Was looking for wooden garden chairs when I came across this set of 4 stacking chairs.The picture of them looked good & the discounted sale price even better.Iwas a bit sceptical as it all seemed too... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is an excellent company with exceptional customer service. I have bought from them before and i am delighted with my table. This time I bought on behalf of a friend who then decided that the ta... Näytä lisää
Yritys on vastannut
Garden furniture delivered earlier than expected. Looks brilliant and classy. We were worried as not heard of the site before and wasn’t sure if dodgy but service and quality of furniture great. Guys... Näytä lisää
Yritys on vastannut
Quality made hardwood table and four chairs. I must admit to being worried when, after purchasing, I found that the registered address of the company is a faceless firm of chartered accountants,... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Royal Finesse are manufacturers and distributors of fine, sustainable Teak Garden Furniture. With a focus on quality, sustainability, and customer service all our products are approved and certified before arriving at our distribution depot. We are recognised and known throughout the UK for our unique designs and quality of our Teak Garden Furniture. We are based in the Midlands; customers are welcome to come in, to touch and feel our beautifully made Teak furniture before ordering. You can also keep an eye out for us at one of the many shows and events that we exhibit at throughout the spring and summer seasons. Relax with Royal Finesse where good quality and great customer service is assured.
Yhteystiedot
Worcestershire, WR9 9AY, Droitwich, Yhdistynyt kuningaskunta
- 01904 862172
- Info@royalfinesse.co.uk
- www.royalfinesse.co.uk
4,7
Erinomainen
195 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Set of 4 stacking garden chairs
Was looking for wooden garden chairs when I came across this set of 4 stacking chairs.The picture of them looked good & the discounted sale price even better.Iwas a bit sceptical as it all seemed too good to be true,but chairs were exactly as photo displayed.
Information was also supplied that they were ex display ,so may have few scuff marks.so pleased I took a chance ,as these chairs are lovely,good quality,easy stackable ,fairly light to lift & very limited scuffs for such a bargain price.Website was easy to order from & delivery was extremely fast ,as specified. Would certainly recommend
25. syyskuuta 2026
This is an excellent company with…
This is an excellent company with exceptional customer service.
I have bought from them before and i am delighted with my table. This time I bought on behalf of a friend who then decided that the table was too large for her. I had to cancel the order but the whole process was speedily and smoothly deal with.
9. syyskuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Daisy,
Thank you for taking the time to leave us a review.
We are so pleased to hear that you had a positive experience with us, we really pride ourselves in our customer service thank you for your comments.
If you need anything in the future, please do not hesitate to get in touch we are always here to help.
Many Thanks,
Royal Finesse Customer Support
Vastaus yritykseltä Royal Finesse
Hi David,
Thank you for taking the time to leave us a review.
We are delighted you were pleased with your furniture and the service. We hope you enjoy your purchase for many years to come.
We are always at hand if you need anything from us.
Many Thanks,
Royal Finesse Customer Support
We absolutely love our new table
We absolutely love our new table. Fantastic quality and great customer service.
11. syyskuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Maura,
Thank you for leaving us such a positive review!
We love to hear our customers experiences, and we are so glad yours was pleasant. We really pride ourselves in our quality, thank you for your comments.
If you need anything in future, please don't hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
Vastaus yritykseltä Royal Finesse
Hi Harry,
Thank you for your kind review.
We are delighted you had a great experience, thank you for taking the time to share this with us if you need anything in the future please don't hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Delivery was rushed and haphazard
Delivery was rushed and haphazard. I was delivered the wrong products- I had to explain it wasn't my address and postcode on the product. I could've easily kept the products, as they just delivered it, took a photo, asked me to sign and ran off, whilst I was checking and refused to sign as there was a mistake. I think language issues didn't help.
27. elokuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Anita,
Thank you for leaving us a review.
We appreciate you taking the time to speak with us both on the phone and via email regarding your experience. We sincerely apologise for the issues that you've had however we are happy that a resolution has now been reached and that you are happy with the outcome.
We did also reach out after we last communicated to ensure everything was going smoothly with a follow up call and it would be great to hear from you. You can reach us via email on info@royalfinesse.co.uk
If you need anything further, please don't hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Arrived on time very pleasant man who…
Arrived on time very pleasant man who unpacked the chairs
22. elokuuta 2026
Vastaus yritykseltä Royal Finesse
Hi John,
Thank you for your review.
We are delighted you were pleased with the service, we hope you enjoy your furniture for many years to come.
If you need anything in the future, please don't hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
Quick delivery and good communication
Quick delivery and good communication. Excellent quality and much enjoyed
20. elokuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Jim,
Thank you for taking the time to leave us a lovely review.
We are really pleased to hear you had a great experience. We wish you many happy summers with your new furniture!
If you need anything in the future, please don't hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
Good service and delivery
19. elokuuta 2026
Vastaus yritykseltä Royal Finesse
Hi there,
Thank you for taking the time to leave us a review.
We are glad to hear you were pleased with the service and delivery. If there is anything further we can do to assist you please don't hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Really Great Experience
It is very easy for a company to look good when a purchase arrives with absolutely no problems, but you only truly discover the quality of a business when you need their help. I had to contact the Royal Finesse customer support team regarding my order, and their handling of the situation was faultless.
