Journeysmiths Arvostelua 

195
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

From initial contact through to returning home Journeysmiths were fantastic and highlighted the difference between using a travel specialist as opposed to travel agent. Their guidance, suggestions an... Näytä lisää

Saanut 5/5 tähteä

Have just had the most awesome trip to Botswana and Zambia. Paul at Journeysmiths listened to what we wanted and put together the most brilliant itinerary. The organisation was faultless. Every venue... Näytä lisää

Saanut 5/5 tähteä

From dry rivers in North Luanga to water everywhere in Lower Zambesi we got a bit of everything and we were very happy with the way that Afica Exclusive listened to our preferences and des... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ross organised an incredible holiday for us in Kenya, we did safari in three amazing locations which he tailored to our individual requirements. We then did a few nights on the beach to unwind. We had... Näytä lisää

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Kulttuurimatkojen järjestäjä
  3. Matkatoimistot
  4. Matkatoimisto
  5. Valasretkiä järjestävä toimisto

Yrityksen kirjoittama

We are an independent luxury tailor-made holiday specialist, arranging uniquely crafted journeys to the world's wild places. Our mission is to inspire and expand people's horizons through exceptional travel experiences while helping to preserve the natural world for future generations. Our journey started in 1990, when John Burdett and Warwick Hoffman - the original Journeysmiths - established Africa Exclusive. As a boutique safari specialist, they delighted in designing bespoke itineraries for clients to discover the extraordinary wildness and beauty of Africa. It is now over 25 years since we started arranging incredible journeys to other parts of the world. We ventured first into Latin America, from there to India, Bhutan and Sri Lanka. Next, the awesome vistas of the Polar regions, into Australasia and parts of our home continent Europe. Today our knowledgeable and experienced team craft bespoke itineraries across five continents, maintaining the same values, level of care and creative flair as we did in 1990. We continue to be fuelled by passion for travel and a commitment to protecting the incredible places in which we work.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

195 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(195)

10 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Holiday of a lifetime

We usually like to arrange our holidays ourselves, but I am so glad that we approached Africa Exclusive to help us plan our trip to South Africa. They asked lots of questions about the type of holiday we were looking for and then designed a personalized itinerary for us....it was perfection!! We stayed in beautiful hotels and safari lodges in Cape Town, the Cape Winelands and the Madikwe Game Reserve and were so well looked after throughout. Their expert knowledge and attention to detail meant that we got to experience things we would never had known about otherwise and ensured that we didn't have to think about a thing other than enjoying ourselves. Thank you Africa Exclusive, we will be back.

13. tammikuuta 2016
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for such wonderful feedback Chris. We are glad you had a great time with us and look forward to planning your next adventure.

Saanut 5/5 tähteä

Family safari in Kenya - a great itinerary

We have just returned from our first family safari, ten days in Kenya (with kids of 12 and 10). We had an absolutely fantastic family holiday and the itinerary Paul Hawley put together was really great. I had been recommended an itinerary with another company by friends, but Paul made extremely well-informed and sensible comments to come up with what he felt was a better and more balanced itinerary. This advice was excellent, with three different types of lodges and very different experiences in each one. Lewa House was a great start and we enjoyed the conservation aspect and lots of black and white rhino. Saruni Samburu was a fantastic mix of wildlife and culture – as well as excellent game viewing, we did two great walks with our Samburu guide and the kids loved making fire, throwing spears, shooting bows/arrows as well as just talking to the guide about their traditions, culture and lifestyle. The Saruni Samburu lodge was amazing too. Saruni Mara was a great way to finish - there is just so much wildlife in the Mara, especially the big cats (which the kids love), as well as another great lodge experience. The organisation from Africa Exclusive was seamless, both in advance by Angie Sumnall and in Kenya by Cheli & Peacock. I am sure we will do another family safari at some stage and given the experience we had I wouldn’t hesitate to use Africa Exclusive next time. Thanks for your help in making a memorable experience.

5. tammikuuta 2016
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for your lovely review Jason and Claire. We are so pleased that had such good experiences at each of the lodges and that you really enjoyed your trip. We can't wait to help you plan your next trip.

Saanut 5/5 tähteä

South America and Antarctica

We have just returned from a great Adventure to South America and Antarctica, as my wife suffers from MS we need everything to be in place and organised before we go, which it was down to the. Private transfers from the airports and the excellent guides in South America. The ship
Silver Explorer was excellent with a crew who would do everything you
wanted, Hotels and the Iguazu Water Falls were truly breath taking.
Thank you Exclusive Adventures

18. joulukuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for your fabulous review Doug. We are so pleased that you had such a good time on your amazing adventure.

