Slot Mafia Arvostelua 178

After losing too much money to admit i finally win $500 then mysteriously the site loses connection and refuses to load..I have made several attempts to talk to support and they will not respond..Seems they want to hold my money for their own investments and will allow me to load the game when I can withdraw. Or maybe that's paranoid..or maybe its not..watch them take 5 days to pay me!!!

Never again.
Tried to withdrawal my winnings of $1000 but they did everything in their power to reject my verification. Sent them more than enough proof of my bank account and the 3 deposits I payed them yet still wouldn’t pay me what I won.
Stay well away from slot mafia.
Quick to take the people’s money and not pay out.
Chumps

Where to start?!
Good game selection . Easy to navigate.
However..... Don't get me started on the customer service or withdrawal process!!!
Its now 14th April. Ive been waiting since 3rd of April for a withdrawal and 6th April for another one. After a lengthy verification process i was advised to wait 7 business days from email support.( My account is fully verified according to my account!!!) However on the 7th business day the withdrawals were both cancelled by them without explanation and the funds were added back into my balance. Total waste of time contacting live chat. All they can do is offer general advice, they have no access to your account or no contact with the actual support team. If I'm told one more time to be patient I'll scream!!! They are no help whatsoever and the most they can advise is to contact support via email which takes at least two days for a reply.
No one has offered any explanation as to why my withdrawals were cancelled!! All of this is nothing but a stalling tactic in my opinion. In the hope you will forget all about withdrawing and just continue to play. Not happening here. I will not be depositing another penny until i receive my withdrawals.
My best advice, stay away unless you're willing to get into a lengthy ping pong battle to receive your withdrawals. Its the worst experience ive ever had on any of the sites.
I will update this review accordingly if and when i hear anything positive back from someone who can actually help!!!
Would appreciate NOT getting the generic reply from customer support advising me to contact them with my issues!!! I've already done so, three times!!!!!

Update**** today 18th April i submitted another withdrawal request for the winnings that were reversed back into my account and surprise surprise i have the money the same day!!! Only after ive made this review and sent three emails. Yet previously I've been advised it takes seven working days!! Total stalling tactic, know this move only too well.
Support email team are a total waste of time and don't even bother with the live chat.

Ich habe dieses Online Casino sehr gelobt. Aber seitdem hab ich locker 600 Euro eingezahlt und nichts gewonnen.

This was the worst experience ive ever had with a customer centre. Not only did they not properly state the terms after 1st deposit, they made it almost impossible to withdraw my money from the site. I seriously felt as if they would of stolen my information and committed fraud against me… thats how much i didnt trust this site. If your thinking about using them… dont!

I really like this casino they have great customer service, and the are games just awesome. I highly recommend it!

My experience is the costumer service said it take 72 hours my pay out

When i had plenty money they were great except every time i had a win, that was not very often once every 3 months i would do a withdrawal and they ALWAYS found a reason why they denied my withdrawal, a document was not accepted, no matter what document there was ALWAYS something to keep delaying and they knew that in the end i would cancel my withdrawal and keep playing until i had nothing left. One time only a couple months ago i had a massive win but all of a sudden the documents had to be PDF form, i had no idea what that was, i asked a support staff and all she said it has been denied because you did not send document in on PDF form, i told her i do not know what that is, she did not help me or explain it to me so i ended up playibg the huge winnings until nothing left. I was so mad with myself but more angry with support staff. This is what they did every time i did a withdrawal. I would not reccommend Slot Mafia Casino, no way, they use you to their advantage. So over a few years.i did not get one withdrawal. But lost a large amount of money.

Ich habe lange Zeit auf diese Seite gespielt, und rate euch dringend davon ab hier euer Glück zusuchen, diese Seite besitzt KEINE DEUTSCHE GLÜCKSSPIELLIZENS !! Dies merkt man alleine schon das die Spieler strategisch , hintergangen werden zudem noch betrogen werden !! Auch Nachrichten und Chats werden gekonnt ignoriert!! Dies zeigt ein ganz klar das diese Seite mal DRINGEND VON DER ZUSTÄNDIGEN SPIELAUFSICHTSBEHÖRDE KONTROLLIERT WERDEN SOLLTE !! Und ich wiederhole mich nochmal dieses Onlinecasino hat KEINE DEUTSCHE GLÜCKSSPIELLIZENS !!! HIER MUSS DRINGEND GEHANDELT WERDEN UND SIE GESCHLOSSEN WERDEN !!

My first deposit bonus wasn't credited to my account. I emailed for assistance and got no answer. I decide to play thinking they would fix the problem. I decided to try the chat box. Apparently because I played the $$ deposited he couldn't add the bonus. I am currently trying to withdraw money and am having a very hard time. I have used and withdrawn from other casino sites without issue. I am very unhappy.

***UPDATE
On the fifth day now and still no funds I won a decent amount a few thousand and I am getting ignored by vip manager emails not responded to support team as usual can never help with a thing. This casino is a scam and will not pay you winnings they will lie and try to avoid you at all costs. Please please stay away from this one!!!

The withdrawal process takes a long time
On my fourth day and the status is still in progress and funds still not in my account. Probably the only downside is slow payments

My friend had a large amount of money to withdraw, they tried to use their policies and took nearly $3k off him without telling him. Don’t trust this site, they want your money and as soon as you win they will work out a way to take it off you.

I made coffee, play some low-stakes blackjack, and just relax.

made my first deposit with this casino. used the first deposit code. code did not work so proceeded to contact live support to which i was told (after i deposited... how convenient!) that i was not eligible for this welcome bonus but the person on the live chat ( cillian) apparently couldnt tell me why due to "security reasons" which to me sounds like a crock of s***. if you value bonuses i would be very careful with this casino as they seem to like not giving them out. atleast not to me

update reply to the reply. generic reply from a basic casino

I played while waiting at the airport. My flight was delayed 3 hours. The slot bonus rounds made the time fly. Turned a frustrating delay into a productive session. Silver lining!

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I cashed out and left. I didn't go greedy, didn't try one more! I just took my small win and enjoy the rest of the evening.

I have realized that my luck comes in wave. A week of small and steady wins. then a big hit. It's cyclical.

I had to literally shutting down my laptop and go for a walk. Came back and found withdrawal processed! I cash outs immediately, suspicious of my own good luck!!

Funny story! I played a game that was way too complicated. Wilds, scatters, multipliers, expanding reels, a second screen and I had no idea what was happening. I just kept clicking and won somehow.