Starr Luxury Cars Arvostelua 

189
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

First class service. Beautiful car, very comfortable & arrived in style. Amjid was professional & made us feel like VIPs! (Even though we’re not!). Will definitely use again!

Saanut 5/5 tähteä

Great customer service. Very responsive. The team were able to make a last minute booking for me which saved my plans. I am looking forward to my next booking

Saanut 5/5 tähteä

Starr Luxury Cars did a fab job for us - my business partner retired on Tues 30th April and I ordered the Rolls Royce ghost to pick him up from home and bring him to work and after some celebrations... Näytä lisää

Saanut 5/5 tähteä

Excellent from start to finish. We needed a second car for 5 days for a family trip and actually changed to chauffeur service half way through. Adam was extremely accommodating with our ever changing... Näytä lisää

Yrityksen tiedot

  1. Autovuokraamo

Yrityksen kirjoittama

Welcome to Starr Luxury Cars, the UK's Leading Luxury Car Hire Specialist. View our luxury fleet and hire your Luxury Car today.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

189 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(189)

18 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

First class service

First class service. Beautiful car, very comfortable & arrived in style. Amjid was professional & made us feel like VIPs! (Even though we’re not!). Will definitely use again!

15. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Great customer service. Very responsive. The team were able to make a last minute booking for me which saved my plans. I am looking forward to my next booking

18. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top notch, thank you!

We booked an Aston Martin with Starr Luxury Cars for our wedding, delivered by Joe and the team. Such helpful and speedy communication, efficient in every way. Not to mention that the car was in perfect condition and an absolute dream to drive… thank you SO much.
Josh

26. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service delivered by very…

Great service delivered by very friendly and efficient team - from bespoke offers to reliable service delivery in various locations, the responsiveness and customer care by the members of the team involved was excellent

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent chauffeur service

Excellent chauffeur service and smooth booking through the app with many car options to choose from. Seamless and professional, highly recommend.

1. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

There are very few services I use over…

There are very few services I use over and over again without thinking twice and Starr Luxury Cars is one of them.

Whenever I’m in London with the girls, airport transfers are something I never compromise on. After a long flight, I just want everything to be seamless and Starr Luxury Cars gets it right every single time.

For this trip, I booked the Rolls-Royce Cullinan for myself and the Mercedes Viano for our luggage. Both drivers were waiting exactly where they said they would be when we arrived, helped us with every bag and made the entire experience effortless from start to finish.

The cars were immaculate, the service was impeccable and every little detail was taken care of. It’s that level of consistency and professionalism that keeps me coming back.

Luxury, for me, is about peace of mind and that’s exactly what Starr Luxury Cars delivers every single time.

If you’re travelling to or from London and want a chauffeur service you can genuinely rely on, I can’t recommend them enough for airport transfers and the duration of your stay in London.

29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Decided to hire a car at very short…

Decided to hire a car at very short notice - I emailed them at 2pm and car was delivered to my home by 6pm. Process was all very smooth and the deposit was cleared back to my card within the 7 working days they said it would be.

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disgusting appalling and worst…

Disgusting appalling and worst experience ever. Suggest do not book from them. I hired a Lamborghini on 15 jan for five days. Firstly car broke down the same day. Secondly the refund is never paid as per contract. It took hundreds of emails and got my refund in instalments after five months. I have been charged quarter of the refund amount in bank charges and interest for the amount i was supposed to be paid back in fifteen days.
I wish there was a negative ratings. Biggest fraudsters i have come across in my life. They just use your money for their benefit. I am sure that i am not the first and wont be the last. Absolute disgrace. BE CARFUL OF WHITE COLLAR FRAUDSTERS. THE EXCUSES THEY GIVE ARE LAME.

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Starr Luxury Cars-logo

Vastaus yritykseltä Starr Luxury Cars

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet the standards we strive to provide.