Saanut 5/5 tähteä

Oxford Family- Costa Rica

Brilliant service, the team really listened to the type of holiday that we wanted and planned it perfectly. All of the transfers ran smoothly and the properties we stayed in were excellent. The entire family had a great holiday.

30. marraskuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Going on Safari then choose Africa Exclusive

A friend of mine went on Safari with Africa Exclusive and came back exuberant with the experience that they had had. We spoke to Ross Cambray who listen to what we would like to do and tossed a few ideas around as to the type of accommodation and the animals we would like to see and the suggested a few days rest and relaxation on the beach in Mozambique.He put together an experience staying at several lodges in Botswana - the trip was beyond what we expected. The travel arrangements all fell into place and it is easier to list the animals we did not see rather than those we did. At the accommodation on safari everyone was so welcoming and the guides very knowledgeable. We did have a slight problem at one of the lodges which I shared with Ross on our return. I soon had a response from a Manager of the Lodge Company accepting our comments (I think it is the first time I have received a response to a comment) The hotel in Mozambique was just as described. All I can say is that when we choose our next holiday we will be going with Africa Exclusive.

29. marraskuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you so much Alan, it's great to hear that your friends had recommended us. We hope to create many more wonderful memories for you in the future.

Saanut 5/5 tähteä

Kenya & Botswana Safari 2015

Thank you for organising yet another magical Safari for us, they get better every year. It was an amazing opportunity to take beautiful photos and do yoga, cannot wait to return to Africa!" - Binita & Raj

22. marraskuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you Binita and Raj for a lovely review. We are so glad that you continue to be happy with the service that we provide.

Saanut 5/5 tähteä

a fantastic family holiday in Africa , Botswana

We are a family of 6 : two adults and 4 kids , ages 15 (2 X twins) , 13 and 11 and this was our first time family safari experience . The result : hooked for life , al of us ! Kids had a more than great week (mam best holiday ever!) with an iternary that afica exclusive hand picked for us and they really made an effort to make our trip hassle free . Not only the trip concept was well thought through but also the execution was great ,with serious eye for detail !

26. lokakuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you Therese for a fantastic review. We are so glad that your family trip to Botswana was so enjoyable.

Saanut 5/5 tähteä

The Perfect Holiday

My wife and I plus 3 boys, 13, 12 and 9 spent a week in Tanzania on Safari, Kiba Point in Selous, and then a week in Zanzibar on the beach, at Breezes. I was initially concerned at spending this amount of money without ever meeting anybody, but my concerns were totally unfounded. The attention to detail was fantastic, the organisation, both in the planning and execution was faultless. As anyone who has spent any time in Africa knows, it is rarely enough to have organised something which you think will work, carrying it through to a successful conclusion is the difficult part; Africa Exclusive and their in country partners did it superbly. The whole holiday went exactly as planned.

On safari the guide, Hamza, was simply wonderful. Knowledgeable, personable and great company, he was particularly good with our eldest son, James, who has Down’s syndrome and made sure that we could all fully enjoy the wildlife and experience. At the Lodge, Milton looked after us immaculately. Our youngest son had his ninth birthday while we were there and it was unbelievable how the staff at the Lodge had gone out of their way to make paper decorations for the dinning room and sing happy birthday to him in the morning. This summed up how well we were looked after.

In Zanzibar, Breezes Staff were superb. James became something of a minor celebrity amongst the staff, which seemed to allow him to get drinks or served more quickly than anyone else and also showed just how caring and attentive everyone was. The Manageress was exemplary and would often come and talk to us and ask our opinion on things. When we left she and other members of staff said goodbye in the lobby and seemed genuinely sad to see us go. A lovely touch.

This was the perfect holiday, Africa Exclusive did exactly what they said they would and provided us with the trip of a lifetime with an itinary matched to what we wanted. They then executed the plan to perfection.

A big thank you to everyone involved.

Mike Wainhouse and family.

25. lokakuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Mike, thank you for your lovely comments. We are so glad that you had a very enjoyable trip and that your son had a ninth birthday to remember!

Saanut 5/5 tähteä

Trip of a lifetime to Kenya

In September I went to Kenya for 2 weeks. I had the most amazing experience and I can't thank Africa Exclusive enough for putting together the perfect itinerary and seeing to every detail. I felt from the beginning that Paul Hawley was actively listening to what I wanted, and then he helped me get that perfect trip itinerary. He was able to put himself into my place as a first time safari person and knew exactly how to make that experience amazing from beginning to end. I'd also like to thank Hayley who was our trip coordinator. Again, she was wonderful and saw to every small detail. We felt so well taken care of in Kenya, and the folks on the ground there were all wonderful to us. I wouldn't think of going back to Africa without using "Africa Exclusive" for the next trip!!! I recommend them wholeheartedly.

