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Stena Line UK Arvostelua 

3 998
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Disembarkment on return journey took 40 minutes. Copious amounts of freight and foot passengers buses went before us. Having spent a large amount of money for taking our car, we should not having been... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Just returned from my Stena Line trip to Belfast, and it was a fantastic experience! The ferry was clean, comfortable, and well-organised, with friendly staff who made the journey enjoyable. The views... Näytä lisää

Saanut 5/5 tähteä

Traveled from Hoek van Holland to Harwich and back on July 5. Absolutely brilliant staff on these sister ships. Extremely friendly and helpful all around the ship. Had breakfast in the restaurant on t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Clean and tidy ship, pleasant and polite staff. Comfortable seating. Stena plus lounge was great with tasty complimentary snacks and beverages. Contacting Stena to make changes to booking by phone w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lauttapalvelu
  2. Satamalogistiikkayritys
  3. Terminaali

Tietoja yrityksestä Stena Line UK

Yrityksen kirjoittama

At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.

Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.

Ferries to Scotland

  • Belfast – Cairnryan

Ferries to England

  • Belfast – Liverpool
  • Hook of Holland – Harwich

Ferries to Wales

  • Dublin – Holyhead
  • Rosslare – Fishguard

Ferries to Ireland

  • Holyhead – Dublin
  • Fishguard – Rosslare
  • Liverpool – Belfast
  • Cairnryan – Belfast

Ferries to the Netherlands

  • Harwich – Hook of Holland

Plan your road trip to Europe

As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.

Good to know

We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!

How to book ferry travel

Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 998)

3 026 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I can confidently state that the staff…

I can confidently state that the staff provided exceptional service from check-in to on-board, and the dining experience in the restaurant was outstanding.
I would highly recommend stenaline.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you received exceptional service from our staff throughout your journey and that you enjoyed the restaurant experience.

We truly appreciate your recommendation and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Well organised

Well organised, quick on and off system, on time. All good!

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that you found the journey well organised, with efficient boarding and disembarkation, and that everything ran on time.
We appreciate your review and look forward to welcoming you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

We travelled to Ireland from Holyhead…

We travelled to Ireland from Holyhead to Dublin and returned on the Rosslare to Fishguard route. The staff and organisation at all ports and onboard was very professional leading to a stress free trip.

19. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you found our staff professional and the organisation both onboard and at the ports efficient, helping to make your trip stress-free.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

Very friendly and clean

Very friendly and clean, only issue was the new passport EEC checks, had to wait a while once off the boat

24. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear you found our service friendly and our ship clean.

We're sorry your journey was delayed by the passport checks after disembarkation and appreciate your understanding.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Concern and help for myself as disabled…

Concern and help for myself as disabled person

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a 5 star review. We're delighted to hear our team provided the support and assistance you needed to make your journey comfortable. We look forward to welcoming you back onboard again soon.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Stress free travel with Stena

As a disabled passenger i was given priority driving on board. The staff were very helpful and friendly. The Stena Embla was clean and modern. The cabin was comfortable with çrisp white bedding and large ensuite. We enjoyed a tasty breakfast and evening meal. I can't wait for my next trip!

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your 5 star review. We're delighted you enjoyed the service from our team, your cabin, and the onboard dining. We look forward to welcoming you back onboard soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Booking by phone efficient and useful…

Booking by phone efficient and useful as it was first time .
If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good .
Both sailings plus lounge was excellent . Although return we noticed people sneaking in who didnt appear to have paid for Premium tickets , you need someone on the desk more time .
Return journey the tv in our cabin didnt work , and our Quilt cover was torn , not good really .
Overall good sailing though .

30. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review.

We're pleased to hear you enjoyed the Premium Lounge and found our booking team helpful.

We're sorry about the issues with your cabin and appreciate your feedback regarding lounge access and boarding times. We hope to welcome you onboard again in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Premier lounge was excellent

Premier lounge was excellent , great crossing .

