Sew Centre Arvostelua 

I recently bought my first Bernina sewing machine from Sew Centre and am glad I did. The service was fantastic from start to finish and nothing was too much trouble. Callum has been a pleasure to deal with, giving me help and advice throughout. Will went out of his way (literally) to deliver the machine to me, for which I was extremely grateful.

It can be quite stressful buying an expensive item, and more so when it's from a company you aren't familiar with. I needn't have worried. Sew Centre were a joy to deal with and I'll happily do business with them in future. The stellar reviews here are well deserved.

Absolutely excellent customer service. Swapping my machine was one of those times when everything which could go wrong, did. But none of this was Sew Centre’s fault. With everything (delivery delay, faulty machine) they went out of their way to resolve things: getting a video call to see what was wrong, getting a replacement new machine to me the next day and very helpful all round.

Iv been looking to upgrade my sewing machine I'm overwhelmed by the machine knowledge and expertise and shown a machine which would best suit the projects that I do the staff are very friendly and polite

I part-exchanged my old sewing machine for a brand new Bernina, via the Black Friday Boost event which added on an extra 20% to the price offered - just the incentive I needed. Mitch was very informative and helpful. I cannot fault the Sew Centre service throughout, extremely efficient, well organised and very honest too. Next day delivery and collection of new and old machines was an added bonus. Extremely happy customer, thank you.

Brilliant customer service. Knowledgeable person answered my phone call, went straight over to get my Janome sewing machine assessed and they got it back in working order straight away. Sew Centre Ripon is amazing. 5 Stars from me 🥰

I would just like to say that every experience I have had with Sew Centre has been lovely. Callum the owner is so kind and customer oriented, nothing is too much trouble for him. He leads his team with the same mantra and so has created a customer experience that is 2nd to NONE. Every member of the team at Sew Centre is caring of your needs and does their best to help.
If you are ever in need of a sewing/ embroidery machine, or needles and threads, or even just need advice, I strongly suggest SEW CENTRE to be your 1st call. As I said once before ... they are "Simply the BEST "

I originally sent an email ref an exchange and got a call from Callum to discuss my machine but unfortunately due to not having the original packing it was not viable. My machine is an embroidery 6needle with stand, so is huge and the distance to actually visit Barnyarns 592 miles there and back was not an option either! I must say that he did originally offer me a great price, quite a bit more than I was expecting to be honest!
Anyway Callum knew that I wanted a new machine so he told me about two machines that he thought I would like and sent to me a video to watch. I was very impressed by both machines but I must admit the Pfaff icon 1 knocked the other one out of the park! I called him to discuss buying the machine and he did me a fantastic deal. I then received a call from Finn on Tuesday regarding delivery, I told him that I would be out on Wednesday and Friday so he arranged for the machine to arrive today. I have since spoken to Mitch about a missing item and he it sorted everything out and even chucked in a few freebies. I have already received an email saying that I had a dpd delivery for tomorrow. The customer service is so good that I applaud them all. Callum, Finn and Mitch, thanks guys, I couldn't have asked for better and the machine is awesome!! I will definitely be using their services again in the future and who knows may even upgrade in the next two years! By the way they also do a great deal on threads so mosey over onto their website and have have a good look!

Barnyarns have more than earned my trust and loyalty. I have bought many threads, needles etc from them over many years and recently had my beloved Bernina serviced there. I can’t fault their customer service, it’s been excellent. I have to add that their range of threads is extensive and I usually take advantage of the multi buy deals too.

There are no words except truly exceptional service. Above and beyond any expectations right from enquiry to delivery.

I was a 4 hour drive from Sew Centre so I checked that the machine I was interested in was available to see and that someone could demonstrate it for me. I also asked about part exchange as I had a retired model and wished to upgrade. An added bonus was the Pfaff demonstration was on at the time of my visit and I was able to book a one on one demonstration on the model I was interested in. Armed with the old machine I was met at the door and the engineer after a good diagnostic look was able to give me a good part exchange price. I was then shown over the new machine with all its bells and whistles. I also agreed to look at the next model up but as I thought it was more machine than I needed though the demo was very informative and solidified my decision. I was able to listen in on the group demos and picked up some very useful tips. I found the one on one very helpful and the difference between someone selling and someone telling you what you can use the features for was exactly what I needed. So I came home with a new machine and left my old one behind, a very happy bunny!

I was initially sent the wrong Bernina foot, however Sew Centre resolved this matter very quickly and were able to send me the correct foot before I sent back the incorrect foot (as I was in urgent need of the correct foot). for me, this was over and above what I would expect of a business in the current climate. Thank you. brilliant customer service.

Spotted a well priced machine on the website. I had an on line chat with Sew Centre about a Bernina570QE on Thursday, on Friday I contacted them and they called me to discuss my queries, Callum very helpful and knowledgeable. Ordered the machine that day.Mitchell called me Monday morning to check I would be available to receive it. Brilliant service, thank you…I am now living happily ever after with my new machine.

Their customer service is second to none. Their products consistently outstanding and exceed my expectations every time. I was completely impressed with their professionalism and customer service. The ambience here is always inviting and comfortable.

Personal service and a human voice are a treasured commodity these days and most especially when trying to make purchases using the web.
Personal circumstances mean that I can no longer travel far and wide to research a new sewing machines and also to negotiate a trade in with my existing machine. No problem - the service I received over the telephone backed up by email and What’s App answered all my questions and suggested useful reference videos. All points raised were followed up on with no reminders necessary!
From my initial enquiry as to a possible trade in to a successful negotiation on a new machine it was one of the most exciting and well conducted purchases I have made. Nothing was too much trouble - and everything was at my pace and to meet my needs. Thank you - I am happy to recommend Barnyarns Sew Centre

I have been a customer of Barnyarns for a few years, so shopping at SewCentre was a natural progression. I have found the staff to be very knowledgeable about the products they sell, very willing to help and they go out of their way to give customers the best deal. It is my go to shop for all things sewing machine.

It was time for a service, clean up and repair and because I am so busy at the moment I decided to go local to @barnyarns for a same day service on both machines. My Husqvarna Designer Epic is my big embroidery machine, my Husqvarna Emerald 116 is my basic mechanical machine that I take to workshops. Thank you to all the friendly staff especially Will, who welcomed me in to see the process. I would recommend this wonderful place for knowledge and friendliness

Couldn’t have asked for a better service than from Sew Centre. Everyone I spoke to was really helpful. Would highly recommend!!

I recently ordered 2 feet for my Pfaff machine, online, apparently in stock! They took my money in a matter of seconds, having waited over 2 weeks I decided to call up to find out when will my items arrive? only to discover not only are the 2 items not in stock, but they don’t know when they will be replenished. No effort put in to informing me, THE CUSTOMER, but huge efforts to sell me my £4,500 sewing machine. Very poor customer service

They corrected an error with my order rapidly and with generosity

Fantastic service Highly recommend this company