, immediately had to organise a RETURN online, to store. I drove to a shopping mall in Kent, to exchange and purchase the Medium they had in stock. Sadly, the Fleece they had in stock had the identical Faulty Stitching. I left the Mall in Kent, and headed to London, Oxford Street. Where my final purchase was satisfied. Note. Even at the Oxford Street store, Faulty Stitching could be seen in similar items. Quality Control is a definite issue and needs greater attention on the part of Superdry. My issue is Time Wasted, and travel expense, due to faulty quality standards.

Clothes themselves were good quality. However I found the changing rooms a bit stranger because there wasn't any signs saying whether they unisex or not so I just walked into one as there was no staff to help. Also, no one came up to me to speak to me or ask if I needed any help.

All very easy to purchase and excellent product

Bringing back a faulty jacket and getting a replacement was a breeze, thanks to the member of staff that assisted me.
First class customer service 👏⭐️⭐️⭐️⭐️⭐️

Great customer service

Vast selection of products both online and instore. Great new designs and all good quality and well made.

Excellent staff who went above and beyond to make sure I got correct coat, They were helpful and knowledgeable in the item I wished to purchase

Good delivery.
Nice product.
Comfortable to wear.

Good quality, nice staff

Great customer service and quality clothes as always!

The asst manager (Callum) took his time giving us ideas on sizing and item availability.
Thanked him for his time as he made the experience very enjoyable, especially as the clothing rails are now like a maze in the shop!!

Great range of products and prices

The staff member who assisted me was really helpful and knowledgeable.

Easy shopping experience with friendly and helpful staff.

Everything was packaged well and delivered on time and came in great condition. Superdry never disappoint

My experience at your Bluewater store was the first and it was pleasant as your staff were not only professional but also very helpful too.