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're thrilled to hear you enjoyed our Lounge and had a great crossing. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

The Stena Plus Lounge was a nice calm…

The Stena Plus Lounge was a nice calm space to spend 3.5 hours, but investment in comfier chairs wouldn't go amiss.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased you enjoyed the calm atmosphere in our Stena Plus Lounge and appreciate your suggestion regarding the seating. We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

A very enjoyable experience

We travelled premium with motorhome, everything bang on time. Excellent organisation for boarding and disembarking, comfortable and quiet in lounge with good service, decent food and drink, and friendly polite staff.

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted you enjoyed the Premium Lounge and the service from our team. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Ireland Bike Tour

Really good service on the 4am sail to Dublin. Food was ok but expensive. The sailing from Dublin to Holyhed was packed we spent the whole trip on deck as there was nowhere to sit. Staff were fantastic as always.

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review. We're pleased you enjoyed the service from our crew. We're sorry that seating was limited on your return journey and appreciate your feedback.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Excellent Service

Excellent Service. Efficient boarding & offloading with friendly staff to assist. Spotlessly clean public areas, fabulous cabins equipped with showers and even a TV!
Outside sun deck perfect for a relaxing stroll and air.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your 5 star review. We're delighted to hear you enjoyed the efficient service, comfortable cabin and friendly crew. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Great staff ,clean vessels ,quick…

Great staff ,clean vessels ,quick disembarking

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear you enjoyed our friendly staff, clean vessels, and efficient disembarkation. We look forward to welcoming you onboard again.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Great from start to finish

From check in to check out everything was great, comfortable cabins good food and drink and staff very friendly and helpful.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a 5 star review. We're delighted to hear you enjoyed the comfortable cabin, good food and drink, and the friendly service from our crew. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Great cheap crossing

Great cheap crossing. Wish I had a room
To go have a sleep in as you need to be quick onboard to get the best spots for comfort if you don’t have a room. Would suggest taking a blanket and maybe a small pillow and snacks on board if you don’t have a room as I was in shorts and t shirt and it was cold on board it was warmer outside on the deck. Other than that everything was spot on and the food in the canteen was actually quite nice. The workers on board are very happy and will help with anything. Thank you and I will be back next year.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review. We're pleased to hear you enjoyed the crossing, the food, and the friendly service from our crew. We appreciate your feedback and look forward to welcoming you back onboard next year.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Smooth check in even when busy

Smooth check in even when busy, on time arrival and perfect crossing.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted to hear check-in was smooth, your crossing was perfect, and that you arrived on time. We look forward to welcoming you back onboard.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Outbound ferry was lovely calm seas

Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and reminders to parents that a ship is not a space for kids running screaming, throwing things and making a mess whilst they sit drinking and ignoring the carnage. Whilst not directly Stenas fault. A few reminder announcements wouldn't go amiss.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review.

We're delighted to hear you enjoyed your outbound journey and found our staff welcoming.

We're sorry that your return crossing was affected by the behaviour of other passengers, and we appreciate your feedback regarding onboard announcements. Your comments will be shared with our team.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Good apart from long wait at Birkenhead!

Everything was good apart from long wait before boarding at Birkenhead.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased you had a good journey overall, though we're sorry about the wait before boarding in Birkenhead. We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Holiday travel

The overall experience with Stena has always been good that is why we continue to use this company, booking process is very easy and always keep you up to date with text and emails. Staff are always very helpful.

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your 5 star review and continued loyalty. We're delighted to hear you've consistently had a good experience with us and that you find our booking process easy and our staff helpful. We look forward to welcoming you back onboard soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

A great company to sail with

A great company to sail with. Would be 5* but the food offering isn't great and the standard wifi is very poor. Current reduction in Irish Sea crossings is also inconvenient but to be fair that is not the fault of the company. It does seem to be taking a long time to repair the berth at Holyhead hence the reduced sailings.

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review.

We're delighted to hear that you enjoy sailing with us.

We're sorry that our food offering and standard Wi-Fi did not meet your expectations. We appreciate your feedback and will share it with the relevant teams as we continue to improve our onboard experience.

We also understand the inconvenience caused by the disruption to the Irish Sea schedule and appreciate your understanding regarding the circumstances.

We hope to welcome you onboard again soon.

Regards
Dave
Stena Line

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