be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the... Näytä lisää
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Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of... Näytä lisää
Yritys on vastannut
turboSMTP bloque mon compte depuis plusieurs jours sans aucune raison (suspicion de hacking selon eux) et le support ne répond pas à mes demandes de remise en service. Mes envois de mailing prévus... Näytä lisää
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People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but a... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä turboSMTP
Yrityksen kirjoittama
Deliver your emails
straight to inboxes
We provide reliable and high-performance SMTP services for seamless email delivery.
Try TurboSMTP today!
100% Gdpr
Compliant
Your data is safe with us 🔐
We prioritize user data protection and adopt the best measures and practices to keep it secure.
Free Plan
Available
Sign up now and get 6,000 free emails/month (up to 200/day)!
Global Server
Infrastructure
Our servers and IPs across Europe, the USA, the Middle East, and Asia ensure full compliance with GDPR and other international regulations.
Flexible
SMTP Plans
Choose from a wide range of monthly and pay-as-you-go options, designed to match your email sending needs and volume.
24/7 Professional
Support
TurboSMTP provides 24/7 support via ticket, live chat, and phone in multiple languages, ensuring you're always covered.
turboSMTP Customer Support
Get expert assistance 24/7, in your language.
Our dedicated team is available 24/7, 365 days a year to assist you with any technical, commercial, or general inquiries. Support is available in multiple languages: English, Italian, German, Arabic, French, Russian, Spanish, Romanian, Serbian, and Portuguese.
Get Expert Support
Yhteystiedot
Via Palmanova 24, 20132 Milano Italy, 20132, Milan, Italia
- +39 (02) 89 050 969
- info@turbosmtp.com
- www.serversmtp.com
4,1
Hyvä
644 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
bravissimi
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Grazie mille! 🙏
Siamo davvero felici che la tua esperienza sia stata così positiva. Il tuo supporto significa molto per tutto il team!
Restiamo sempre a disposizione per qualsiasi necessità 😊
Noha provided excellent service
Noha provided excellent service; she resolved all my doubts and problems. Congratulations!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you so much for your kind words!
We’re delighted to hear that Noha was able to resolve all your doubts and provide excellent service. We’ll be sure to pass along your congratulations to her — feedback like yours means a lot to our team.
If you ever need anything else, we’re always here to help!
Super flexible service
Super flexible service, super decent price, always - always - always willing to help! It's amazing, real people, not AI shit supporting.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you so much for your amazing feedback! 🙏
We truly appreciate your kind words about our flexibility, pricing, and support. It means a lot to hear that our team made a difference — we strongly believe in keeping support human, responsive, and genuinely helpful at all times.
We’re always here whenever you need us! 😊
Awesome Service!
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for your kind words! We're thrilled to hear you had an awesome experience with our service. Our team is always here to help whenever you need us!
Fast problem solving
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for your review! We're glad to hear that your issue was resolved quickly. Our team is always here to provide fast and effective support whenever you need it.
ticket di assistenza
ticket di assistenza
L'assistenza è stata veloce e risolutiva. Molto soddisfatto
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
La ringraziamo per le sue gentili parole! Siamo felici di sapere che il nostro team di assistenza è stato veloce ed efficace nel risolvere il suo problema. La sua soddisfazione è molto importante per noi e apprezziamo sinceramente il suo feedback.
Se dovesse aver bisogno di ulteriore assistenza, non esiti a contattarci: siamo sempre a sua disposizione!
Cordiali saluti,
Il Team di TurboSMTP
Their support is excellent, no AI, just real HUMANS. Fast, reliable, 100% recommended
Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of the best prices/value/service on the market
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you so much for your wonderful feedback!
We’re truly glad to hear that you found our support fast, reliable, and attentive to your needs. Providing real human assistance through our Live Chat is something we deeply value, so it’s great to know it made a difference in your experience.
Your kind words about our pricing and overall service mean a lot to us. We remain committed to delivering the best possible value and support at all times.
If you ever need anything, we’re always here to help!
Best regards,
TurboSMTP team
Problem renewing a plan - Sorted in no time!
I had a problem renewing a plan, but the support team sorted it out quickly and efficiently!