Sharon

20. lokakuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for such a lovely review Sharon, we are delighted that you had a really fantastic trip.

Saanut 5/5 tähteä

Second trip with Africa Exclusive

We used Africa Exclusive 2 years ago for 3 week trip to South Africa and we had the best vacation. They did a great job of creating the perfect itinerary for our family (2 girls ages 7 and 11 at that time). The game reserves we visited were amazing and the lodges were spectacular. The itinerary had the perfect mix of wildlife viewing, cultural experiences and relaxation. Last year we used a different travel agency for a trip to China and realized all travel agencies are not the same and don't have the quality control processes in place to ensure that customers are getting the type of experience that was promised. This year Africa Exclusive booked a 4 week trip for us in Tanzania, Kenya, Zambia and Botswana. The trip included 9 camps, multiple air transfers, boat transfers and car transfers. Through the whole trip we had no issues. The trip again was perfect for the family with lifetime of memories. I would highly recommend Africa Exclusive and the sister company Exclusive Adventures.

13. lokakuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Amir, thank you for your fantastic feedback. We are delighted you have enjoyed your adventures with us.

Saanut 5/5 tähteä

5 camps in Zambia

From dry rivers in North Luanga to water everywhere in Lower Zambesi we got a bit of everything and we were very happy with the way that Afica Exclusive listened to our preferences and designed an itinerary to fit.

Camps summary:

Poshest - Chinzombo

Friendliest - Tafika

Remotest and best cooking - Mwaleshi

Most comfortable and whackiest - Chiawa

Best wildlife and water - Old Mondoro

3. lokakuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Richard, thank you for your positive feedback. We are glad you enjoyed your safari with us.

Saanut 5/5 tähteä

Our trip to the South Luangwa,Zambia August 2015

Good morning,
We are very pleased to share our great safari experience we had with Africa Exclusive last August. We spent 9 days in an Out of Africa set up, all exclusive with Norman car safari lodges ( 3 different camps) in the South Luangwa National park. Simply fantastic!
It took me 20 years to see 2 leopards after visiting more than 30 african countries, here it was basically 2 leopards a day, no doubt, this turned out to be the best safari ever thanks to a top notch organization by Africa Exclusive looking for exclusivity only.
These people are highly professional, we can only recommend them if you are looking for something out of the ordinary. We can assure you that you will not be disappointed. We have also been to Myanmar with them and the outcome was as unique with great memories to share.
We are looking very much forward to booking with them again as we were highly satisfied twice. This is definitely a company you can trust, because the persons you are dealing with do care about their clients and that makes the whole difference.
Congratulations to Africa Exclusive.
Best regards, Nathalie & Georges

2. lokakuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for your lovely feedback Nathalie and Georges. We are thrilled you have enjoyed such great experiences with us and look forward to creating more memories for you in the future.

Saanut 5/5 tähteä

Tanzania in style

We spent 18 days touring Tanzania on safari and visiting five locations. This is our third trip with Africa Exclusive. The reason we come back (and why I would recommend them ) is the time and care that they take to listen to what you are hoping to get from your experience. Then they draw on their vast experience and expertise to deliver it. Conversations and email exchanges with Paul resulted in a wonderful holiday which fulfilled ( and exceeded) all our wishes and expectations. The camps and lodges were superb, the organisation seamless, the hosts and guides were top notch. Well done and thank you.!

29. syyskuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for such great feedback Sally, we are glad you have enjoyed another wonderful adventure in Africa with us and would love to hear from you in the future for any further travel desires.

Saanut 5/5 tähteä

Dreams can come true - thanks to Africa Exclusive

We have just returned from our 7th Safari arranged through Africa Exclusive - this year superbly planned by Paul Hawley and co-ordinated by Rhiannan Price. Each year their uncanny knack of interpreting how and what we want to try and achieve has brought us so many fantastic memories of adventures brilliantly put together and wonderfully organised. Unbelievably considering the "relaxed" African approach we have never experienced anything other than perfection with the choice and logistics in 5 countries, 15 camps and numerous internal flights arranged by Africa Exclusive. If you are planning a trip to Africa then take the time to speak to the team as I'm sure you will end up with a hassle free trip of a lifetime. Mike and Sandra

28. syyskuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Mike and Sandra, thank you for such positive feedback and it's great to hear of another successful adventure!

