Vastaus yritykseltä Sonjiki
Thank you so much for your lovely review. I’m so pleased to hear that your order arrived on time and that you were happy with the product.
Your support means a lot :)
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Yrityksen tiedot
Yrityksen kirjoittama
Established in 2015, Sonjiki is a heritage fashion house specialising in African modest fashion for Muslim women worldwide. Our collections turn dressing into a ritual of self-care, blending faith, culture, and elegance. Explore our range of prayer gowns, dresses, co-ords, and men’s hula caps, alongside traditional African wraps such as Toub, Lafaya, and Melhfa, and the iconic Mayafi veil. We celebrate authentic craftsmanship using luxurious fabrics like Swiss lace, African prints, and Bazine, creating pieces that honour heritage while supporting confidence and dignity. Perfect for Ramadan, Eid, weddings, or everyday moments, Sonjiki offers culturally rooted clothing that nurtures identity, self-love, and quiet elegance in every wardrobe.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 7767 339219
- hello@sonjiki.co.uk
- www.sonjiki.co.uk
4,2
Hyvä
18 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Vastaus yritykseltä Sonjiki
Hi Zubair,
I’m sorry you’re still waiting for your parcel. I understand how frustrating that can be.
Your order was dispatched within 24 hours, and all of our shipments are sent using reputable, fully tracked and insured delivery partners. Tracking is automatically issued at dispatch so customers can follow their parcel through transit. I can also see that a delivery attempt was recently made, and the parcel remains within the stated delivery window.
I’ve sent you an email directly with further details so we can ensure this is resolved smoothly and without delay.
Thank you for your continued support as a returning customer, it’s genuinely appreciated.
Kind regards,
Sonjiki Customer Care
The mayafi l ordered were beautiful
The mayafi I ordered are beautiful, absolutely lovely. Speedy delivery too. Will recommend 100%
10. tammikuuta 2026
Vastaus yritykseltä Sonjiki
Thank you so much Lizzy for your kind words. I’m truly pleased to hear you’re happy with your Mayafi.
We take great care in both the quality of our pieces and the service behind them, so it’s wonderful to know they arrived promptly and met your expectations.
Your recommendation genuinely means a lot to us. We appreciate your support and look forward to welcoming you back again.
Kind regards,
Sonjiki Customer Care
Vastaus yritykseltä Sonjiki
I’m so pleased the dress met your expectations. Thank you for choosing Sonjiki and sharing your experience.
Vastaus yritykseltä Sonjiki
I appreciate your generous rating and support. Thank you for being part of the Sonjiki journey.
Love this brand
My favourite brand. Sonjiki is transforming African fashion.
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sonjiki
I’m truly grateful for your support. Knowing Sonjiki resonates with you and contributes to African fashion means a great deal to me.
Love it but unfortunately too small for…
Love it but unfortunately too small for me, so I’m retuning it.
29. kesäkuuta 2025
Vastaus yritykseltä Sonjiki
I’m glad you loved it and I’m sorry the size wasn’t right this time. I appreciate you letting us know and hope we can find the perfect fit for you soon.
Beautiful mayafi
It was very easy to order and item received earlier than expected. Thank you.
23. toukokuuta 2025
Vastaus yritykseltä Sonjiki
Thank you so much for your kind words! We're delighted to hear you loved your Mayafi and that your order arrived ahead of time. It means a lot to us that you had a smooth experience, we truly appreciate your support.
I received my items and they are…
I received my items and they are absolutely beautiful and even better than the pictures.
Thank you
29. tammikuuta 2025
Vastaus yritykseltä Sonjiki
Thank you so much! Your support means a lot to us! Enjoy your pieces, and hope to see you back soon x
Halleluyah
Halleluyah! I had previously emailed the company and received a quick response. My two items arrived as expected and were securely packed. Both items are beautiful. Thank you.
Shalom
1. lokakuuta 2024
Vastaus yritykseltä Sonjiki
Thank you for your kind words! We’re glad you were happy with our service and that the items met your expectations.
Warm regards,
Sonjiki Team
Excellent service and great…
Excellent service and great communication!
12. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sonjiki
Thank you for your kind words! We’re pleased to hear you appreciated our service and communication. We look forward to serving you again!
Best regards,
Vastaus yritykseltä Sonjiki
Thank you for your feedback! We're happy to know you had a great experience. We look forward to welcoming you back soon!
Best regards,
Best costumer service I ever received
Best costumer service I ever received! My products arrived on time and Quality was impeccable.
14. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sonjiki
Thank you for your wonderful feedback! We're delighted to hear that you were pleased with our service and the quality of our products. Ensuring timely delivery and top-notch quality is always our priority. Looking forward to serving you again soon!
Best regards,
Fast delivery and products are good…
Fast delivery and products are good quality. Would high recommend this seller
24. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sonjiki
Thank you for your feedback! We're pleased to hear you were happy with the quality of our products and the speedy delivery. We appreciate your recommendation and hope to serve you again soon.
Best regards,
I bought the beautiful BouBou & it was…
I bought the beautiful BouBou & it was everything i expected and more. I purchased it for my sister-in-law for her birthday and she loves it! The speedy delivery made sure it came on time for me to gift it. There was clear communication from Sonjiki, although not much needed due to exceeding expectations.
1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sonjiki
Thank you for your wonderful review! We’re glad to hear the Boubou was everything you hoped for and more, and that it arrived in time for your sister-in-law’s birthday. We appreciate your support and look forward to serving you again. If you need anything else, feel free to reach out!
Best regards,
Sonjiki
Excellent and honest service. On time delivery. No mess about. Sells pretty products exactly as seen on the website.
10. toukokuuta 2024
Vastaus yritykseltä Sonjiki
Thank you for your kind words! We’re glad you enjoyed our service and that the products met your expectations. We strive to provide a seamless shopping experience and appreciate your support.
Best regards,
Absolutely Delighted!
I couldn’t be happier with my order! The quality of the materials is top-notch, and the fits are perfect. It was just as pictured, if not better and the attention to detail in the stitching and design is impressive. The entire shopping experience was seamless, from browsing the website to the quick delivery. I've already received multiple compliments. I’ll definitely be ordering again. Highly recommend!
30. maaliskuuta 2024
Vastaus yritykseltä Sonjiki
Thank you for your fantastic feedback! We’re so glad you loved the quality and fit of your order, and it’s wonderful to hear the compliments have been rolling in! We look forward to your next visit.
Warm regards,
My order was taken and then canceled…
My order was taken and then canceled after a week.
I am not sure why it was accepted in the first place. No explanation was given.
26. heinäkuuta 2024
Vastaus yritykseltä Sonjiki
Dear Gabrielle,
Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience caused by the cancellation of your order.
Your order was placed during our one-week Eid break, as noted on our website. Upon our return, we processed all pending orders and unfortunately found that the Xola Black Mini Mayafi was out of stock. As a result, your order was cancelled, and a full refund was processed immediately.
A note explaining the cancellation and the refund was included in the cancellation confirmation, which should have been visible to you. We are sorry if this was not clearly communicated.
We truly value your feedback and will use it to improve our service. If you have any questions or need further assistance, please feel free to contact us at hello@sonjiki.co.uk. We hope to have the opportunity to serve you better in the future.
Best regards,
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