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
We’re glad to hear that the issue with your plan renewal was resolved quickly and efficiently by our support team. Ensuring a smooth experience for our customers is always our priority.
If you need any further assistance, please don’t hesitate to reach out—we’re always here to help!
Best regards,
TurboSMTP team
Great contact
Great contact, solved the problem and was very nice
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you so much for your kind words and for the 5-star review ⭐
We’re really glad to hear that you had a great experience with our support and that your issue was resolved smoothly. Providing helpful and friendly assistance is always our priority.
If you ever need anything else, we’re here for you 😊
Réponds parfaitement à notre besoin
Réponds parfaitement à notre besoin
Souffre cependant d'explications simples pour tous
21. maaliskuuta 2026
Vastaus yritykseltä turboSMTP
Merci beaucoup pour votre retour positif et pour votre note de 5 étoiles ⭐
Nous sommes ravis de savoir que notre service répond parfaitement à vos besoins. Nous prenons également en compte votre remarque concernant la clarté des explications — c’est un point important pour nous, et nous travaillons continuellement à rendre nos guides et notre interface plus accessibles à tous.
N’hésitez pas à nous contacter à tout moment si vous avez besoin d’assistance, notre équipe est toujours là pour vous aider 😊
be started the first time with turbo…
be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the job done and we can start mailing
many thanks to the technical guy
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for sharing your experience!
We understand that getting started for the first time can sometimes come with a few setup challenges, especially when integrating different platforms. We’re glad to hear that, with a bit of investigation and patience, our team was able to resolve the issues and get everything up and running for you.
We’ll be sure to pass your kind words along to our technical team—they’ll truly appreciate it!
Wishing you great success with your email campaigns, and please feel free to reach out anytime you need assistance.
Best regards,
TurboSMTP team
Fast response, reliable.
Had technical issues, they responded within 2 minutes.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for your kind feedback! We're glad we could assist you quickly and resolve the issue.
If you ever need any further help, our team is always here for you.
Best regards,
TurboSMTP team
Great service
My company was having problems forwarding emails to some domains. I solved the problem with TurboSMTP and got 100% forwarding. Great service.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for your great feedback! We're glad to hear that the forwarding issue was successfully resolved and that you're now achieving 100% delivery.
If you ever need any further assistance, our team is always here to help.
Best regards,
TurboSMTP Team
Subscription cancelled right after purchase, refund denied
I purchased a 100K plan from TurboSMTP for $29.95 to set up an email campaign for a client. After completing the payment and configuring the SMTP, the account was suddenly closed after sending only a small number of emails.
Most of those emails were simply test messages to verify that the setup was working correctly. Shortly after that, the subscription was cancelled and I was informed that the activity did not align with their terms of service.
I contacted support to understand the reason and requested either account reactivation or a refund. Unfortunately, the request for a refund was declined.
Because the service was cancelled almost immediately after purchase, I was unable to use the plan I paid for. This situation also caused issues with my client project.
I hope the company can improve transparency and communication regarding account closures so that customers clearly understand what went wrong.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Dear Nazaf,
Thank you for your feedback. We’re sorry to hear about your experience and understand the inconvenience this may have caused.
Please note that accounts are only closed in cases where activity is identified as spam or in violation of our terms of service. These measures are essential to protect the deliverability and reputation of all users on our platform.
That said, we would be happy to review your case again and provide more detailed clarification. Kindly contact our support team at cs@turbo-smtp.com with your account details so we can assist you further.
We appreciate your feedback and will continue working on improving our communication and transparency.
Best regards,
TurboSMTP Team
Paid for TurboSMTP but subscription cancelled – No refund, client work affected
I purchased the TurboSMTP 100k plan ($29.95 USD) on 05/03/2026 for a client campaign. Immediately after payment, my subscription was cancelled after sending only 12 emails, 9 of which were test emails to verify the setup.
I contacted TurboSMTP support and provided full details, requesting either a reactivation or a refund. Despite clear explanation, they refused the refund, citing “terms and conditions violation,” without giving a clear or valid reason.
This sudden cancellation not only prevented me from completing legitimate client work but also negatively impacted my professional reputation.