Unfortunately, while every vehicle is thoroughly prepared before each hire, supercars are highly specialised and, at times, can be temperamental despite the best preventative measures. We completely understand how frustrating it must have been for your hire to be disrupted by an unexpected mechanical issue on the very first day.

We also sincerely apologise for the delay in the return of your deposit. As deposits are often held and released through our partner operators, there can occasionally be delays outside of our direct control. However, we recognise that this does not lessen the inconvenience caused to you, and we appreciate the considerable patience you showed throughout the process.

We are currently reviewing our internal procedures and the processes we have in place with our partner operators to help ensure that situations such as this are handled more efficiently and with clearer communication in the future.

While we regret the delays and frustration you experienced, we are pleased that your full deposit refund was ultimately returned to you. We understand that this outcome took far longer than it should have, and for that, we sincerely apologise.

Your feedback has been taken seriously and will be used to improve the experience we provide to future customers.

Starr Lux CR Team

Saanut 5/5 tähteä

Amazing service as always

Amazing service as always. Professional, reliable, and extremely helpful from start to finish. The vehicle was presented perfectly and the whole experience was seamless. Highly recommend Starr Luxury Cars!

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Starr Luxury Cars-logo

Vastaus yritykseltä Starr Luxury Cars

Thank you for your continued trust and support. It means a great deal to us to have returning clients who choose Starr Luxury Cars time and time again.

We're delighted to hear that you found our service professional, reliable and helpful from start to finish. We take great pride in ensuring every vehicle in our luxury car hire fleet is presented to the highest standards, delivering a seamless and memorable experience for every client.

Your recommendation is truly appreciated and motivates our team to continue providing exceptional customer service and premium luxury and supercar hire experiences. We look forward to welcoming you back again soon and helping make your next journey just as effortless and enjoyable.

Starr Lux CR Team

Saanut 1/5 tähteä

6 months, £5k deposit still unreturned

Car was good and pick up easy but be warned that we've been waiting now over 4 months for our £5k deposit. The company have cited 'internal issues' that have prevented them paying it back. They have promised for months that it will come back and they keep pushing the date back so be warned.

22. elokuuta 2025
Oma-aloitteinen arvostelu
Starr Luxury Cars-logo

Vastaus yritykseltä Starr Luxury Cars

Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the vehicle itself and that the collection process was straightforward.

That said, we sincerely apologise for the delay you experienced in receiving the return of your security deposit. We completely understand how frustrating and concerning it must have been to wait significantly longer than anticipated, particularly when the expected timelines changed along the way.

The delay arose due to administrative issues involving our partner operators and internal processing procedures. While the deposit was always secure and fully accounted for, we recognise that this does not excuse the inconvenience caused or the impact it had on your overall experience.

We are, however, pleased that your full deposit has now been returned. We appreciate the patience you showed throughout the process and acknowledge that the refund should have been completed much sooner. As a result of experiences such as yours, we are actively reviewing and improving our internal procedures and partner processes to ensure future deposit returns are handled more efficiently and with clearer communication.

Thank you again for your honest feedback. It helps us identify where improvements are needed, and we hope to have the opportunity to provide you with the seamless experience that we strive to deliver from start to finish.

Starr Lux CR Team

Saanut 5/5 tähteä

Absolutely perfect

Absolutely perfect! If you're looking for a luxury transfer, your search ends here. I wholeheartedly recommend this company. The organization and execution are flawless. We received excellent advice, and our chauffeur in Paris became a friend. The Rolls Royce and the S-Class were also fantastic. A huge thank you, especially to Mr. Rum Nejad! We look forward to using them again soon! Ich 🌟🌟🌟🌟🌟

11. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Good experience overall

Had initially booked a Porsche Boxster for a week, but since that car had been involved in a crash, I got offered an upgrade to a Porsche 911 Cabrio for not that much more. Aaron delivered the car to me at the airport on time and was very helpful pointing out and documenting any and all existing blemishes on the car.

Overall a very positive rental experience from start to finish. Thank you to all the team.

3. heinäkuuta 2025
Oma-aloitteinen arvostelu

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