ShapewearUSA Arvostelua 

BUYER BEWARE! If I could give 0 Stars I would! There website claims "Experience Our Exceptional Customer Service
We pride ourselves on our quality customer service, so for faster assistance, please use the Live Chat feature on our website or call our ShapewearUSA phone number during our support hours". NOT TRUE. Worst customer service. Called left severak messages for a call back, emailed multiple times for someone to call me back, and all they would do is email. I needed help with returning/exchanging on their website. Claim its easy but it's not! They won't talk to you in person and their 'live chat' is not existent. I will NEVER buy from company again.

“It’s a very uncomfortable shapewear; it rides up a lot in the back and the straps dig in quite a bit.

Had what I was looking for, quick shipping.

sizing is not true to size, now I have a return and have to purchase another size and try again. Will not be purchasing from here again.

Order arrived quickly. Product fits nice

Best bra purchase I've ever made!

My experience with this company is 5 stars. The product was as advertised, the website was easy, the shipping was on time and they followed up making sure i received my order and that my expectations were met. I will definitely order from them again

My orders were delivered fast compared to HPFY. I am very satisfied with your service. Keep up the good work! Thank you.

Got it fast and easy I always get my fajas from this company love it

Site is very deceiving. It says "easy returns". I have never had a legit company deny refund and offer only store credit. I don't want anything else. This is so WRONG!!!

I don’t like giving reviews normally, but o would not recommend this company. I gave two stars for prompt communication of return issues. AT FIRST. That’s it. I wish I had known upfront about their no return payment on returns, only gift cards exchanges. I have bought compression garments many times from other companies with no sizing and quality issues. These items here have the most bizarre and inaccurate sizing. I have ordered, returned and reordered so many times it’s ridiculous. And each time shipping is deducted. And right now I have 400$ tied up in a company I don’t even want to do business with. One of my returns is lost in the mail and they won’t even return my messages at this point. Better to buy from a a certain brand direct with better customer service and a better system in place for returns.

I like the variety of ShapewearUSA, however some brands are not true to size, and require returns/exchanges, which have a limited window of 14 days.

The garment itself is great. I love it. My order arrived late. Unfortunately, this is not the first time I have placed an order and it arrived late. Last year I placed an order and paid for two day shipping and it was late.

Shipping took longer than expected; I paid for 3-5 day delivery, but it arrived in 7 business days. However, the shapewear is both compressive and comfortable, feeling nice against my post-op body. I ordered a size small, and I’m 5'1" and weigh 150 lbs.

I’ve been wearing this brand of shapewear for the longest time, years and this is the first time I get a cheap shapewear faja for $160
I did order size S and I’ve always ordered XS so I don’t know if that’s the reason why. Jackie London is my favorite but this time it disappointed ☹️ me.

Smaller than size guide

First, I made a mistake and read that they had an easy return policy, and I didn't realize I would never receive a cash refund. Second, the product took 12 days to arrive. Third, I tried to return the product and received a credit for my purchase. The site said I could use my credit immediately or pay a handling fee for them to hold the credit. I chose a different product, placed it in the cart, and went to checkout. The site didn't show my credit and wanted the full amount to ship it.

I sent two emails and received an automated message that I could return the product, but no one responded. I tried the online chat, and the chat said someone would get back to me in a few hours and to keep the window open while watching for the response. Then I called the customer service number and had to leave a message, and they said they would only respond by email.

The product I received was two sizes too small and made from old-time girdle canvas netting.

This is a follow up to my last experience with shapewearusa.com: although I was pleased to receive great customer service in selecting an alternate piece of shapewear, once I received it, I was completely disappointed with it. Although it was basically what I was looking for, at the hem of each leg-hole it had these thick bands. In this day and age, any shapewear edges (at least on the leg hems) should be seamless. The pair I wear now, which I purchased at least four years ago, have seamless edges on the legs. I can see the idea is to keep the edges from rolling up-but my old pair is seamless and they don’t roll at all. The new one they sent me wasn’t cheap either. I used the balance from the one I sent back toward the cost of the new pair (it was a shorts style shapewear-not sure if I made that clear). So, although the online assistance was a good as far as them pushing through a credit to purchase a different item, I was very disappointed in the actual product. I will be sending it back and will be trying a different company for my shapewear needs. This wasn’t the best experience, and if I’m going to spend $70+ dollars on a product I expect it to be more modern and seamless. I hope this helps.

Exactly what I was expecting and in accordance to item description : shipping time good

Bras are very comfortable.