Sabaparking Arvostelua 

Never usually write reviews but can't fault the customer service here. We parked at a train station and set up the auto pay feature on the app as did not know when we would return. The app had a malfunction and did not work, we were then issued with 2 tickets. Contacted customer service to explain and showed proof we had inputted all necessary info for autopay and it was an app malfunction that caused this, both tickets closed and we were able to settle by paying for the standard parking charge over the phone. First time having experience of a parking company actually doing the right thing for once so felt I had to write this review.

If I could give them a zero I would! I paid for my parking using the app, however, I accidentally forgot to change the reg from my husbands car to the my car that I was in. It did, therefore look like I hadn't paid so I received the fine (all good). I appealed against the fine as I clearly had paid just for the wrong car and they can see both cars on my account. They rejected my appeal. I understand that essentially I hadn't paid for that car but there is ZERO flex for error even when I paid. I'm so angry!

I have been parking in my local train station car park for years, Saba took control of it fairly recently. As the machine was broken, I paid using the app. Except the app sold me a ticket for the previous day (this was the automatically selected option). As a result, my parking was invalid and I received a £60 fine in the post. To be clear the previous date was the automatically applied date when I used the app. I called to ask how this could be possible and was assured this was unusual and told to appeal for it to be sorted out. They denied the appeal, nor any responsibility. Out of principle, I request a refund for the parking sold to me for the previous day and was denied. They sold me parking for a time in the past, issued me a fine, denied an appeal and then refused a refund for the incorrectly sold parking, what an absolute joke of a company. AVOID AT ALL COSTS

I arrived at the train car park with 10 mins to spare and had to park crossing over a line. I got a £100 penalty charge . I was unable to pay off the days parking because the machine was broken so I struggled to pay via phone. Finally managed it by the time our train got to London. Dreadful unfeeling service. I would avoid again if I can.

This Company is disgusting! I had to give them one star as there was no other choice to leave a comment. Charged me twice for same contravention!
Use another parking company, there are many, you do not need to scammed by an outfit like this. Shame on them!

App never works to pay for Parking. Then have the cheek to tell you they know the app doesn't work but there is a payment machine that can be used on site. £60 gone. Avoid Parking with these cowboys if possible.

Hope you never need to attend a hospital as you’ll end up deceased before you get parked

On a couple of occasions I have paid through the app but the payment hasn't gone through. Then receive a £60 charge.

Paid for an annual pass. I changed my car and updated the registration in the app as instructed by customer service on the phone. Because I did not add the updated registration on the permit itself, I was fined on 7 separate occassions. 6 of the appeals were accepted however 1 was rejected, costing me £100 (due to the time it took them to review the appeal). Be careful when changing your registration.

SCAMMERS!!

Parking at Wolverhampton train station - the one and only pay station didn't work. The app took forever to work and then told me I had paid however I got a penalty notice. Fuming!

I parked in central Milton Keynes car park to visit a sick friend in London.
I checked on the SABA website to see how I could pay. It said I could pay on-line.
When I arrived home from London, I spent over an hour desperately trying to pay on-line. The on-line payment system did not work. It would not allow me enter a time ‘ before ‘ the current time. It would not let me pay. I was desperate to pay. I only owed £6 as it was the weekend. I tried several numbers to contact the out of hours SABA staff, all to no avail. A telephone message announced, “ we are closed now until Monday at 0900. “ I sent an e mail informing SABA I was desperate to pay. They have returned the e mail to me showing the time I sent the e mail. It was 2345. Surely, this is evidence that I was desperately trying to pay. When I called SABA at 0900 on Monday, their phone lines were not being answered? I later spoke to the assistant contact support manager. She was rude and unhelpful. Result, £60 fine. I did every thing in my power to pay for may parking. The system is set up to catch you out and make it impossible to pay for your parking.
They are scammers and cowboys. Although it will cost me a fortune, I am going to fight this case in court. Be warned, SABA parking are conmen out to scam as much money as possible out of the general public.

They, and their debt collectors ZZPS Limited are extortionists. Their scam is for their own app and website to "malfunction" when you attempting to pay, then they send you a threatening letter for £60.

An interesting Trustpilot score from other people. I can only speak as I find and perhaps if you are civil and reasonable to people they will be civil and reasonable back.
I have the use of two cars and regularly park in a Saba car park and at the last moment when rushing for a train noticed a screw in my designated cars tyre. I forgot to not take out a new parking session when I changed cars and got a PCN.
I wrote to them explaining this and how I have used the car park for some years and would be intending to continue to do so and it was a genuine mistake and gave details of the car I had paid for.
By being polite and courteous the result was most of the PCN was refunded. Yes it all sucks but my mistake still cost them time and money to write to me so a small charge seemed quite reasonable.

Disgusting company that prey on vulnerable people parking at hospitals.

My mum had just been rushed to hospital because her heart had stopped and had to get CPR for 30 minutes in the back of an ambulance. She's lucky to be alive!

I parked where I could as the parking at ninewells hospital is absolutely inadequate and there were hundreds of cars all having to park on the pavement. I wasn't causing an obstruction in any way and was in a panic wanting to see what was happening with my mum and these clowns ticketed my car with a "PCN"... which isn't really a PCN because they are a private company who want you to believe their invoice is an official parking ticket.

These disgusting people prey on hospitals, because people there don't have the luxury of spending an hour finding parking when their loved ones are dying.

Could not pay parking at Bletchley station. App did not work. Machine out of order. Fined £60. Automatic payment over the phone did not work. Charge increased to £100. My fault in all this is not realising the notice was delayed. Possibly posted late to ensure £100 charge. Deserves 0 *’s. Stopped using this station.

if this could be a zero I would use it. Be careful if you use the automatic renewal monthly permit process. If you change your car they tell you to go online and change your vehicle reg on your account. The parking permit however is still printed for your old vehicle unless you call them and ask them to change manually. This is NOT clear on the website or explained by customer service. I changed the vehicle reg in good faith and they will not help you to get the fines cancelled or support an appeal. They outsource their fines to paymyparkingfine.com who quite honestly do not care at all. We parked up went on holiday and came back to 7 fines for each day the car was parked there even though I can show I have paid for 1 months parking. Shocking customer service. Their IT system has a glitch and they won't admit it.

I don't understand why the hospitals let this scrupulous company work on their sites. They just prey on the most vulnerable on hospital ground. Take a taxi!

Thieves. Paid for prepaid parking, never received a code so had to pay again to get out of car park. Avoid at all costs

Insensitive, unempathic, money grabbers.
-infinity for these pieces of bacteria who have obviously not evolved into the human race. Husband diagnosed with liver cancer, gone for a scan. We thought it was pay as you leave, as is in the other hosp car parks. Is this purposely done to grab monies to add to the coffers?
Told to be honest, but would offend with my actual thoughts. So.....was this honest enough for you. With your reputation, I can hear you laughing.
God doesn't pay back in money.....this gives me comfort.

Been fined for taking not well while in hospital for what was supposed to be a check up. My car was parked in the disabled parking space and I ended up getting operated on twice and a 3 month stay in Hospital. The nurses contacted Saba and also put a letter on my dash explaining what happened but I have still ended up with two fines and they have got a debt collection agency involved. Low life’s chasing someone for money when they were seriously unwell in hospital and couldn’t move there car.