I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will rese... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will rese... Näytä lisää
Yritys on vastannut
My son’s skin got really bad over December and January where his cheeks were left covered in spots and dark red acne scars. A friend recommended skinlight! He has used ‘hyperfade dark mark erasing cre... Näytä lisää
Yritys on vastannut
Very disappointed I bought two products of award winning from them been using it for 3 weeks and see no changes i alread email them regarding received no reply guess it was waste of my money will av... Näytä lisää
Yritys on vastannut
I've had a few great experiences buying from Skinlight. I've always had excellent service and they sell products that are hard to find elsewhere. Most recently I got the Gold collagen eye pads and fac... Näytä lisää
Yritys on vastannut
Skinlight Cosmetics, "The Pigment Correction Experts" Europe's largest online store specialising in corrective skincare & skin lightening products formulated to treat Hyperpigmentation, dark marks and uneven skin tones. skinlight.co.uk have been supplying premium quality skin care treatments since 2001 and are proud to have provided the ideal solutions for thousands of satisfied customers.
Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I will NOT buy from this company again.
It took them 11 days to dispatch my order. When they said they had despatched it I asked why it had taken 11 days, and they replied that it had been despatched, but no explenation of why it took so long .
My second email has not been replied to. However I see from other customer reviews that if you dare to say anything negative you are replied to on here, and not with very good customer service.
So come on sunlight, let's have it. Why did it take you 11 days to dispatch my order?

Vastaus yritykseltä Skinlight Cosmetics Ltd
This is the second time I am ordering from Skinlight and they have not delivered yet again.
There is no communication from them or even an apology as to why you're item has not arrived yet.
I have sent countless emails but no one seems to care about the customer. I have even left a message on my account with no reply. They should explain why we pay that delivery price if it is not delivered then.
I have also placed an honest review which has not been acknowledged.
Only order from them if you're willing to wait for months and months.
I am extremely disappointed in Skinlight
Melanie

Vastaus yritykseltä Skinlight Cosmetics Ltd
I have bought so many products and none of them actually work. Its strange they are not available on other sites too. I just tried the caramel brightening creme and i placed a review saying it didnt work at all. This was two months ago. It was not posted .
Following the feedback from skinlight . I would like to point out that I have tried several as in around ten items for three months each . I see no difference whatsoever. I may be one of the few who cant change anything . Fair enough but I dont agree that you did not recieve my first review as I got a message saying it is pending review. Its strange that two months later I did another review and having sent around ten emails and not recieving any reply from information about the products over a whole year . Its only when i called in and finally got an answer . I also had a voucher in my account which was mysteriously removed also !!!!
Think twice. I wont be using your services again . Thanks for the answer.

Vastaus yritykseltä Skinlight Cosmetics Ltd
its been over 7 weeks and i have and i still haven't recieved my item, nor did they know where the item was, and they were slow to rectify the issue; as you gussed it... i still dont have my item nor did they say they will give me a refund! POOR customer service !

Vastaus yritykseltä Skinlight Cosmetics Ltd
There's not much I can say abotu how amazing skinlight is, I bought Hypervade recently and that stuff really works! It left my skin feeling amazing and I am already seeing results seeing darkspots fade before my eyes! Also cheapest on the net and delivery time was amazing :)

Vastaus yritykseltä Skinlight Cosmetics Ltd
I have been shopping from Skinlight Cosmetics for nearly four years and have only ever had a problem once in all that time, but that was very quickly and professionally dealt with.
I think it is an excellent site with great customer service and usually fast delivery.
A friend of mine recently recommended the Hyperfade cream to me that they had ordered from skinlight and were raving about it. I ordered it and am amazed with the results. I have to say the packaging for all my purchases is excellent. Customer service is friendly and reliable. It's all the little touches that makes you feel respected as a customer.
I would highly recommend skinlight.
I've been delighted with the service from skinlight.co.uk - love the product range. I bought a cream and supplement called Nutrifade which has provided incredible results so far! Would like to see even more products for my skin tone. Overall, very happy. Good customer service and prompt delivery. Thanks.
I ordered epifade skin lightening and Kolee body cream for a month ago.I received Epifade and a message stating "sorry for any inconvinience delays we will contact you as soon as they receive their new products.To my point of view the company is a joke.You buy something not because you need it in coming 3 or 8 months but because you need it immediately.

Vastaus yritykseltä Skinlight Cosmetics Ltd
So delighted that I came across skinlight.com in my seemingly never ending battle to fade some bothersome dark patches on my face which has affected my confidence for years. I first ordered the nutrifade supplement last summer and it came the next day - I have since been taking it daily for 6 months now and it has worked wonders - the patches have really faded and I feel like a different person. The shipping is very fast and I have just ordered a new face cream that I cannot wait to try out. - thanks skinlight!
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