Saanut 5/5 tähteä

Perfection

Ross chambray managed to put together a holiday of a life time for us.we stayed in three camps and two lodges each complemented each other and the four different parks culminating in watching the migration at the mara river.our guide Cheddie from nomad took us 800miles mostly game viewing! And became our good friend his knowledge of wildlife was amazing as was his ability to find it and make every day different.the staff at Dunia camp were exceptional and made my Serengeti dreams come true.when I received the beautiful bound itinerary I did not expect it to mirror exactly what we saw and were we stayed but it did.the whole trip was perfectly organised and we did not have to worry about anything and just enjoy ourselves

27. syyskuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for your wonderful feedback Pat. We are glad you had such a great time on your safari with us.

Saanut 5/5 tähteä

South East Asia Tour

Having used Africa Exclusive for a Safari a few years ago we decided to use them again for our trip to SE Asia. Once again it proved to be a wise move. We had an amazing holiday visiting four countries. We took 11 flights in 21 days staying in 10 different locations all without any hitches. Exclusive Adventures had planned every step of our holiday meticulously from airport transfers to restaurant bookings, from horse riding in Cambodia to Elephant riding in Laos nothing was left to chance.

We had a truly fantastic time which we would have been unable to put together ourselves!

We will definitely use Exclusive Adventures for our next adventure!

16. syyskuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Peru hiking adventure was flawless

We were a party of 9 traveling to Peru for culture, and adventure. We chose Exclusive Adventures because of our experience with our African Safari and we will continue to use them in the future. We were very impressed with the quality of our guides. They made all the tours and historical and cultural explanations fun and informative. The hotels that Exclusive Adventures chose for us were perfectly suited to our styles and desires.

7. syyskuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for your feedback Nina. We are glad you had a great holiday with us and look forward to arranging more exciting adventures for you in the future.

Saanut 5/5 tähteä

Africa Exclusive should be your choice for your travel needs!

Four of us went on a June, 2015 African safari organized by Paul Hawley of Africa Exclusive, a company based in London. We couldn't have been more pleased with the results. Every aspect of the safari, from ground transportation, to lodging, to special events was handled perfectly. Paul had helped us pick the camps to visit and his recommendations exactly matched our expectations. I understand that Africa Exclusive also organizes trip to many other parts of the world and I encourage you to use them. You won't be disappointed.
Nancy and Steve L, Phoenix, Arizona

27. elokuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for your positive feedback Nancy, it's great to see you had a fantastic time away in Africa and would love to speak with you in the future for any travel wishes you may have.

Saanut 5/5 tähteä

First safari adventure

In July this year we went on our first, of hopefully many, safari adventures. It was spectacular and we are so happy we went with Africa Exclusive. From start to finish we were well looked after in all aspects, from the planning stages of the holiday with Paul through every single leg of our trip. Every single person we spoke to at Africa Exclusive was kind and patient and happy to look into anything you needed or wanted to know. They kept us fully updated on every aspect that we needed to know about and all the paperwork arrived in a timely manner, was clear and prepared us thoroughly for our trip. Paul did a brilliant job of gauging exactly what would suit us and helped us make decisions about destinations and itineraries using the wealth of knowledge Africa Exclusive has acquired about the area. The properties they chose were lovely and the service at every one of them was friendly and sincere. All our transfers went smoothly and we able to sit back and relax the entire time knowing everything had been thought of by the Africa Exclusive team and we travelled in total confidence with our 8 year old. We did not quite know what to expect having neither been on safari nor used a travel agent before, but we are converts to both now! We could never have achieved the hassle free adventure they organised for us - it was brilliant.

27. elokuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Meg, thank you for your fantastic feedback, we really do appreciate it. We are so happy that your first safari exceeded your expectations and can't wait to discuss more destinations with you in the future.

Saanut 5/5 tähteä

Another excellent Adventure

We recently returned from our vacation in Brazil and Peru, which was planned by Africa Exclusive. As we have experienced previously with them, everything went off without a hitch!!. We all had a great time and appreciated all of the suggestions made by the experts at Africa Exclusive. We are all looking forward to the next planned vacation and would highly recommend them to anyone
Great job once again
The Fialkov Family, Beverly Hills, CA, USA

3. elokuuta 2015
Oma-aloitteinen arvostelu
Journeysmiths-logo

Vastaus yritykseltä Journeysmiths

Thank you for such wonderful feedback Howie. We are glad you had another enjoyable trip and look forward to sending you on your next adventure!

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin