Snobodi Arvostelua 

173
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Placed an order 1 week ago with express delivery. No tracking details yet, so contacted them via e mail. Basically said sorry were busy - not good enough. How long does it take to put a hoodie in a pa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The delivery service was super quick and well packaged. I ordered two different sizes but definitely got the wrong size all my own doing. i would normally not worry about returning an item for exchan... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Snobodi hoodie's are probably the best hoodie on the market at moment in my opinion, very comfortable with zips on pockets they even have a pocket inside the pocket with a zip . The material used feel... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great hoodie - exactly as described. Love the zipped pockets, the toasty, soft feel of the inside and the fit. I went a size up intentionally as I wanted it to be oversized and its so comforta... Näytä lisää

Yritys on vastannut


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

173 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 66 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(173)

166 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Warm, well made and worth the $$$

Great quality products that are made so well. I got two hoodies - one for my partner and one for myself. The colours are true to the photos on the website and the sizing was perfect. 100% recommend.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Lisa,

We’re really glad to hear you’re happy with the quality, colours and sizing. It’s great that both you and your partner are enjoying your hoodies.

We truly appreciate the recommendation and your support.

Emily - Snobodi

Saanut 5/5 tähteä

Great customer service & even better…

Great customer service & even better product! These hoodies are super warm, soft and the perfect item for those wet Melbourne days. Love that they have extra pockets with hidden zips and the cord in the waist band to keep the breeze out. Super comfortable for any time of year, my kids keep trying to steal mine! A true winner in our house!

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Kylie,

We’re so glad to hear you’re loving the warmth, comfort and all the little features like the hidden pockets and adjustable waistband. Perfect for those wet Melbourne days. We really appreciate your support!

Emily - Snobodi

Saanut 5/5 tähteä

Great quality for a hoodie

Purchased an Academy Hoodie from Snobodi after seeing them pop up when looking for locally created snow gear. Bought as a pre-perchase and item came super quickly once stocked in. Been wearing the hoodie in Finnish winter and can say it's doing a great job at keeping me warm and dry outside. Really thick and good quality. Lots of hidden pockets to keep items safe. Would 100% buy from these guys again. Super happy I found them.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Bree,

Thank you so much for the thoughtful review.

We’re really glad to hear the Academy Hoodie is performing well through the Finnish winter and keeping you warm and dry.

Emily - Snobodi

Saanut 5/5 tähteä

One word - Awesome

Well for me its "just" because its ultra confortable and it makes you feel like you wanna use it everyday for everything, indoors or outdoors, you name it!
Also really enjoyed the fabric as its super warm!

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi José,

Thanks so much for your review.

We’re so happy to hear it’s become your everyday go to!

Emily - Snobodi

Saanut 5/5 tähteä

I love my hoodie

What can I say,I absolutely love my hoodie so much I`m gonna buy another one, thank you to all involved x

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Tonia,

This makes our day, thank you so much for your support!

Emily - Snobodi

Saanut 1/5 tähteä

Dont order if you need it within the next 6 weeks!

Placed an order 1 week ago with express delivery. No tracking details yet, so contacted them via e mail. Basically said sorry were busy - not good enough. How long does it take to put a hoodie in a parcel & post it?? NEVER use this company if you want something to arrive quickly. Awful customer service too by Sheena who is answering e mails without actually answerig any questions.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hey Vicky,

We’re very sorry to hear about your experience and understand how frustrating this must have been. This certainly isn’t the level of service we aim to provide.

We’ve reached out to you directly via email so we can look into this properly and address the issues raised. We’re committed to resolving this for you and appreciate the opportunity to make it right.

Emily - Snobodi

Saanut 2/5 tähteä

Doesn't wash well

The hoodie is lovely and good quality, bought it for a teenager for skiing but have washed it on a low temp cycle as per the instructions and it still has stains on it, not impressed.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Nicola,

Thank you for your feedback and for your kind words about the hoodie’s quality, we really appreciate it.

Our hoodies feature a DWR (Durable Water Repellent) coating, which helps repel water and reduce the likelihood of stains soaking into the fabric. However, depending on the type of stain, it can sometimes require a targeted stain treatment prior to washing.

If you’d like, please reach out to our support team hello@snobodi.com.au with a photo of the marks and we’ll be happy to provide tailored care advice.

Emily - Snobodi

Saanut 5/5 tähteä

Amazing hoodie

I’m from Canada and I received my hoodie pretty quickly and the quality of the hoodie is amazing the fit is fantastic definitely recommend

23. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Mateo,

Thank you so much for your kind words and the recommendation. We’re so glad to hear your hoodie arrived quickly to Canada and that you’re loving the quality and fit.

Emily - Snobodi

Saanut 5/5 tähteä

Toller Kundenservice

Ich habe sehr gute Erfahrungen mit diesem Shop gemacht. Ich habe meine Bestellung aufgrund eines Fehlers beim Zahlungsvorgang über Paypal versehentlich doppelt abgegeben. Das snobodi-Team hat mich direkt kontaktiert und darauf aufmerksam gemacht und dann eine Bestellung storniert. Super nett und professionell! Auch der Versand von Australien nach Deutschland ging relativ schnell, wenn man doch die weite Strecke und den Einfuhrprozess bedenkt. Volle Empfehlung von mir für den Shop! Nur die Hoodies habe ich mir leider anders (dicker, wärmer) vorgestellt. Ich erkenne keinen Unterschied zu einem normalen Pullover und als Ersatz für eine Jacke bei Schnee oder Regen oder generell kalten Temperaturen können die Pullover entgegen der Werbung nicht herangezogen werden. Trotzdem sind sie schön und bequem!

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Mario,

Thank you for taking the time to share your experience. We’re really glad our team was able to assist quickly with the duplicate order and that your delivery to Germany arrived smoothly.

We also appreciate your honest feedback regarding the warmth of the hoodie. Our hoodies are designed to be heavyweight and cosy, however they are not intended to replace a technical outerwear jacket in snow or heavy rain conditions. We’ll take your comments on board as customer feedback is always valuable to us.

We’re pleased to hear you still find the hoodie comfortable and we appreciate your support.

Emily - Snobodi

Saanut 3/5 tähteä

Be careful for EU shipment

Be careful for EU shipment, you pay shipment fees at snobodi (~15€) + Import duties at local post (~30€)...
For a hoodie costing 80€ at start... you end up with very expansive hoodie beyond 120€!!

18. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Gregory,

Thanks for sharing your experience. Import duties and taxes for EU deliveries are determined by local customs and aren’t included in our shipping cost. These charges are outside of our control and are noted in our shipping policy.

We appreciate your feedback.

Emily - Snobodi

Saanut 3/5 tähteä

Parcel never arrived

Incredible quality - sketchy service

Ive had 2 tracksuits following an order where a delivery went missing. They’re unbelievable quality!

The customer service regarding my missing item was terrible until I reached out to Hugh via social media, customer shouldn’t have to do that but there was a quick resolve so hopefully it’s a breakdown in communication and some staff training will mean that in future it’s dealt with correctly and not a refraction of the brand!

Advice: Take the insurance off your checkout!! No terms & conditions and it doesn’t protect in the way it advertises! An extra 2/3 pounds (dollars) per order isn’t worth your brand reputation!

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Terry,

We’re sorry for the frustration caused while this was being resolved. As the parcel was marked as delivered this was not a matter of refusal but of following the carrier’s standard investigation process. Unfortunately these investigations can take some time to complete.

Our team has since issued a full refund which should appear back in your original payment method within a few business days depending on your provider.

If you need anything further our support team is here to help.

Emily - Snobodi

Saanut 1/5 tähteä

Don't do this

Company won't allow cancellation of orders and refuses to return money after returns.

