We use Strukta a lot to complete my Building project? We buy various goods from them. And they always have larger Lintels in stock. Which is great when you want as soon as possible. Great service F... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Great Building Materials Company, Great people, very knowledgeable and helpful. Good prices. Good stock Great next day delivery to me. Thank you.
Isaac help me get exactly what I needed and price are always competitive, thankyou :). In the words of Arnold Ill be back!
Throughout the Covid 19 crisis Strukta have remained trading for their client-base. Using their intuition they did not close. Strukta are an example to the other big companies who simply left their sm... Näytä lisää
Yrityksen tiedot
- Rakennustarvikkeet
- Rakennustarvikeliike
- Eristetoimittaja
- Kattotarvikeliike
- Terästuotteiden jälleenmyyjä
- Työkalukauppa
Yrityksen kirjoittama
strukta Group is a UK based specialist builders merchants. Stocking building supplies, equipment and tools at great value to businesses in the south of England.
Yhteystiedot
Walworth Road 36, SP10 5LH, Andover, Yhdistynyt kuningaskunta
- www.strukta.co.uk
4,6
Erinomainen
251 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First order I placed that you delivered…
First order I placed that you delivered you forgot items.
Then on the re-delivery of those forgotten items, you delivered them to the wrong address.
Sort it out !!
23. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä strukta Group
Hi Kevin. Thank you for your review. We pride ourselves on delivering exceptional customer service; so it's always disappointing to hear that a customer feels let down. Your case is being looked into and we will be in touch. Again, sincere apologies for any inconvenience caused.
All good quick delivery thanks
16. tammikuuta 2024
Oma-aloitteinen arvostelu
Can’t praise them enough very well done…
Can’t praise them enough very well done strukta
12. joulukuuta 2023
Oma-aloitteinen arvostelu
Relaxed amenable
Relaxed, amenable, very helpful and immediate communication
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Placed my order late in the afternoon…
Placed my order late in the afternoon and it was on site early the next morning. All delivered as requested and good quality items. I couldn't fault the service
13. marraskuuta 2023
Oma-aloitteinen arvostelu
5*s for Strukta Group.
The Strukta team have provided outstanding customer service to us over the past year and a half. We especially enjoy using the Strukta Hub. The range of items and the next day delivery feature make the last-minute worries a thing of the past!
Maddox Homes Ltd.
11. marraskuuta 2023
Oma-aloitteinen arvostelu
Super Strukta Great service and fast delivery…
Great service and fast delivery response!
Highly recommend
3. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä strukta Group
Thank you for your review; we're delighted to hear that we've delivered the great service we set out to! We look forward to supporting you going forward.
Phone order
It took four attempts phoning before someone answered the phone
After ordering the product, I was told it would come the next day after two days I chased it up to find it was put on a collection ticket and not a delivery as discussed on the phone.
Arrived with me 4 days after ordered losing 3 days on site
25. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä strukta Group
We're very sorry to hear that you did not have a positive experience with us. We pride ourselves on delivering exceptional customer service so it is disappointing for us when something goes wrong. We are looking into the situation to understand what happened. Once again, sincere apologies for any inconvenience caused.
Amazing 🤩
As always I have had a great experience. Everyone is friendly and welcoming and a free drink is always nice.
Sam knows his stuff and is always there to give great advice. Prices are very reasonable.
Thanks for being there to help whenever need it. Cheers guys
26. syyskuuta 2023
Oma-aloitteinen arvostelu
This is the first time I’ve used…
This is the first time I’ve used Strukta although I’ve seen their delivery vans on numerous occasions. I used the telephone ordering service which was brilliant. Very helpful knowledgeable staff and with next day delivery you couldn’t ask for more. First rate company and no wonder the trade use them so much. Couldn’t ask for a better experience. Thank you
9. elokuuta 2023
Oma-aloitteinen arvostelu
Totally impressed
This was the first time that we'd used this company in an emergency. From start to finish their customer service was excellent. I rang up for a quote and the lady I spoke to took my details and the quote was sent to me within the hour. In fact it may have only been 20 mins or less, it wasn't long. We placed an order as the product cost and delivery charges were excellent compared to other places in the area we had looked at. The product was delivered to our door the next morning at 7am before the builder arrived at 7.45am. We couldn't fault them. The customer service, value for money and friendly approach even right down to the driver was faultless. The management team must be very proud of their staff as they were all on the ball. I would definitely use this company again when the need arises. They definitely saved us a big headache.
10. elokuuta 2023
Oma-aloitteinen arvostelu
Online ordering system is great
Online ordering system is great, its so much easier as I can look at what I am ordering and compare agaist similar products, delivery is always next day if ordered before the cut off time. Staff are always friendly and professional. Strukta is a great company to use.
1. elokuuta 2023
Oma-aloitteinen arvostelu
the hub is really easy to use and…
the hub is really easy to use and usually has what i need to order. The stock is always full and its very rare something is not available.
Deliveries are always very prompt and usually delivered next day and boxed very professionally.
Great company to use.
26. heinäkuuta 2023
Oma-aloitteinen arvostelu
Awful service, awful product, awful complaint process
Awful experience. Ordered an RSJ from Strukta Bournemouth. They misread the calculations I gave them from my structural engineer and provided me with an incorrect length. I assumed they did their job properly and read the calculations properly and paid up only to find that when trying to install the beam it was too short. Also the beam didn't come until after 4 days and didn't come when they said it was going to when they texted me. Also it wasn't until after paying did they tell me it was a non-refundable item. I am still trying to get my money back and according to Giles who is dealing with my complaint as a "goodwill gesture" I have to return a steel beam I don't want, and pay 50% reduced restock charge and they are refusing to give me my money back.
20. heinäkuuta 2023
Oma-aloitteinen arvostelu
Delivered on the day expected
Delivered on the day expected. Found Strukta to be very easy to work with. Will always use where I can.
27. kesäkuuta 2023
Oma-aloitteinen arvostelu
Lintel delivery to site
Prompt delivery, friendly staff, good service.
14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Always good services and hard workers
16. toukokuuta 2023
Oma-aloitteinen arvostelu
Above and beyond
What can I say about this company, we have used for several years now and are alway do whatever they can to help, I emailed Curtis at 22:30 at night desperately needing something delivered the next day, by 07:00 the next morning I had an email back saying delivered by lunch the next day , if that is not going above and beyond I don’t know what is .. highly recommend
4. toukokuuta 2023
Oma-aloitteinen arvostelu
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