The communication was outstanding from start to finish. The team replied to my emails incredibly quickly and were consistently friendly, understanding, and proactive. They clearly take a lot of pride in their customer service and went above and beyond to ensure I was completely satisfied with my purchase in the end. A fantastic team that provides genuine peace of mind when buying from them.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Finesse
Dear Chris,
Thank you very much for leaving us such a kind review.
We are delighted to hear that our Customer Support Team was able to assist you and that you were pleased with the service provided. Your kind comments regarding our communication, responsiveness and commitment to customer satisfaction are greatly appreciated.
Should you require any further assistance in the future, please do not hesitate to contact us. We will be more than happy to help.
Many Thanks,
Royal Finesse Customer Support
No problems
No problems . I would have liked delivery a bit sooner but rather impatient with the lovely weather All arrived safely and delivery men very pleasant
2. elokuuta 2026
Vastaus yritykseltä Royal Finesse
Dear Alan,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that you’re pleased with your furniture and the service provided by our delivery team. We sincerely apologise for the delay caused by some logistical issues, and we really appreciate your patience and understanding.
If there’s ever anything else we can assist you with in the future, please don’t hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
We are very pleased with our outdoor…
We are very pleased with our outdoor teak 6 seated dining set. It is excellent quality and a beautiful addition to our garden space.
4. elokuuta 2026
Vastaus yritykseltä Royal Finesse
Dear Lynne,
Thank you for your review!
We’re delighted to hear you’re pleased with your dining set and that it’s a great addition to your garden. We really appreciate your feedback and are glad you’re happy with the quality.
Many Thanks,
Royal Finesse Customer Support
Vey fast and efficient delivery
Vey fast and efficient delivery. One chair was damaged which was noticed by the delivery person. A replacement came 2 days later. Very pleased with the quality.
26. heinäkuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Sarah,
Thank you for your kind review!
We’re delighted you’re pleased with the quality and that our team was able to arrange a replacement so quickly. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
Many Thanks,
Royal Finesse Customer Support
Garden furniture delivered earlier than…
Garden furniture delivered earlier than expected. Looks brilliant and classy. We were worried as not heard of the site before and wasn’t sure if dodgy but service and quality of furniture great. Guys who delivered were quick and efficient
23. heinäkuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Tina,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your garden furniture arrived earlier than expected and that you’re so pleased with the quality and appearance.
We completely understand your initial concerns when ordering from a company you haven’t used before, so it’s fantastic to know that our service, furniture and delivery team gave you confidence. We’ll be sure to pass your kind comments on to the delivery team.
We hope you enjoy your new garden furniture for many years to come!
Many Thanks,
Royal Finesse Customer Support
Vastaus yritykseltä Royal Finesse
Hi Jeremy,
Thank you so much for your lovely review!
We’re delighted to hear that you’re happy with your table and that everything was delivered and assembled on time. We really appreciate your kind feedback and hope you enjoy your new furniture for many years to come.
Many Thanks,
Royal Finesse Customer Support
Vastaus yritykseltä Royal Finesse
Hi Julie,
Thank you for your positive review and for sharing your experience.
We’re really pleased to hear that everything went well with your order and that you’re happy with your furniture.
If we can assist you with anything at all in the future, please don’t hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Vastaus yritykseltä Royal Finesse
Hi Nicola,
Thank you very much for your feedback.
We’re delighted to know that you had a great experience with Royal Finesse and that you’re happy with your new furniture. It’s always wonderful to hear when our team has delivered the level of service we aim for.
We hope to welcome you back again in the future.
Many Thanks,
Royal Finesse Customer Support
2.7 metre table parasol
We bought a 2.7 metre table parasol that is well made, sturdy and fits in the mifddle hole in the table perfectly. Quite expensive but worth it as we have bought others in the past that didn't fit. Buy cheap, buy twice.
Service was prompt but delivery charge for just one item was a bit steep.
30. kesäkuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Stephen,
Thank you for taking the time to leave us such a kind review.
We are glad to hear you are happy with your parasol! If we can assist you further please do not hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Delivered quickly and on time
Delivered quickly and on time, the men put the tables and chairs to where they would be needed, first class service.
23. kesäkuuta 2026
Vastaus yritykseltä Royal Finesse
Hi Les,
Thank you for taking the time to leave us such a kind review.
We are delighted that you were happy with the service! Thank you for sharing this.
If you ever need anything in the future, we are always here to help.
Many Thanks,
Royal Finesse Customer Support
Items arrived damaged
Items arrived damaged
And from another brand that are not royal finesse
The cushions are mismatched colours
Their communication on sorting or not sorting all of this has been v poor
It’s cheap furniture, it’s fine as a product but you should expect things to go wrong
4. heinäkuuta 2026
Vastaus yritykseltä Royal Finesse
Hi there,
Thank you for taking the time to leave us a review.
We are genuinely sorry to hear you had a bad experience. This is certainly not the service we wish to provide.
We understand there had been a few unfortunate issues with your furniture and our team worked to resolve these for you. Sometimes in rare instances items can arrive damaged but we do try our best to resolve this as quickly as possible for our customers. Your chairs have been replaced and if there is anything further we can help you with please do not hesitate to reach out to us. We would be more than happy to help you.
Many Thanks,
Royal Finesse Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.