Would never buy again there to avoid discussion with their customer service.

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi there,

We’re sorry to hear about your experience. Our warehouse aims to dispatch orders the same or next business day so once an order has been processed for shipping we’re unable to cancel it. This is outlined on our website.

If you would like us to review your specific case please contact our support team at hello@snobodi.com.au with your order number and we’ll be happy to assist.

Emily - Snobodi

Saanut 5/5 tähteä

Wonderful hoodies!

I ordered 4 hoodies in januari and received them februari. It would have been even quicker, if clearing in The Netherlands would be smoother.
SNOBODI send the items real quick!
The colors are wonderful and the fit is perfect. The fabric is so soft. I really would recommend this shop.

11. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Kimberly,

Thank you so much for your kind words and for your patience with the international shipping process. We’re so glad to hear the hoodies arrived safely and that you love the colours and fit.

We truly appreciate your support.

Emily - Snobodi

Saanut 1/5 tähteä

Buyers beware

Buyers beware, pay to deliver, pay to return, no money refunds.
Took payment, no delivery for 8 weeks, no opportunity to cancel order.
Scammed

10. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi there,

We’re sorry to see this and this is certainly not the experience we aim to provide. What you’ve described sounds unusual and doesn’t align with our standard processes.

We’ve reached out to you directly to request further details so we can look into this properly, including your order information and delivery timeline. Once we have those details, we’ll be able to investigate and assist accordingly.

We encourage you to respond to our message so we can resolve this with you.

Emily - Snobodi

Saanut 4/5 tähteä

great response from snowbodi when made aware of problem I had with ski pass pocket

I would like to edit my review to acknowledge the excellent response from the Snowbodi team. I was offered. a refund or replacement hoodies, as i had already repaired the hoodies I chose refund which they have. processed for me. Both my teens wore their hoodies on the recent holidays where they commented on the softness and warmth of the hoodies. They really liked the zipped internal pockets in the front that meant they could keep their phones safe when out and about. The weather was exceptionally cold and there was heavy snow on all the days of the ski trip so the hoodies were worn under outer shells rather than by themseves but i could see how on drier days that they would have been perfect.
Ordered two hoodies in October 31st and received one in mid December and the second today the 10th Feb. I would not recommend ordering from this company if you want things in a timely manner. The hoodie feel good quality and heavy warm material but both have the same fault on the sleeve with the ski pass pocket, both have a sharp piece of plastic that hits your hand as you pull your hand out to take it off. I have waited along time to receive the second. hoodie. As the hoodies took so long to get here, I am reluctant to send them back, we are also going skiing next week so there is no time to get replacement. If I want my teens to wear them I am having to do a repair on both of them

10. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Mairead,

Thank you for taking the time to leave a detailed review. We’re genuinely sorry to hear about your experience and appreciate you acknowledging the quality and warmth of the hoodies.

To clarify the timing, one of the hoodies in your order was a preorder item, with an estimated dispatch date of 20th of January, which was clearly displayed on the product page and at checkout at the time of purchase. Preorder items are discounted for this reason, and customers are unable to add them to cart without seeing this information. We understand that waiting can still be frustrating and we appreciate your patience while it was fulfilled.

That said, we’re very concerned to hear about the sharp plastic in the ski pass pocket on both hoodies. This is not something we expect from our products and we’re sorry you’ve had to deal with that, especially so close to your ski trip. Please reach out to our customer support team directly so we can look into a suitable resolution for you hello@snobodi.com.au

We truly appreciate your feedback as it helps us improve our service.

Emily - Snobodi

Saanut 5/5 tähteä

Excellent quality material

Excellent quality material, lovely oversized fit which is made better by the drawstring. The zips are hardly noticeable. Long delivery to Scotland but excellent communication. Well worth the money.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Donna,

Thanks so much for your lovely review and support of our brand!

