Spares2go Arvostelua 

197
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered a mower blade Friday, told it would arrive Tuesday, was away over the weekend arrived home Sunday night too find it pushed through letterbox ! quick & efficient.

Saanut 1/5 tähteä

Ordered £79 replacement battery for cordless hoover from this company on Amazon. Battery lasted for 10 mins before draining out. Failed to recharge up. Returned item (paid for postage from my own... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Perhaps the poor reviewers had bad luck? We found Spares2go excellent - helpful, quick to respond and asked sensible questions to ensure they supplied the correct products. Why not 5 stars? Because... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Moved house and was confronted with an old (2000) noisy Smeg twin fuel cooker. Asked the local Smeg authorised dealership to visit but was declined because the cooling fan was now obsolete. As a long... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kodinkonemyymälä

Erilaisten ulkoisten lähteiden tuottama tieto

Spares and Spare Parts for Domestic Electrical Appliances - Find your part


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

197 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(197)

11 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The receptionist Karen went above and…

The receptionist Karen went above and beyond with my order. She chased it in the work shop to delivery and resolved everything I was querying. A mark of an excellent company and one I will use in the future. Thank you.

5. huhtikuuta 2023
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you Karen - most kind!

Saanut 5/5 tähteä

From order to delivery I always kept…

From order to delivery I always kept informed on my order progress,
Item arrived in more than expected protective packaging can’t fault anything regarding my order many thanks.

17. maaliskuuta 2023
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you Andrew - our pleasure!

Saanut 5/5 tähteä

Christmas dinner saved!

With only 10 days till Christmas the element in my cooker blew. I nearly bought the part from a different company called spares-2-go on Amazon but searching gave lots of negative reviews. I then found Spares2go and the same part at a very good price. Postal strikes made me worried about delivery in time for Christmas so I contacted the company asking how they sent their orders out. Des sent me a link to add courier delivery to my order, the overall price was still lower than other competitors. Two days later I have fixed my oven, we will be eating Christmas dinner!
I nearly didn't place my order because of some negative reviews but then realised that those reviews were actually meant to be for the other company with a similar name 'spares-2-go' that I had seen on Amazon, those bad reviews had mistakenly been left against this company. Don't mix up the companies, Spares2go is very good and were extremely helpful.

16. joulukuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

A very nice story Chris (with me modestly starring in it :-)).
It was a pleasure to help - have a great Christmas (dinner) !

Des

Saanut 5/5 tähteä

ordered a filter holder for a dualit kettle

ordered a filter holder for a discontinued dualit kettle, and grateful that i could source this item from them. i would recommend this company as they delivered on a hard to find item. will use again!

8. joulukuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you Ivan - that's super kind of you!

All the best.

Des

Saanut 5/5 tähteä

company helped me with sound…

company helped me with sound advice on ordering parts and also valuable advice on fitting instructions
I can highly recommend this supplier who also gives value for money

11. marraskuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Hi Roger.
Thanks again for this very kind review - much appreciated!

Des

Saanut 5/5 tähteä

Excellent

Excellent, speedy response to my email query. Thanks very much.

31. lokakuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Hi Frances. That's extremely speedy and good to have. It was our pleasure to help you. Good luck with the sale of the part!

Des

Saanut 5/5 tähteä

Spare part for a 30 year old freezer

I was looking for a spare freezer flap for a 30year old Zanussi freezer and tried the usual web sites who were unable to help . I then found Spares2go who could source the part for me. After a slight mix up at the beginning the problem was sorted quickly. They acted promptly to all my email queries . I will certainly use them again !

25. elokuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Hi Rowena. Thank you so much for this review! We do work very hard to please and little rewards such as this one make it all worthwhile.

Des

Saanut 5/5 tähteä

Easy order process, excellent communication!

The communication with this company was excellent. Despite the supply of parts being halted from the manufacturer, they kept me is full knowledge of when my part would be dispatched. They responded immediately to my enquiry. Thank you

18. elokuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you for this Margaret - We do our best!

Saanut 5/5 tähteä

This was the only place I could source…Better to repair than discard

This was the only place I could source a replacement motor for my old Aquavac Wet or Dry cleaner.

There was quite a delay in the part arriving but my initial query was responded to quickly and I was kept informed as to the likely arrival date.

I am pleased to say that the motor did arrive and I have now fitted it and it works perfectly.

I am very happy with the service I received and would thoroughly recommend Spares 2 Go.

26. huhtikuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you very much Philip - It was a bit of a challenge, but we got there in the end!

Saanut 1/5 tähteä

No item delivered

I asked for more details about an item before ordering and received an answer very quickly which was encouraging. However, after ordering, the item was not delivered and there were no replies to emails asking how much longer delivery would take, and then asking for a refund. A refund was finally made but only after raising a dispute via PayPal. And before you try to pass this off as a review of the wrong company, I followed the link above to your website believing I could avoid poor service that way. I definitely ordered through your company.

18. maaliskuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Hi. We will not try to "pass this off" as a review on the wrong company - we take full ownership of this. (We only ever defend ourselves when the review IS about the fake company - as happens far too frequently)
We did have a minor problem with delivery of this item and we were a little slow to respond - hands up - we could have done better but I think a 1-star review is a little harsh...

Des
spares2go.co.uk

Saanut 5/5 tähteä

EXCELLENT EFFICIENT COMPANY

FAIRLY PRICED ITEM, WITH EXCELLENT CUSTOMER SERVICE AFTER REQUEST FOR URGENT DELIVERY.
WOULD CERTAINLY USE THIS FORDINGBRIDGE COMPANY AGAIN.

21. tammikuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you for taking the time and trouble to review us Robert - it also helps to counterbalance the negative reviews which belong to an entirely different company - but Trustpilot seem to be unable/unwilling to recognise or remove these incorrect reviews - most frustrating!

Des

Saanut 4/5 tähteä

5 star service, 3 star delivery (post office)

Would be 5 stars if it wasn't for a long delay in delivery ( about a month) however, this is a good business doing its best in difficult times. Communication throughout was excellent, and the part arrived eventually. I would definitely use again, and have no hesitation in recommending to others.

20. tammikuuta 2022
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you for your kind review (and understanding) Paul. Most appreciated. Des

Saanut 5/5 tähteä

Very helpful

I ordered a part which proved to be a bit hard to find and the first one received did not fit but returning it was easy and at no cost to me. As soon as the manufacturer was able to provide the correct one, it was sent on to me. I was informed of progress throughout.

11. joulukuuta 2021
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you Mr.Hargraves, it was very pleasing to be able to sort the problem out for you. Des

Saanut 1/5 tähteä

Had to pay for return, they sent wrong items

I order two lots of cooker hood filters and was sent completely different filters to the picture on the website?. I also due to no fault of my own, had to pay to have them returned. I order on Amazon 205-5432098-1033930. They cost me £42.78 and I had to pay £2.75 to Hermes to have them delivered. Please everyone be warned by ordering from this company that even if it's not your fault that to return, you will have to pay. Terrible company.

30. lokakuuta 2021
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Hello Andrew

This order has nothing to do with us, the original Spares2go.
There is a company operating on ebay and Amazon who have stolen our (good) name.(We do not sell on either of those platforms) They are in Cheshire, we are in Hampshire. 

You will need to refer back to them.

In the meanwhile if there is anything else you need, don't forget the original spares2go.co.uk.

Many thanks

Des
Customer Services Manager
for the Original Spares2go
spares2go.co.uk

Registered Office:
36A Station Road
New Milton BH25 6JX
Incorporated in the UK. Number 4665213

Saanut 1/5 tähteä

Damaged item received asked for part…

Damaged item received asked for part refund due to disability with hands and unable to send back told no .. thanks for nothing.
Also take ages to reply to E mails, #bekind

29. syyskuuta 2021
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Hello

Please advise postcode or zipcode to enable us to identify the order.

Many thanks

Saanut 1/5 tähteä

Emails ignored, still don't have item purchased

Purchased power cord in January and was sent the wrong thing. I returned it and had to pay postage. Have been waiting for the correct item ever since. I appreciate supply delays but only one in five of my emails asking for updates are even acknowledged. I have now requested a refund and been ignored again. Food Processor going into landfill as taking up space and not usable. :-(

6. syyskuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent company, recommended.

Excellent company. We needed a fairly small obscure part for our Dualit kettle and found what we were looking for on the website. After ordering the part I was kept up to date by Des because the part was on back order from Dualit and there was a delay.
Happily this wasn’t too long and the part is now fitted and Spares2go have a happy customer. We’ll done chaps.

9. heinäkuuta 2021
Oma-aloitteinen arvostelu
Spares2go-logo

Vastaus yritykseltä Spares2go

Thank you John.
Always a pleasure dealing with you - don't stay away too long!

Des

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