I am sharing this experience as a caution for anyone considering TurboSMTP, especially for new accounts or client campaigns. Proceed with care and ensure you fully understand their terms before paying.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for taking the time to share your experience. We’re sorry to hear about the inconvenience caused.
Please note that all accounts are automatically monitored to ensure compliance with our terms of service and to protect the deliverability and reputation of all users on our platform. Accounts are only closed when activity is identified as spam or in violation of these terms.
While we understand your concerns regarding the limited number of emails sent, our system evaluates multiple factors beyond volume alone.
We would be happy to review your case once again and provide further clarification. Kindly contact our support team at cs@turbo-smtp.com with your account details so we can assist you further.
We appreciate your feedback and will continue working to improve transparency and communication.
Best regards,
TurboSMTP Team
The consultant Hermel
The consultant Hermel, was amazing!!!
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you so much for your fantastic review! 🌟
We’re thrilled to hear that Hermel was amazing and provided you with such a positive experience. We’ll be sure to pass along your kind words — feedback like yours truly means a lot to our team.
If there’s ever anything else we can assist you with, we’re always here to help!
A good quality platform at a great price
A good quality platform that covers everything we need. Reasonably priced with helpful support.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
We’re delighted to hear that the platform meets all your needs and that you find it both high quality and reasonably priced. It’s especially great to know our support team has been helpful along the way — that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to continuing to serve you!
The service is very good and the…
The service is very good and the support team consistently does a great job. I recommend it.
25. helmikuuta 2026
Vastaus yritykseltä turboSMTP
Thank you so much for your kind words and recommendation! 🌟
We're thrilled to hear that you’re happy with the service and that our support team has been consistently helpful. Providing reliable service and responsive support is always our top priority, so your feedback truly means a lot to us.
Paid them $853 for unlimited monthly - Bait and Switched on Me
I was on their pro plan because they said my usage exceeded the monthly quota. I setup api use with webhooks for tracking analytics. Then they said I exceeded the pro service amount of emails sent 100k, and recommended I switch to a prepaid annual amount of 1,000,000 emails annually with no monthly restrictions. Perfect, so I thought. I gave them $853 prepaid and then when I went to check my webhook settings, they told me I needed to have at least the pro montly account on top of the $850 I already gave them. Nothing but bait and switch! Stay away, they have terrible customer service and don't really care if you give them business. I switched over to SMTP2GO and much simpler setup and also includes sms with your paid accounts.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your frustration and understand how this situation could feel confusing.
To clarify, webhook access is included with our Pro monthly plans, but it is not included with the Resell package(pay as you go plans). The prepaid 1,000,000 email plan covers sending volume without monthly limits, however certain advanced features — including webhooks — remain tied to active Pro subscriptions.
We sincerely apologize if this was not communicated clearly before your upgrade. That is never our intention. We understand how important webhook tracking is for analytics workflows, and we should have ensured the feature differences were fully explained upfront.
If you’re open to it, we’d truly appreciate the opportunity to review your account and see how we can make this right. Please reach out to our support team directly on cs@turbo-smtp.com so we can look into possible solutions for you.
Your feedback is valuable, and we’re always working to improve both our communication and customer experience.
Impossible de résilier sons abonnement,
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä turboSMTP
Bonjour,
Nous sommes sincèrement désolés d’apprendre que vous rencontrez des difficultés pour résilier votre abonnement. Ce n’est absolument pas l’expérience que nous souhaitons offrir.
La résiliation peut normalement se faire directement depuis votre espace client, dans la rubrique Mon abonnement. Si vous rencontrez un problème technique ou si une étape ne fonctionne pas comme prévu, notre équipe support est là pour vous aider rapidement.
Nous vous invitons à nous contacter à cs@turbo-smtp.com en précisant l’adresse email liée à votre compte (sans la partager publiquement ici), afin que nous puissions vérifier votre dossier et procéder à la résiliation si nécessaire.
Nous restons à votre disposition et ferons le nécessaire pour résoudre la situation dans les plus brefs délais.
Cordialement,
L’équipe Service Client
TurboSMTP
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