The product was as described and arrived on time but when unpacked, there was a minor issue with the attachment of the felt base. I contacted the company and they came up with an excellent solution that will suit them znd myself. Good communication and customer care.

Short notice for our order was no problem for this excellent supplier of top quality goods at a reasonable price - we would have no hesitation in recommending them to anyone who would like to put them to the test.

Really happy with all aspects, love the product

A beautiful product, the plimsoll line decanter is very stylish and exactly what I wanted for my husband's forthcoming 70th birthday. It arrived very well packaged, very quickly by a very good courier who was on time, so pleased it wasn't delivered by Royal Mail! I hope that my husband will get many years of use out out of it.

An excellent service all round. My questions were answered quickly and thoroughly prior to placing the order. Then when the order was placed they contacted me to make sure I was happy with the engraving. On confirmation, the product was dispatched and I received it the next day in a very well packaged parcel.

Great product, friendly efficient service good packing and speedy postage

Outstanding

I discussed what I needed with Dawn and she made the engraving and postage all happen for me.

A top service.

Answered all my questions so I could make the best decision. The silver ten code made it possible for me to afford the best toothpick you had available and it's now a family heirloom. I'm so glad I found you guys. Looking forward to the next order.

Good customer service! Nice products!

Responsive and knowledgeable pre-sales support, easy ordering process, on-time shipping schedules, and the product that arrived was exactly as expected.

Locket and chains were a little lighter in weight than expected but were very nice.

Brilliant service delivered promptly. Liaised with me about engraving to make sure that it was correct. I would thoroughly recommend them.

Very nice item and delivered on time.

Good Quality Reasonable price

I ordered 2 engraved silver keyrings. I wasn't 100% sure what it would look like but was in email contact with Lynsey who sent me a proof the next morning. The items were delivered quickly through Royal Mail and I felt very well informed about delivery. I don't think they were packaged as carefully as they could have been and one was marked. I contacted Lynsey again who immediately sent me a return label and the keyring was replaced. While it would have been better if I hadn't had to return one, Lynsey was extremely helpful and quick to respond throughout. It's only when things go wrong that you find out how good a company really is, and these things happen. I would use this company again.

Very nice little clock however for the price I would have expected it to have its own velvet pouch instead of a bit of thin polystyrene !!
Disappointing.

Smooth transaction from the start to finish with excellent communication throughout

As always fabulous service. The order arrive quicker than expected. Thank you