Emily - Snobodi

Saanut 5/5 tähteä

Great company. Excellent products

Great company. Excellent customer service. I now have two Snobodi hoodies. I absolutely love them. They are great quality, very warm and cosy. Sizes are perfect as I like a baggy top, there is certainly plenty of room in these. Not only that but they have several zipped compartments to store your valuables. And a draw string at the bottom to keep you extra cosy. I also love the colours, I have a Lilac one and now a pink one. Looking at getting a pale blue one next. I would definitely recommend this company and their amazing products.

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Jacqueline,

Thank you so much for the lovely review 🤍
We’re so happy to hear you’re loving your Snobodi hoodies. Thanks for your support and recommendation, it really means a lot to us.

Emily - Snobodi

Saanut 5/5 tähteä

Suitable for Japan ski season!

I absolutely love the Snobodi hoodies! I bought one each for my girls and I for our trip to Japan and I wore mine as outer wear (without a ski jacket) for 5 days of skiing including a very heavy 27cm+ snowfall day! I had thermals and a wool jumper underneath but the Snobodi kept me dry and warm - this will also be great for cold Saturday mornings at netball! I love that they are made from recycled plastic bottles and are an Aussie company - it’s a win win win!

20. tammikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi there,

Thank you so much for such a thoughtful review. We absolutely love hearing how you put your Snobodi hoodie to the test in Japan especially in those snowfall conditions.

We truly appreciate your support of our Aussie brand!

Emily - Snobodi

Saanut 1/5 tähteä

I have pre-ordered 2 hoodies on black n Grey. Think twice to buy if you may have chance to exchange, the after-sale service is not recommended.

I have pre-ordered 2 hoodies on Black Friday and finally received it on Mid Jan. I requested for a size exchange but it resulted in, first return the hoodies, then receive a store credit in my account. By using the store credit, I can "purchase" a new one with right size. However, since I bought it on discount price, I hv got the credit in a discount value which did not allow me to buy 2 in this case. I understood that the discount is because it is a "pre-order" but I did wait for 2 months, it is not a new purchase but a size exchange. This is an online store, size is not fit seems to me it very normal. There is no proper exchange process which to me doesn't make sense and they refused to refund. I am very disappointed.

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Atena,

Thank you for taking the time to share your experience.

We’d like to clarify that this order was placed under our preorder “wait and save” offer, which was discounted in exchange for a later estimated dispatch date of January 20th. The order was dispatched in line with this estimate and delivered to you on January 23rd. As outlined on our website at the time of purchase, preorder and discounted items follow the same return policy as sale items and are not eligible for refunds or direct exchanges. This approach is standard practice across many retailers during sales and discounted promotional periods.

We also provide a detailed size guide on our product pages to assist customers when selecting their size online in hopes of avoiding the need for size exchanges.

We aim to be as transparent as possible with our policies so customers can make informed decisions when purchasing. We are sorry that you felt disappointed with your experience.

Emily - Snobodi

Saanut 1/5 tähteä

Never again! Socking experience

Ordered the hoodie before Christmas, was out of stock so paid based on a preorder. A week later ALL of the hoodies were in stock on the website, so I asked to get mine from stock, but was told I needed to wait for the pre-order to be fulfilled.

6 weeks later, I am still waiting.

Communication from the team is sporadic and quite rude!

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Snobodi-logo

Vastaus yritykseltä Snobodi

Hi Martin,

Thanks for taking the time to share your feedback. We’re sorry to hear that you feel frustrated and we appreciate the opportunity to clarify.

The estimated dispatch date for this preorder was clearly displayed on the website at the time of purchase and was from January 20. Preorder dispatches have been underway for the past three days and all remaining preorder orders will be dispatched in the next 24 hours.

Preorder items are processed separately to in-stock orders which means we’re unable to convert preorder orders to “buy now” stock once they’ve been placed.

We’re sorry if any of our communication felt anything less than helpful. That’s never our intention and we’re always working to improve response times during high-volume preorder periods.

Emily - Snobodi

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